When are Tescos going to stop this bloody stupid 80 item limit?

[Bearbehind]

As delivery slots are like gold dust and there’s currently 3 households here who are trying to share a delivery for various reasons

80 items is simply not enough between us - especially as multipacks are often not available so you have to buy 1 tin of beans at a time for example, and means someone has to go out and do top up shops in between

Why are they doing this and when will it stop?

Are all 3 households shielding? If you are not, the best bet is for one of you to actually go to the store. Tesco now only have limits in store on flour, eggs, and hand soap & hand gel that I can remember from my last visit everything else they have lifted the limits for.

If your scared about going to the shop don’t be, wash your hand before and after, wrap a scarf or mask around your mouth if you wish, the big Tesco here even offer your hand gel and they wash your trolley handle too!

The 80 limit online isn’t going anywhere and finding a slot with someone else will not be easy.

To be honest so much stuff is out of stock when I try and select items that I’m pretty glad they’re limiting purchases.

I agree with the policy. Otherwise the van would get filled up with just a few orders. One slot isn't intended for several households' shopping.

I agree, it would work if as you said multi packs were available. At the moment we're going without a few things that we would normally buy. Even if it was raised to 100 that would help massively.

I feel your pain. I'm trying to isolate as much as possible as not only am I asthmatic, I'm also caring for my extremely sick, frail dad and my mum as we don't have carers currently and they can't manage on their own.

We've been sharing slots for about 5 weeks now, which wasn't too bad to begin with as I was able to get them a week apart, but the last couple of times I've tried, I'm struggled and now have 10-14 days between deliveries which just isn't doable for 2 household with an 80 item limit.

I understand the van capacity excuse.
But why is click and collect also limited?
I’m also shopping for 3 households. 2 aren’t able to work out online shopping as not used to it.
What is the reason for click and collect to also be limited?

@Witchonastick as they can physically only see so many people in a the timeslots they still have to store the items in the refrigerated units at the click and collect and these only hold so many items. So again the fewer items in the refrigerated units the more people they can serve in hour slot.

I am annoyed at this too . Family of 5 so 80 is a struggle ,I would shop elsewhere but tescos is the easiest to get slots with round here. Why are they the only supermarket doing it

It bothers me too. 100 items and I'd be fine. I also shop for my mum over the road and our neighbour, not loads for them but just bits that they can't get in our village shop. I swapped out 4 loose onions for a bag of 3 and managed to buy 2 packets of chocolate bars and a bottle of wine instead. I wish they would lump loose items together as one item. Sometimes I need 3 carrots but not an entire bag of them

I tried shopping with ASDA, added loads of stuff to my trolley, got to checkout and they told me a dozen things were out of stock and removed them

I understand the limit but I wish it was slightly higher. Especially if you're a family who needs say 2 packets of nappies, 2 packets of wipes, a couple of tins of formula, kids snacks etc. It adds up really quick

Imo it should be 80 food.
Then you can have 3 of each toiletry. Or dishwasher tablet etc.
Im alternating tesco asda and asda ill be getting £50-100 more on each shop.
And yes i do find it annoying if stuff is missing out of 80.
asda ive bought about 4 books some papef and pens etc.
but also i think we may have caught covid/some nasty cough from a home delivery despite not getting that close.
So im hoping next one will leave the bags outside

Yes asda with 30min to checkout just removed all eggs. There were none out of a huge selection. Really annoying it wasnt telking me or showing even in egg section! Until checkout.

I can't speak for every store, but at my nearest Tesco Click and Collect point, the order is in a home delivery van in the car park. I park next to it and the shopping is taken out of the van and put in my car. I don't even enter the store building.

I wish they would up it to 100 as well. We are a family of four and doing no shopping for other people but because slots are so hard to get and we want to minimise contact with the outside world, we are doing fortnightly shops. It's so hard to fit it all in. I don't know why they don't have four packs of beans anymore. It's so annoying!!! The only threads I seem to comment on at the moment are Tesco ones. It is stressful!

Grocery shopping has become so bloody stressful.

I stay up every night trying to get click and collect slots. They are gone within minutes and I can never get on the sore quick enough.

I have a bad cough and I know I would freak people out if I went into Tesco - but if I don’t get a slot soon I will have no choice. It’s not a new cough but I don’t want to ahve

Buy the non-food stuff from a different retailer that will just send it in a box via delivery firms rather than taking up space with food deliveries?

Similarly, non-perishables if possible.

Be creative.

They need limits to control supply, because people don't limit themselves. Set it too high and it has no effect. Set it at the right level and some people will feel it and moan.

100 would be a lot better as by the time ive added house hold products, shower gel, nappies, wipes, cat litter and cat food it doesn't leave a lot left over for food. I had to do an Iceland shop aswell as the tescos last week to top up so using more slots than I usually would

Why are they the only supermarket doing it

Aren't they the biggest/most used? So facing the greatest demand and therefore having to be strict to keep supply available to everyone.

If people aren't self isolating or shielding or disabled etc we should be going in person.

Maybe the fact that they have an 80 limit is one of the reasons they have more delivery slots available than other supermarkets.

Agreed. I’ve only managed to get 1 Tesco delivery since this started and had ordered nearly double the allowance. Most of it was single items of fruit and veg, every individual apple/banana/potato counted as one item. I ended up cancelling all of my fruit and veg with the plan of ordering a fruit and veg box on fb. Except my Tesco delivery got delivered today, and the nearest slot for a box is Monday. So me and the kids are in for a shit week of eating

If they raised the limit to 100 items as you want that’s a 25% increase, which is quite a large jump. If 4 orders on a delivery van had an additional 20 items, that’s 80 additional items overall, which instead could have been used for a 5th order/family. You ordering more items means there’s less space on the delivery van, meaning that they can fit less orders on one van overall, leading to less slots being available when slots are already scarce- the end result is that LESS households and families are able to place orders.

As a generic example, what is more important - 75 orders with 100 items each or 100 orders with 80 items each? Feeding as many households as possible should be the priority.

Before Covid, people were generally buying less items in their online deliveries. Now across the board, households are placing much larger orders which means that normal delivery operation cannot resume, hence the limits. If they are finding that the majority of customers are only ordering 40 items each, they will rethink the limit, but I doubt that’s the case.

@bumblingbovine49 tescos has far less than where I am in England, where my family is in wales, and where my oh is in Scotland. We’re getting by with mostly Iceland with the occasional Asda

I believe it's different depending on where you live, I know people can't get a tescos slot but can with asda etc

I shop at high Asda and Tesco. No limit on items at Asda. I’ve had no real trouble getting a slot. They release the really randomly. I logged on at 6pm last night and got a slot for today.

user1635482648

I thought that...looked at Majestic for wine - extortionate and a faff; several options for pet food, none of whom had what my cats eat in stock; Superdrug for toiletries - everything we needed was Click and Collect only; Boots - none of the items we wanted were in stock.

Tbf we've not yet come unstuck with anything absolutely vital, but the amount of time and energy I'm having to spend on planning and online shopping so that neither me and DD or mum and dad run out of something important is insane!

I wasn't aware if this. As I go to the shop as we're no health issues so rather others have a slot ( I live in an area with lots of vulnerable)
The lady in front of me her trolley was poled taller than her. May of been hers or 2 or 3 people worth. Ut I'd say she had over 120 items.. Lots of tiny things. It sticks in mind as she was so tiny and couldn't push the trolley well at all or barley see over the pile.