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School have put my child at increased risk and I am livid. Head will call tomorrow morning. Any advice on what to say?

106 replies

Hmpher · 17/03/2020 17:12

My son has been picked to help at reception today. This involves sending messages and collecting children for pick up.

As a part of this, he has been sent around the school to collect children who have a family member who has begun to display symptoms, so that they can go home to self isolate for fourteen days. So he has been in contact with every child in school now in self isolation.

I called school and three people tried to fob me off. They told me that they have no confirmed cases (when they haven’t been tested so cannot definitively say one way or another). They told me that they are adhering to guidelines and any of these symptoms could also be a common cold. I’m not a hysterical parent and am fully aware of that, but they are also the symptoms of a current global pandemic. They told me he hasn’t been in contact with children who are displaying symptoms at school because they are placed into isolation. I’ve since found out that he was sent to collect a child who had a continuous cough which was reported to staff but the child herself didn’t want to leave so had to be collected by him when her parent came. He was also told to collect the belongings of a girl who came to reception complaining of feeling unwell, had her temperature taken and was running a fever. She went to collect her things and staff told her not to and sent my son instead. At no point was he reminded of hand washing so he didn’t wash his hands at all. The other girl doing collections with him was displaying symptoms from the morning and told staff three times before she was collected. Upon hearing her coughing, she was told to drink water and see how she felt because she was having fun and felt ok.

Staff told me that he could have come into contact with those children anyway, during lessons and in corridors. I was aware of that when I sent him to school. I didn’t expect them to engineer a situation in which he was guaranteed to come into contact with every potential case.

I feel this a huge oversight and no thought has been given to the safety of my son. It is entirely inappropriate for a child to be sent to do this. Absolutely no common sense or basic infection control at all. I was quite offended when a staff member told me that children don’t tend to succumb to the illness or aren’t badly affected. She is not a scientist or a doctor. It is not ok for them to decide increase the risk of exposure for my child because he’ll probably be fine.

I am expecting the head to try to fob me off tomorrow and I get quite nervous during confrontation so would like to be prepared. I trusted the school to keep my son safe as they have reassured us they will to the best of their ability, whilst accepting that there will be a risk. They have now increased that risk. How would you deal with this?

OP posts:
Cam77 · 17/03/2020 19:15

Honestly, get your kids out of school already. The government is already backtracking furiously on its idiotic policy of the last two weeks. It’s moving full speed ahead away from “mitigation” towards “suppression” (aka containment)

Links from today
www.bbc.com/news/health-51915302
www.zmescience.com/medicine/the-uk-is-realizing-its-initial-coronavirus-plan-might-be-a-disaster/

The whole “timing is crucial” line was a load of bull, and the government is now acting, belatedly, to start saving lives. Any delay between now and whoever in closing schools is simply a case of face saving from the government. Don’t wait another day for the idiot in chief and his “medical expert” who initially advised against virtually every other expert in the world for a policy that would see massive numbers of deaths.

Hmpher · 17/03/2020 19:23

And of course they were actively coughing! The girl he was placed with all day was coughing, as was the child he collected who didn't want to leave.

He was given work to do between errands, it's apparently seen as a treat to get picked by the children. Not sure how that worked since he has to complete his work on a laptop or whether it was the same stuff he would have been doing in class. The whole point of me sending him in was so that he wouldn't miss out on education before he had to but I don't feel very comfortable with him being there now. They have told us that they will provide work electronically if the school has to close, I doubt that would be in place until they are officially told to close.

OP posts:
Cam77 · 17/03/2020 19:23

I’m happy about this but the way. Now Europe, not to mention the British Isles can have a more united front at containment, without the Brits weird “what the fuck are the doing over there?” experiment muddying the waters.

Mammyloveswine · 17/03/2020 19:26

I'm a teacher and this is NOT ok!

Readyme · 17/03/2020 19:30

I would be furious for one thing he's there to gain and education not be the office staff dogs body. I would expect the staff involved to be disappointed I don't care about 'exceptional circumstances ' where was the regard for your DS health.

Readyme · 17/03/2020 19:33

Hand washing won't protect him when he's spending time sharing air space with sick kids.

noblegiraffe · 17/03/2020 19:37

What do you want to happen?

They can’t change what happened today, so what is your favoured response? That this responsibility will not be given to children any more?

Or do you just want the opportunity to complain at the head?

Leflic · 17/03/2020 19:44

Personally I feel safer in a classroom of grubby kids than I do in Lidl’s with all the coughing and sneezing grim adults.
Hopefully they have had it in some sort of mild form and are passing the immunity on.
It’s passed on through contact not showing someone round.

Leithwalk · 17/03/2020 19:58

PP's who are saying 'go to the LA' - no you won't be 'fobbed off' you will be directed to the schools complaints policy which ( if it is up to date should be the DfE version directs you to the DfE helpline).

www.gov.uk/government/publications/school-complaints-procedures

Ofsted will also direct to the school complaints policy and won't get involved until this is followed completely.

Also remember this school may be an academy and nothing to do with the LA.

Cloudyapples · 17/03/2020 20:03

You’re not overreacting! Even if children are less likely to be impacted, surely he could pick something up and be a carrier? So he could give to the rest of the household which could include vulnerable people? The school can’t know that he isn’t going to come into contact with an elderly or ill relative. Very irresponsible of them!

PicsInRed · 17/03/2020 20:04

I would be deeply concerned that such a bunch of giant thickies were charged with educating my child.

YANBU, I would go absolutely mental at them - this is one of the few situations where "absolutely mental" is warranted.

Bowerbird5 · 17/03/2020 20:04

I think it was a ridiculous thing to do. Why wasn't he in class anyway?

I would just mention the word SAFEGUARDING to the Headteacher.

The teachers and secretaries do not have medical degrees. If they say something to you about over reacting or that kids don't get it that bad ask them what qualifications they have in medicine. I have once it brought them to an abrupt halt.

I work in a primary school I would never have done this. at the very least they could have given him a pair of gloves out of the First Aid to collect the possessions. He should have been in class anyway why wasn't he being educated! Good luck with the conversation try not to lose your temper but keep calm and don't back down.

spiceAlife · 17/03/2020 20:10

@Hmpher I think I'd be more concerned about my child missing classes to act as a runner/porter rather than the detail of who or what he was collecting.

However, like a pp said, I would just point out the problem, ask for it not to happen again, and leave it at that rather than making a formal complaint. They have enough on their plate and you need to be kind.

TheMistressQuickly · 17/03/2020 20:22

If you’re sending him in then you are risking exposure, whether he’s being sent to collect children or not. (Which he definitely shouldn’t be btw)

Hmpher · 17/03/2020 20:23

No, I won’t lose my temper at all. I don’t feel “livid” now that some time has passed. I feel disappointed and not sure of what to say. I’m not too concerned about the office errand things in general, I think it’s ok as a one off and but not at the moment when it means dealing with people who are being isolated.

I don’t know why it’s down to me to state what I want from this. Obviously, for them to stop putting this responsibility onto pupils and that should be easy to achieve. It won’t be a long term problem anyway as they’ll probably shut at some point. But I have also lost a bit of trust in the school and I don’t think it is up to me to tell them how to remedy that. I would like them to explain to me how they ensure the safety of their pupils and be reassured that their future judgements will be sensible. I just don’t see how nobody questioned this today! I know about the unprecedented circumstances but it is such an obvious error of judgement to me that I don’t know how it happened without anybody going “hang on a minute...”. I’d never have asked that of a child.

OP posts:
noblegiraffe · 17/03/2020 20:25

If he’s Y8 then collecting the children would have involved taking a note to the teacher and the kid being sent to the office after (time to read the note, for the kid to pack up etc, the runner is long gone). It wouldn’t have been a close personal escort.

Hmpher · 17/03/2020 20:25

I don’t think I’ll be sending him in tomorrow but I don’t know how that’ll go down. And then I don’t know whether I should be sending my youngest in if I’m this worried about exposure.

OP posts:
Hmpher · 17/03/2020 20:28

He’s in year 7 and he escorted them to the reception so was with them the whole time. I asked whether he could have just given a note to the teacher and left but he said that’s not the way they do it.

OP posts:
Actionhasmagic · 17/03/2020 20:30

What the fuck. This is so irresponsible of then

Misknit · 17/03/2020 20:31

Report to your LADO. Search your council website for details.

PrincessConsuelaBananahamm0ck · 17/03/2020 20:41

You're right to be annoyed. It was idiotic of them. I can see that straight away and I don't work with children or have any current knowledge of safeguarding procedures etc. Definitely give the Head a massive telling off. Accept the apology they should definitely give. But then, please, leave it at that. I honestly think they are doing their best and the last thing they need is an official complaint to the governors or whatever else might happen. Any day now, the schools will close and I would imagine not long after, we'll all be in France/Italy levels of lockdown. I think this incident will then pale in comparison to what we all face. I'm honestly not trying to downplay your annoyance and you are not being unreasonable. Just trying to put it into perspective.

DameXanaduBramble · 17/03/2020 20:43

Hmm, a bit silly of them but I do think you're overreacting. He’s at school, ffs!

Mitzdob · 17/03/2020 20:46

Can you imagine how stressed, over worked, over run all school staff are at the moment - they were before all this and now it's 100 times worse. I'd leave it tbh.

ActionNeeded · 17/03/2020 20:47

I’d be most concerned that the other child he was with was ‘coughing all morning’ but allowed to stay because she was having fun?!

At our school, ‘student receptionist’ is a coveted (most kids LOVE the day off timetable) and optional role which pupils are offered once, when they are in year 8. They will deliver notes, or a forgotten apron or pe kit perhaps, but it is NOT their responsibility to be escorting other students, in any situation.

In suspected Covid situations, it is reported promptly and a member of staff will remove the pupil and assess as necessary (obviously I can only speak from my own experience today but it was less than ten minutes from reporting via an online system to the student being removed from class - by an adult!)

My gut feeling is if you are feasibly able to, please do keep your children at home. We’ve been told to avoid ‘mass gatherings’ - I cannot understand how 1500 pupils and 200 staff on one site is NOT a mass gathering.

IKEA888 · 17/03/2020 20:50

I'm.confused. why were the school rounding up children who had a family member with symptoms?
How did the school know this was the case ? why were they rounding them up