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Smart meters - should I get one?

104 replies

dickdarstardlymuttley · 24/08/2024 13:45

I'm inundated by messages from my utility company telling me to get a smart meter. I have heard bad things. What's your view please? 🙏

OP posts:
moppety · 26/08/2024 19:15

OP, I volunteered for an energy charity and there is a huge amount of inaccurate information and downright nonsense about smart meters. There's a whole movement linked to the same people who rant about 5G and chemtrails who are obsessed with smart meters and this stuff drips down.

Smart meters don't send inaccurate reads; they are actually more likely to be accurate than old meters which lose their accuracy over time, hence why they have to be replaced every 10-20 years depending on the meter.

People hit with huge bills after switching are people who didn't send meter reads regularly. When their meter is exchanged, the engineer records the read on the old meter and sends it to the supplier and they bill the use. When people haven't been sending reads, they then get a catch-up bill and blame the smart meter. Ironically, a smart meter would have avoided them needing a catch-up bill in the first place.

The mechanism to cut people off is the same for both smart and traditional meters. For that to happen, someone must be significantly in arrears and have made no efforts to engage with their supplier over a long period of time. If you don't have a smart meter, they will get a warrant and enter your home instead, which is arguably worse. But I never encountered anyone who had been completely cut off, they just switch you to prepay (or force install a prepayment meter with a warrant).

Smart meters allow you access to dynamic pricing tariffs, so if you are someone who can shift energy use outside of peak hours, you ca. save a lot of money. I spent £1 on 40 units the other day, charging the car etc., which would have been £9 on a standard tariff.

Hackers are not interested in when you put the kettle on, and a smart meter can't tell individual device usage anyway, just overall power draw.

moppety · 26/08/2024 19:17

And one final note: the little monitor screen that always illustrates news articles about smart meters is not a smart meter. It's an in-home display and is a customer convenience device. Your smart meter replaces your actual meter in the cupboard (but looks a lot less 'smart' than the customer displays so news media always use the monitors to mean smart meters). You can put the monitor screen in a drawer and never look at it again if you want to.

moppety · 26/08/2024 19:22

Oh one more final final note. When people talk about smart meters not working, what they almost certainly mean is that their meter isn't sending the readings automatically. This can occasionally happen in remote areas or where the gas meter and electricity meter are far apart. In this case, you just have to send the readings as you would have anyway. But people hear 'not working' and they think smart meters are sending massive rogue readings or going wild. But it's the opposite: they aren't sending at all. Frustrating if you want access to the benefits of them, but leaves you no worse off than if you had a traditional meter anyway.

forgotmyusername1 · 26/08/2024 19:22

In aug on agile I have paid £5.18 for 170kw of electricity. On price cap it would have cost £38. I paid an average of 3.2p a unit rather than 22.36p a unit. That is how smart tarrifs can save money. It can of course go the other way but in the year I have been on agile the highest my average unit rate has been over a month is 15p. I have the advantage though of working from home and being able to be flexible in when I use electric

moppety · 26/08/2024 19:29

forgotmyusername1 · 26/08/2024 19:22

In aug on agile I have paid £5.18 for 170kw of electricity. On price cap it would have cost £38. I paid an average of 3.2p a unit rather than 22.36p a unit. That is how smart tarrifs can save money. It can of course go the other way but in the year I have been on agile the highest my average unit rate has been over a month is 15p. I have the advantage though of working from home and being able to be flexible in when I use electric

That's great going! We are much higher users as we have an EV and other bits and bobs but we are at 13p a unit average rate for Aug on 600 units so far v 23p or something a unit on the SVR. And that's with still cooking etc 4-7 most nights, so not 100% optimised.

forgotmyusername1 · 26/08/2024 19:32

We were away for 10 days so lower than normal usage for the month

forgotmyusername1 · 26/08/2024 19:35

Will be hoovering and baking lunchtime tomorrow. Also have a wash load to do so that will go on at 10am when it goes under 6p.

Smart meters - should I get one?
socialdilemmawhattodo · 26/08/2024 19:35

I worked in the City for many years, and what's put me off smart meters is that many investment banks own the companies that make/install them. They would only make that investment if there was a substantial rate of return. For them. There were problems with accuracy/errors for the 1st few generations. So I was quite happy to wait until perhaps the technology had settled down. I live fairly rurally and broadband/wifi wasnt great for years. But I have now received communication advising me that my meter has reached the end of its life. I regard that as probably not true - it is going to be the lever used to force customers onto smart meters. As the energy companies have sacked their meter readers.

pinkroses79 · 26/08/2024 19:53

I haven't got one. I think it will just stress me out, I already know what makes a difference to the bill, because when my son is away and not gaming on his desk top with two monitors all day long, it's much lower. Except I can't get him to stop doing that, so might as well live in blissful ignorance for most of the month!

Littletreefrog · 26/08/2024 19:56

pinkroses79 · 26/08/2024 19:53

I haven't got one. I think it will just stress me out, I already know what makes a difference to the bill, because when my son is away and not gaming on his desk top with two monitors all day long, it's much lower. Except I can't get him to stop doing that, so might as well live in blissful ignorance for most of the month!

You can still live in blissful ignorance with a smart meter just dont plug the consumer unit in.

JustGotToKeepOnKeepingOn · 26/08/2024 20:43

@DreamW3aver why do you poo-poo what I say? Every time I've said no to a smart metre, I'm asked why, I say I don't see the point, they can't tell me why I should and then there's a silence and the conversation ends. That's my experience. Sorry if you don't like it 🤷🏼‍♀️

HeySummerWhereAreYou · 26/08/2024 20:58

HeySummerWhereAreYou · Today 18:14

Hell will freeze over before I get one. They can switch off your power remotely and there is nothing you can do about it. Also, they have form for constantly giving incorrect readings. Pushing people into debt. Don't be bullied by your energy provider. Tell them you don't want one, and to STOP bothering you about it!

@sixtiesbaby88

Same here. We had a new bathroom recently and I asked the electrician if he would have one. The answer was definitely not for the reasons above.

Yeah this. A few people on here have been brainwashed. Of course they can switch you off remotely if you have smart meters. That's one of the reasons many people won't have them. That AND the unreliability, and unreliable readings, that often results when the signal drops in rural areas.

@Littletreefrog

Meters being replaced after their "life" has run out is not a new thing to get smart meters into the home (although now that is what they will replace it with) it has being going on long before that. And as the meter is not your property if you refuse access the energy company can apply for a warrant to force entry to change it.

What a load of misleading nonsense. Energy companies cannot force their way into your home to change the meter to a smart meter. NOBODY can be forced to have smart meters. Everyone is entitled to refuse them. Therefore, I will keep refusing them.

Littletreefrog · 26/08/2024 21:02

HeySummerWhereAreYou · 26/08/2024 20:58

HeySummerWhereAreYou · Today 18:14

Hell will freeze over before I get one. They can switch off your power remotely and there is nothing you can do about it. Also, they have form for constantly giving incorrect readings. Pushing people into debt. Don't be bullied by your energy provider. Tell them you don't want one, and to STOP bothering you about it!

@sixtiesbaby88

Same here. We had a new bathroom recently and I asked the electrician if he would have one. The answer was definitely not for the reasons above.

Yeah this. A few people on here have been brainwashed. Of course they can switch you off remotely if you have smart meters. That's one of the reasons many people won't have them. That AND the unreliability, and unreliable readings, that often results when the signal drops in rural areas.

@Littletreefrog

Meters being replaced after their "life" has run out is not a new thing to get smart meters into the home (although now that is what they will replace it with) it has being going on long before that. And as the meter is not your property if you refuse access the energy company can apply for a warrant to force entry to change it.

What a load of misleading nonsense. Energy companies cannot force their way into your home to change the meter to a smart meter. NOBODY can be forced to have smart meters. Everyone is entitled to refuse them. Therefore, I will keep refusing them.

Energy companies can with a warrant force entry to your home to change an out of date meter for a new meter. I have worked for an energy company and arranged for this to happen. The fact is in the past that was just to change for a like for like meter as that was all they had. Now smart meters are available there is nothing stopping them from installing them instead.

HeySummerWhereAreYou · 26/08/2024 21:03

JustGotToKeepOnKeepingOn · 26/08/2024 20:43

@DreamW3aver why do you poo-poo what I say? Every time I've said no to a smart metre, I'm asked why, I say I don't see the point, they can't tell me why I should and then there's a silence and the conversation ends. That's my experience. Sorry if you don't like it 🤷🏼‍♀️

I believe you 100% @DreamW3aver because it happened to me frequently until I put an official complaint in. It got to the point of bullying. They would simply not take no for an answer, and kept telling me smart meters are soooo much better. Saves you spending 2 minutes a YEAR taking your own readings. FFS! Hmm Never mind the fact I live rurally, and would constantly get unreliable readings. Coupled with the fact I DO NOT WANT SMART METERS!

Not wanting smart meters is a good enough reason to not have them!

When I complained about them, they stopped sending me letters and haven't bullied me since. (About a year ago now I complained.)

I don't want smart meters. I am not having smart meters. End of.

HeySummerWhereAreYou · 26/08/2024 21:04

Littletreefrog · 26/08/2024 21:02

Energy companies can with a warrant force entry to your home to change an out of date meter for a new meter. I have worked for an energy company and arranged for this to happen. The fact is in the past that was just to change for a like for like meter as that was all they had. Now smart meters are available there is nothing stopping them from installing them instead.

Wrong. They CANNOT force you to have smart meters! Stop saying this!

HeySummerWhereAreYou · 26/08/2024 21:07

READ the third paragraph @Littletreefrog REFUSING A SMART METER! It's pretty clear.

You don’t have to accept a smart meter if you don’t want one. If your supplier tells you that you must have one installed, contact the citizens advice consumer helpline.

Getting a smart meter installed - Citizens Advice

Getting a smart meter installed

What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter

https://www.citizensadvice.org.uk/consumer/energy/energy-supply/your-energy-meter/getting-a-smart-meter-installed/#:~:text=Refusing%20a%20smart%20meter,hard%20to%20access%20all%20tariffs.

MinervaMcGonagallsCat · 26/08/2024 21:08

We have solar panels so are resisting because the companies still can't guarantee they will work with them.

Hohofortherobbers · 26/08/2024 21:08

Watching with interest. Thd tariff I'm on with eon demands I get a smart meter installed. If I refuse then they'll switch me to their, more expensive, standard tariff...they're coming in Sept to install it. My old meters suit me fine, I'm happy sending my figures in and don't want the upheaval. But it seems so few tariffs available now without a smart meter. Feel coerced into agreeing to it

Littletreefrog · 26/08/2024 21:09

HeySummerWhereAreYou · 26/08/2024 21:04

Wrong. They CANNOT force you to have smart meters! Stop saying this!

They can. Do you work in an energy company? You can request it is put into 'dumb mode' so it doesn't use any of its smart functionality but it is a smart meter that is installed. I have literally arranged for it to happen and it is done through the courts so no doubts about the legality of it.

Littletreefrog · 26/08/2024 21:10

HeySummerWhereAreYou · 26/08/2024 21:07

READ the third paragraph @Littletreefrog REFUSING A SMART METER! It's pretty clear.

You don’t have to accept a smart meter if you don’t want one. If your supplier tells you that you must have one installed, contact the citizens advice consumer helpline.

Getting a smart meter installed - Citizens Advice

Edited

Keep reading the article you posted:

If you need to replace your old-style meter because it’s unsafe, you might not be able to refuse a smart meter. This is because not many old-style meters are made now - your supplier might not have any in stock.

HeySummerWhereAreYou · 26/08/2024 21:11

Littletreefrog · 26/08/2024 21:09

They can. Do you work in an energy company? You can request it is put into 'dumb mode' so it doesn't use any of its smart functionality but it is a smart meter that is installed. I have literally arranged for it to happen and it is done through the courts so no doubts about the legality of it.

NO-ONE CAN FORCE YOU TO HAVE SMART METERS FFS!

STOP SAYING THIS. Angry

Even if your old style meter is out of fashion/they cannot get the parts, you can STILL DEMAND A CREDIT METER OR PREPAYMENT METER.

NO-ONE CAN FORCE ANYONE TO HAVE SMART METERS! It's right there on the CAB website FGS.

I am not communicating with you any longer, because you are infuriating. You are 100% wrong. Check your facts before posting in future
.

moppety · 26/08/2024 21:12

Well we will all have smart meters soon. When a meter is out of verification, your supplier is legally obligated to replace it and replacements are now smart meters. Some suppliers might let you pay to supply a traditional meter to be fitted, which is around £150 usually, but that's very uncommon now as they just don't stock or manufacture them.

So unless you're 95, you will have a smart meter in the next decade or so probably. Certification periods are usually around 20 years.

However if your meter is still within certification then you don't have to have a smart meter until that certification ends.

gamerchick · 26/08/2024 21:13

CaptainCabinetsTrappedInCabinets · 26/08/2024 18:19

This attitude confuses me. Energy supplier cannot just cut you off remotely with no warning and no reason. There a re laws and regulations that prevent this behaviour.

Ah man, this drives me nuts. It doesn't matter that they 'cant'. It's the fact they CAN IF THEY WANT. The ability to do it is there. Laws can be changed.

Why would you invite technology into your house that can mess with your supply remotely? Turn you into a pay as you go without entering your house?

People are far too trusting.

Nothing pushed so aggressively is for our benefit. Nothing.

moppety · 26/08/2024 21:15

A smart meter can be a credit or a prepayment meter as it can be changed remotely to either, so if you demand a credit or prepayment meter, that's what you'll get. Credit and prepayment are payment methods.

You can't demand a traditional meter if your meter requires replacement unless your supplier allows you to pay for one. You can request to have smart functionality turned off however if you do have a smart meter installed.

Littletreefrog · 26/08/2024 21:15

HeySummerWhereAreYou · 26/08/2024 21:11

NO-ONE CAN FORCE YOU TO HAVE SMART METERS FFS!

STOP SAYING THIS. Angry

Even if your old style meter is out of fashion/they cannot get the parts, you can STILL DEMAND A CREDIT METER OR PREPAYMENT METER.

NO-ONE CAN FORCE ANYONE TO HAVE SMART METERS! It's right there on the CAB website FGS.

I am not communicating with you any longer, because you are infuriating. You are 100% wrong. Check your facts before posting in future
.

Edited

Oh dear.

If anyone else is interested if you read the full article that this poster linked to you will see the paragraph that states

If you need to replace your old-style meter because it’s unsafe, you might not be able to refuse a smart meter. This is because not many old-style meters are made now - your supplier might not have any in stock.

If you want you can ask for it to be put into 'dumb mode' so no smart functionality is active but it will be a smart meter.