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Why is there a queue of over 200k to get on the boots website at nearly 1am?

88 replies

NemophilistRebel · 27/03/2020 00:43

Just seems a weird time for so many people to be waiting to buy from them all at once

Have I missed anything?

Why is there a queue of over 200k to get on the boots website at nearly 1am?
OP posts:
avamiah · 27/03/2020 01:59

MiniMum97,
Yes totally agree with you .
It’s outrageous .
There has to be a Error .
This will no doubt be all over the news in the morning .
Taking advantage of people not being able to leave the house .
Disgusting.

DramaAlpaca · 27/03/2020 02:09

Ooh, progress! There are now 28k in front of me on the Irish site, and a 47 minute wait Grin

amandalives · 27/03/2020 02:15

I just went on to browse whilst feeding the baby, 185000 ahead of me apparently

Myshitisreal · 27/03/2020 02:23

242748 at 2353 for me. Bizarre. My local boots has had paracetamol 2 days running. I spotted some disgusting ebay prices. Over a pound a tablet

rosepetal321 · 27/03/2020 02:27

Maybe it’s 200,000 people who left the tabs open and forgot to close them? It gives you 10 minutes to start using the site before you need to rejoin the queue, so for everyone who forgot to close their tab it needs to leave the page open for them for 10 minutes before someone else can go on the site I guess

GatoradeMeBitch · 27/03/2020 02:28

It might be because Next closing their delivery arm has triggered a big worry for many of us.

Nooooo.... I just ordered something that is due for delivery today. That's bad timing. I hope I still get it. Sad

sestras · 27/03/2020 02:34

I was 500 something thousand in the que this morning.

I just wanted to log onto my account to see if my delivery had been despatched.

starlightgazers · 27/03/2020 02:38

Was going to say - pay day 12pm for many so stocking up now they can afford it, but that doesn't fit with it being the same earlier on.

Hopefully it's not a surge of people getting CV and trying to get meds for it?

WindFlower92 · 27/03/2020 02:52

Got straight on with the app though!

NeverTalksToStrangers · 27/03/2020 02:52

It'll be the tests. They are prepping for that. I noticed this earlier actually. Had no issues whatsoever getting on any other day last week (I had no hand sanitiser and kept checking for stock).

It could just be that they had stock of nappies/hand gel/baby milk today, but I don't think so. A Coronavirus test is something I would wait in a queue for.

ArriettyJones · 27/03/2020 03:13

Boots are selling COVID tests to the public?! Is that verified?

Inkpaperstars · 27/03/2020 03:21

It's the same on ocado right now which is not normal at this time.

I don't know if it can be the tests, didn't Chris Witty say yesterday that tests would not be available to the public in next week or so?

Hugsgalore · 27/03/2020 03:27

I've just tried to look her in Ireland and its saying "we are limiting the amount of people browsing the site so as to make sure everyone gets what they need" obviously dealing with bulk buyers

RJnomore1 · 27/03/2020 03:28

150k right now apparently 🤷🏻‍♀️

Greendin · 27/03/2020 03:42

It's not for tests, the Government said today they won't be available until they've been properly tested and when they have been, front line staff will get them first.

I got in yesterday after 10 hours, I opened the page at 16.30 and got in at 3.00 am! The site worked fine when I got in, lots of things sold out or no longer on offer though.

I guess they are working with reduced warehouse staff. My expected delivery date is in 10 days time.

EmpressMcSchnozzle · 27/03/2020 03:43

The tests haven't yet been validated, and next week may be a little optimistic if you listen to the Chief Medical Officer of the UK (you know, an actual doctor with a bit of experience) rather than Boris's PR machine and the PHE: www.nottinghampost.com/news/local-news/boots-responds-working-government-distributing-3985009

I'm personally very, very suspicious of anything coming out of Public Health England at the moment - have a look at www.gov.uk/guidance/high-consequence-infectious-diseases-hcid which currently says:

"Status of COVID-19
As of 19 March 2020, COVID-19 is no longer considered to be a high consequence infectious diseases (HCID) in the UK.

The 4 nations public health HCID group made an interim recommendation in January 2020 to classify COVID-19 as an HCID. This was based on consideration of the UK HCID criteria about the virus and the disease with information available during the early stages of the outbreak. Now that more is known about COVID-19, the public health bodies in the UK have reviewed the most up to date information about COVID-19 against the UK HCID criteria. They have determined that several features have now changed; in particular, more information is available about mortality rates (low overall), and there is now greater clinical awareness and a specific and sensitive laboratory test, the availability of which continues to increase.

The Advisory Committee on Dangerous Pathogens (ACDP) is also of the opinion that COVID-19 should no longer be classified as an HCID.

The need to have a national, coordinated response remains, but this is being met by the government’s COVID-19 response.

Cases of COVID-19 are no longer managed by HCID treatment centres only. All healthcare workers managing possible and confirmed cases should follow the updated national infection and prevention (IPC) guidance for COVID-19, which supersedes all previous IPC guidance for COVID-19. This guidance includes instructions about different personal protective equipment (PPE) ensembles that are appropriate for different clinical scenarios."

Though I'm sure that will also be redacted, revoked and denied before too long.

Ilikewinter · 27/03/2020 03:57

IMPORTANT!!!!!! .......Please be aware the Boots are not and will not be selling any type of COVID testing kits, I know it was mentioned in the media but it's wrong information.
The Boots.com website is overloaded, its not fantastic at the best of times (ie black Friday and xmas), as of yesterday they had a 6 dayback log of picking orders despite taking on an extra 400 staff and moving to a 24/7 operation.
Not sure if at some point they have to take it down completely whilst they catch up.

SoapIsYourFriend · 27/03/2020 04:25

Ditto Tesco site - so slow but no slots to book Confused

doofusmoof · 27/03/2020 04:42

what is everyone buying??

SpeckledyHen · 27/03/2020 04:57

Relatively quiet now - 98308 :)

leafygarden · 27/03/2020 05:00

@EmpressMcSchnozzle wow - thanks for that very interesting information. It's interesting to me as a HCP as I have been struggling to understand why a normal surgical mask and disposable gloves and aprons are fine and dandy to deal with covid cases - the Trust I work in sent us all an email shortly after 19th March. That statement explains why.

I also don't have much faith in Public Health England - talk about dragging their feet. So much rhetoric from the government about how PPE is being delivered and how we will have testing for all very soon bla bla bla every day. Well, we are still waiting. Our patients are extremely vulnerable and we as staff could be merrily spreading the virus without knowing...etc etc

SamSeabornforPresident · 27/03/2020 05:10

I quested for about 5 hours earlier. It was fine, as long as you kept the tab open you could go away and do other things. I was after face wash and moisturiser, but also managed to get some paracetamol as I've none in the house and literally haven't seen any in the shops for 3 weeks. There was hardly any though, and pretty much no handwash or soap. No hand sanitiser either, which is annoying as I've to venture out to the pharmacy and the shop today so was hoping to get some for the trip.

Joans3rddaughter · 27/03/2020 05:13

So testing kits set to become the new toilet rolls then

Strawberrycreamsundae · 27/03/2020 05:18

196,892 ahead of me on Ocado just now.
Utterly mad.

EmpressMcSchnozzle · 27/03/2020 05:37

@leafygarden Oh yes.

The nurse I live with (who trained in South Africa and has nursed Ebola and Dengue fever patients and lived to tell the tale) is horrified at the lack of PPE, she's experienced it personally in the last week.

The story there (non-NHS) is even worse; the clinical lead ordered masks in good time but the initial order was refused by THE ACCOUNTS PEOPLE. The clinical lead then ordered directly, but the demand meant the masks were late in arriving so staff had NO PPE while looking after folk who were very definitely vulnerable. On this occasion, it wasn't COVID-19, but it easily could have been. The paramedics were beyond speechless when they arrived (we have a good ambulance service locally, thank God).

My Australian cousin sent me a photo from their front line and I could have wept at how good their kit was in comparison to what's available here - full kit, visor, proper fitted face mask, sleeves to the wrist, gloves. We're literally now looking through the house for any high thread cotton we can repurpose temporarily. We ordered a couple of masks online many weeks ago when this all started but they haven't arrived yet. (We hope they're due this week.)

I do also question the wisdom of sending 750,000 well-meaning volunteers in to accompany people into NHS settings. I'd be interested to see what, if any, infection control training they get. Unless, of course, it's all deliberate, as right now nothing would surprise me.

I'm also really curious as to why the only evidence that appears to carry any weight with the government is Imperial's flawed model (would have helped if they'd used the right disease), and more recently, Cambridge. (PHE's Sharon Peacock is ex-Cambridge, interestingly.) (Other medical schools and pharmaceutical departments are available. I'm presuming Roche will be making a fortune out of this at some point, as usual.)