Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Covid

Mumsnet doesn't verify the qualifications of users. If you have medical concerns, please consult a healthcare professional.

Leave me alone!

31 replies

GivenchyDahhling · 26/11/2020 13:45

Tested positive on Saturday. Since then I’ve been feeling pretty crappy, all the common symptoms, very fatigued and run down, fevers and chills etc. Moping around and generally feeling sorry for myself (having a one year old also makes things a little bit tricky, even with DH isolating too).

Since testing positive the NHS have sent me two emails, 12 text messages, and tried to call me around 9 times. I answered the first of these calls and it was a woman reading off a terrible script - for example she said, “how are you feeling”, I said up and down, today better than yesterday and her response was “I need you to say either “well” or “not well””. The whole thing was almost comical if I wasn’t so bloody ill.

I’m home. My family are home. We’re isolating. I don’t need the NHS checking in on me multiple times a day, if I need help I would ask for it but in the mean time please let me recover in peace!

OP posts:
AvoidingRealHumans · 26/11/2020 13:54

Block them

SupineSlumber · 26/11/2020 14:44

Are they trying to trace your or your husband’s contacts?

SupineSlumber · 26/11/2020 14:44

You*

LizzieMacQueen · 26/11/2020 14:51

They have to contact you to ask who you've seen in the days leading up to your +ve test. That's the point of T& T.

slidingdrawers · 26/11/2020 14:52

Sorry you are feeling poorly. I suspect they are trying to trace your contacts. They will continue to call you if you haven't yet engaged with that process.

VaggieMight · 26/11/2020 14:56

I hope you feel better soon. I'd be annoyed too. The contract tracer doesn't sound very experienced, I doubt many of them are.

Backbee · 26/11/2020 14:56

Well why don't you answer and say, me and my family are isolating, we have provided the details required for tracing (assuming you have, if you haven't you should do), can you please stop calling? From their perspective if you answered the first call but they have had no response since, they probably have a policy to keep trying.

ImNotCutOutForThis · 26/11/2020 15:00

I never answer calls if not someone I know. Or only the 1st time of its a repetitive call.
Thankfully for me my phone isnt working brilliantly so rarely hear it ring.
Just ignore it.

ScottishStottie · 26/11/2020 15:00

I tested positive a few weeks ago, got some texts and emails (including an email with a link to fill in all my track and trace stuff) but zero phonecalls.

Dp had a negative test but had to self isolate due to close contact with me, and he got a phonecall every day. Always friendly, no obvious suspicion that he wasnt adhering to the isolation.

Strange that i had nothing and he had every day, makes no sense!

viccat · 26/11/2020 15:24

There's been a few news stories like this where T&T called someone or different members of the same household up to 50 times over a period of a few days (even after they had already given information about their contacts). Sounds like the system is just completely useless.

I hope you feel better soon.

AcornAutumn · 26/11/2020 15:26

Oh that must be infuriating!

I hope they shut up and I hope you feel better soon

GivenchyDahhling · 26/11/2020 16:48

Thanks all. I got a text with a link to fill in my close contacts which I did immediately and yes I suspect some of the calls must be looking for my husband (and I gave the same number as the contact for my baby son). The texts are all generic ones, not asking for anything, but it’s the calls that are doing my head in.

OP posts:
Topseyt · 26/11/2020 17:21

That sounds like a total pain in the arse. I'd be very tempted to block the number, but I guess someone will soon tell me that that is the wrong attitude.

dustyknickers · 26/11/2020 17:24

I was in hospital, struggling to breathe, they rang me constantly even when I said I'm in hospital they still wanted to go through a 30 minute form with me!!!!

Fishlegs · 26/11/2020 17:28

Even after details have been given they do keep pestering after a positive test to see how you are. On day 10 for me they phoned and asked if I had any symptoms. I told them I was still having fevers, she asked me what my temp was, and when I said 38.6, she said ‘Oh well, it’s not that high’ Grin

Hope you feel better soon OP Flowers

Topseyt · 26/11/2020 17:32

Is this Boris's world beatingly shit system?

Really hoping I never need to use it, but we have some way to go yet I guess.

Orangeblossom7777 · 26/11/2020 17:43

Can you just let it ring and call back if needed? That is what I tend to do at times with the phone.

AcornAutumn · 26/11/2020 18:20

@GivenchyDahhling

Thanks all. I got a text with a link to fill in my close contacts which I did immediately and yes I suspect some of the calls must be looking for my husband (and I gave the same number as the contact for my baby son). The texts are all generic ones, not asking for anything, but it’s the calls that are doing my head in.
I’d block them.
middleager · 26/11/2020 18:27

I feel this.
Son tested positive Sun, husband negative, received dozens of messages, emails, texts, calls. The whole household's contacts were only his and school as the rest of us had been nowhere for 2 weeks.

Same Monday (for all of us) and missed calls today, most mornings when I'm trying to work.

The website link didn't work and so we had countless texts chasing this with links that didn't work!

One other MN poster got 16 texts she said.

On Day 1 I had a 20.minute call about my son and the family, then another call asking me if I had time for a 20 minute call. When I explained I'd already spoken to someone there was lots of confusion their end.

It's added to the stress over a poorly child and work and the constant worry that we and my other asthmatic son will get Covid.

middleager · 26/11/2020 18:27

Sorry, his only contacts were at school, where he caught it.

damnthisvirusandmarriage · 26/11/2020 18:28

It sounds like when you’re in a restaurant eating and they keep coming to ask if your food is ok or you need anything else. Helpful. Well intended. But annoying.

dingledongle · 26/11/2020 18:30

I had this and received calls for all members of my family, a lot of calls!i decided that they were doing their job and accepted that if I spoke with them they would leave me alone at they did.Smile

If not,your name will keep appearing on their list to call, answer the phone and be done with it.

Get well soon Thanks

dingledongle · 26/11/2020 18:31

Sorry about typos, preparing dinner Grin

GivenchyDahhling · 26/11/2020 18:32

I mean surely they must realise that for most people, long phone conversations when you’re ill and can barely get a sentence out without a coughing fit is unreasonable. From my (one) conversation it was such a repetitive wooden script.

I get the need to give close contacts information and I did so immediately and willingly. As far as I’m concerned I’ve discharged my public duty towards the NHS.

I’ve taken the advice to block Grin

Leave me alone!
OP posts:
middleager · 26/11/2020 18:33

I miss the first call often as I'm on a work call or meeting online. It's never the same time, then I have to keep my line free and checking just in case.

Also, two times now DH and I have answered our respective phones and it hangs up their end so we wait again, inevitably miss it due to a work call and worry that T&T think we're living it up in B&M.