Sainsburys accepting card only at manned tills [Edited by MNHQ at OP's request]

[HeIenaDove]

Was in there yesterday and there was nothing advertising this was the case and i didnt know until i got my purse out at the till. Seen some tweets from other areas who also had the same experience.

Cash can still be used for self serve tills.

@LeSquigh above stated that their store has signs. I’ve just asked my DH and our local store also has signs up (he does all of the food shopping).

I apologise if your intent wasn’t rude but I guess I’m a bit pissed off with the whole situation, although my frustration is not warranted on this post

I know several people personally who do have a post office account now, to receive their pension/benefits. But that only comes with a cash card, not a debit card. Many people don't have debit cards and will really struggle with this rule - and they are the kind of vulnerable people who are struggling full stop with everything right now anyway.

I can absolutely see why staff don't want to be touching cash though. Can't they allow cash just at the self checkouts, where staff don't have to touch it all day long?

Oh ffs, should have read the whole bloody thread

It was on the tv advert..

My parents dont have a credit card either. I feel sorry for the older generation. If staff are wearing gloves then why not take cash?

They do allow cash at the self checkouts.

I have seen staff at our local Sainsburys talking people who are a bit confused through it all, including patiently saying 'now scan the next item' 20 times as they go slowly though their basket.

Alarmist and inaccurate thread title.

It’s not just staff taking the money that they want to avoid , staff have to empty the tills and cash up etc. Lots of handling of filthy notes and coins.
Plus handling people’s food and then money with gloves on isn’t hygienic.

I've had an email about it, it's on the website and there are signs in my local store. The staff are also checking how people are paying when they go to the tills too. I'm not sure there's much else they can do.

And you CAN pay with cash, so saying you can't at all in your title is factually incorrect.

Ive asked for thread title to be changed.

twitter.com/sainsburys/status/1247094227235979264?s=20

My local store has signs up. They are hand written but they were there. Plus I've seen it on social media and the news.

TV advert is still saying Pay by card if you can.

Yay Helena, another campaign!

They can pay at the self check out, as another poster has mentioned.

It's been the case at my local Sainsbury's since lockdown began.
When queuing outside the staff member reminds everyone that its cash at self service only and if anyone needs help there is a member of staff to help.
Every time I've been in (I shop for myself and an elderly relative) it's made clear at the entrance. I think it's a good idea.

I find it odd that they are happy to handle your shopping, which you have touched, other customers may have touched and the shelf stackers will have touched. But they won't handle cash.

I understand that they wish to minimise it, but if they are wearing their gloves and using sanitizer, does handling cash present a significant incremental risk compared to handling all the groceries?

My local doctors surgery dispense prescriptions because there is no pharmacy nearby. A few weeks ago their card machine was out of order, so they were only able to take cash payments. I am sure a doctors surgery/pharmacist would understand the risk better than a supermarket, and wouldn't have done this if it was especially dangerous.

TV advert is still saying Pay by card if you can.

What part of this is misleading? They would prefer you to pay by card but you can pay with cash at the self service tills (if available).

Nobody is being stopped from shopping at Sainsbury's.

Good safety measure to use contactless card only.

Bad support for jobs to use self service tills.

The staff in Sainsbury’s aren’t being given gloves or hand sanitiser ... at least at my local one they aren’t as they’ve run out. Not that I think gloves are any use but they should have sanitiser

Its not a bloody campaign Its a thread to let people know because the details on the TV advert are misleading

Tesco also say pay by card if you can but they are accepting cash at manned tills.

Visa bill came today Which means ANOTHER trip into town to pay it in at the bank. When people are being told to limit trips out.

Visa bill came today Which means ANOTHER trip into town to pay it in at the bank. When people are being told to limit trips out.

Not sure what you want done about that?

Not pay the bill?

Can you not do internet banking or banking app to pay the bill?

Shops should all go card only. What's the point of getting cash from an ATM to hand to someone in a shop?

You can ring up and pay a card. Absolutely no need to go into town to do it.

And the advert isn't misleading. It says pay by card if you can. They ARE accepting cash, so I'm not sure what your point is? You appear to have a bee in your bonnet about something you've misinterpreted.

If you don’t want to go out to pay the visa bill, and don’t want to (or can’t) do it by telephone, app, online or set up a direct debit, just don’t use the card then there will nothing to pay.