as i read it, her bosses, not tfl, but govia thameslink, insisted that she and colleague go outside the ticket office, onto the concourse.
they said that they didn't feel safe, and asked to work selling tickets/ answering enquiries from the relative safety of the ticket office.
this was not allowed. they had to go out onto the concourse.
where a well dressed man aged about 50, demanded to know what they were doing, why they weren't in the ticket office.
they said they were working . at which he spat and coughed on them, deliberately and said he had the virus.
they requested their boss to call the police.
ms mujinga was so shocked she started shaking uncontrollably. she also had a respiratory condition which her bosses had been informed of. no consideration was given to this fact.
ms mujinga was assaulted on mothering sunday, doing a low-paid job, with no protection, while her 11 year old daughter awaited her return at home. 2 weeks later she died.
they had no PPE, and staff had been told not to wear masks.
the management come out of this very badly. treating their staff as disposable items, not human beings. as her colleague said, they are not robots.
i hope everyone is now joining a union.
this kind of thing shews how staff can be treated badly. esp where profit is king, people are reduced to mere cogs in the money-making machine.
unity is strength.
obviously the perpetrator is responsible for a vicious and criminal act; but her management took no steps to protect her, even the simplest one of allowing them to work from the ticket office.
and it seems they failed to report the incident to the police, who were only involved after ms mujinga died, when the press drew attention to it.