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Thread 17 - the one with nice slappers

1000 replies

Reastie · 03/12/2022 06:19

@ScarierThanBoo thanks for the title. Hope your slappers keep you lovely and warm and cushion your feet through the winter Xmas Grin

If you have a referral link for a website, do post it on this thread

A reminder not to use affiliate links in the thread.

Please do watch the thread rather than post to mark place to make it easier for everyone to keep up and find relevant info.

See post 2 for some (hopefully) useful links.

OP posts:
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52
AxolotlEars · 07/12/2022 13:15

I've had the Smashed Grape update as well...really annoying. Think I am going to just ask for a refund.

RainbowPhilosophy · 07/12/2022 13:16

Same here, rather annoying after their email the other day saying they would be arriving!

RainbowPhilosophy · 07/12/2022 13:19

Weirdly I've just had a "shipped" notification through the Shop app but it says there's no tracking, so perhaps they just don't know how to cancel it properly. I'll be wondering if it actually shows up now as it was going direct to a friend as a surprise!

cymrumam · 07/12/2022 13:19

Just had the following from Smashed Grapes
Important update about your order.
We know you have now received multiple updates about your order while we attempted to find a solution to the back log, for that we do apologise and thank you for your patience. We are disappointed to inform you that despite our best efforts we will be unable to process and send your order. With the current postal strikes and other courier companies over-subscribed, we unfortunately cannot clear our back log of orders.
We have decided that for those who made use of a discount code and did not pay in full, to issue a £30 E-Voucher, which you will receive shortly as an apology for letting you down. We hope you can make use of it in the New Year when all kits will be back in stock and easily available.
Thanks again for your support and patience
Sam & Dan
At least they are taking responsibility and letting people know - will be using my voucher in the new year

FleasNavidad · 07/12/2022 13:22

I'd referred people and using the £20 credit each time I'd ordered another. Was giving them as gifts and had a few so the delivery charges add up and I also need new gifts!

Oh dear. Hope the £30's stack because the referral credit didn't 😅

sprongle1 · 07/12/2022 13:26

Just came to post the same........

Thread 17 - the one with nice slappers
1stTimeMama · 07/12/2022 13:27

I've had the same from Smashed Grapes, but only for one of my orders, is this the same for anyone who placed multiple orders?

Amazonmulu · 07/12/2022 13:27

I've had the same from Smashed Grapes. I'm really disappointed. Especially as I made two orders and the first one (ordered over a month ago, still not arrived) was a half price, not postage only deal. I wanted to give a couple as gift and now I'm not sure if they will even arrive.

sprongle1 · 07/12/2022 13:28

Might have to use mine as a birthday present for the recipient but aagh - what to buy and send in time now?

ZIGGY911 · 07/12/2022 13:29

Smashed grapes cancelled mine too. They are only offering gift cards as a purchase option now. All kits have been removed.

Roundaboot · 07/12/2022 13:31

RainbowPhilosophy · 07/12/2022 13:19

Weirdly I've just had a "shipped" notification through the Shop app but it says there's no tracking, so perhaps they just don't know how to cancel it properly. I'll be wondering if it actually shows up now as it was going direct to a friend as a surprise!

Same here. I've got two orders pending, one for a tasting pack and then also for a case of wine. It's the tasting pack that's showing as both cancelled and despatched (on the Shop app) and the case is just unfulfilled. I don't mind so much about the tasting pack but I'd like my case of wine to be delivered, or get an actual cash refund!

Barbequebeans64 · 07/12/2022 13:32

I got the smashed grapes email too. I'm confused if I'll get a refund as well as the voucher. They didn't make it very clear.

10storeylovesong · 07/12/2022 13:33

Just come on to say the same thing about Smashed Grapes. I'm not too bothered as was a treat for me rather than a gift, but no mention of refund for delivery, although I did use the discount code so I suppose the £30 is worth more...?

4inthishouse · 07/12/2022 13:33

TheCrow · 07/12/2022 12:30

Poundland does the pack of 4 Ferrero rochers

Thanx for the reply but I’m ROI we don’t have Poundland and our equivalent don’t have them

FleasNavidad · 07/12/2022 13:35

Mine show dispatched and I've got (multiple) emails. No sign of a credit or a refund yet.

They are able to issue a refund for the £3.99 shipping as I'd booked a "try before you buy" night for a couple of weekends ago. Was really looking forward to it - they go live on social media and you drink along like a live tasting.

Unfortunately they cancelled (understandably busy) and they refunded the shipping cost.

I hope I get the shipping costs back, I will shop with them in January regardless

TheBigFish · 07/12/2022 13:35

I have received the notification that I will get a £30 voucher from Smashed Grapes but also simultaneously got a despatch notice on the Shop app too. Who knows.

1stTimeMama · 07/12/2022 13:37

Ignore my last post! I just got the same email for my other order.

mac1974 · 07/12/2022 13:38

Boooo my smashed grapes order has been cancelled. Anyone else?
They've offered a £30 voucher for use in the new year. Shame.

mac1974 · 07/12/2022 13:39

Sorry didn't read all the posts!

I think the £30 voucher will cover the cost of a tasting kit at standard price?

FleasNavidad · 07/12/2022 13:43

"I think the £30 voucher will cover the cost of a tasting kit at standard price?"

It will, as long as it covers postage too. Wasn't the postage added after the discount?

FleasNavidad · 07/12/2022 13:45

Ooh, gift cards are coming through now. 😂

Lolly12 · 07/12/2022 13:48

I'm totally behind this year and have so much to buy still. Proper panic stations!

Does anyone know if there is such a thing as a football themed squishmallow? Googling has not brought back much..

mac1974 · 07/12/2022 13:49

I think the kits were about £24 so hopefully will cover postage too. The only problem is in January I'll be resisting cheese and wine to try to shift the Xmas weight 🤣

Tinywaffle · 07/12/2022 13:49

Arrrghh - I now need to find something asap to replace the smashed grapes as it was a thank- you gift for someone who had helped when I was in hospital.

Adelais · 07/12/2022 13:55

Is the £30 evoucher being offered instead of a refund?
I placed 2 orders so spent £3.99 x 2.
Im hoping for a refund

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