Companies trying to screw consumers over during COVID-19 lockdown

[Arabellasmum]

I'm curious to know if any one here has had any experience of organisations trying to get their bills paid at the expense of their consumers.
More specifically, I paid for an Easter camp which will no longer be holding due to the COVID-19 lockdown and they are now refusing to process a refund. This is even more worrying because I had paid for 2 kids!
Any similar experiences or thoughts please?

Hi Arabellasmum,

Thanks for posting - we're sure there are similar stories from other users - we know someone who was charged £18 for a small bottle of hand sanitiser.....

We wanted to jump in and say hi so hopefully this will bump your thread for you.

Our girl's netball training and netball league was cancelled from March but the netball club refuses to issue a refund.
The club itself has since benefited from refunds/future discounts on hall hire, league membership and future match fees. Plus they did not pay for coaching or umpiring during the lockdown. There has also been Government and Sports England financial help available for grassroots clubs.
I have written at length to the club about the Consumer Rights Act and the CMA guidelines which clearly state that refunds should be given but they still refuse to pay our refund.
We feel powerless despite being in the right legally and morally.
Like you I think that some clubs are behaving in a way which tip toes around fraud and is certainly dishonorable.
Short of Small Claims Court I don't know what we parents can do.

My kids breakfast and after school club wanted to charge 50 percent. Despite them not being allowed to offer the service and our children can't attend.

@Arabellasmum

I'm curious to know if any one here has had any experience of organisations trying to get their bills paid at the expense of their consumers. More specifically, I paid for an Easter camp which will no longer be holding due to the COVID-19 lockdown and they are now refusing to process a refund. This is even more worrying because I had paid for 2 kids! Any similar experiences or thoughts please?

Is it run by PGL?