Share your ridiculous online shop subs

[bonkersbirdie]

My Christmas food delivery arrived today. I had 9 substitutions which varied from fairly sensible to wildly bizarre.

Including (but not limited to):
A family size Christmas pud replaced by a single individual Christmas pudding.

Brandy cream replaced with squirty cream

Baileys cheesecake replaced with wagon wheels.

And not a sub but the roast chicken we ordered for Christmas dinner goes out of date tomorrow and our freezer is full.

So we are off to the shops this evening to try and get the bits we need.

What's the weirdest thing they've sent you?

Substituting veggie items with meat versions etc is pretty bad. We get the same with the free from things I order for my multi allergic child on occasion. I would have thoughf it fairly obvious that someone ordering non dairy ice cream or soya milk is unlikely to be happy with the dairy version, whether they've chosen non dairy for medical or ethical reasons!

My salsa was substituted for a mild chilli cooking sauce today.

My biggest annoyance though, and it happens quite regularly, is when they substitute but give you less than you ordered because the substitution can’t be more expensive than the original. Today we had 4 Fursty Ferret beers, substituted with 2 of a different type, last week it was 2 rump steaks swapped for 1 sirloin because the sirloin is 10p dearer 🤦‍♀️

Newborn nappies substituted with a packet of Pull-ups.
Ordered Mr Muscle Window Cleaner. Would have been happy with any other brand, but they sent me Mr Muscle Shower Cleaner which wasn't very useful at all

Ordered cranberry sauce
Received a cranberry scented candle

My nut roast was subbed for some vegetarian bacon...not quite what I want on Christmas day. The few other subs were fine. They didn't have Brussel sprouts at all, though! So had to get those 2 things today. That was a click and collect from Aldi.

A carton of egg whites was unavailable so we got Jusroll croissant mix.
Not even remotely similar.

And I won't forget the time we ordered cat food and got dog food as a sub. Not impressed.

@gbpaln

During the first lock down I ordered bleach and they substituted it with a massive bottle of beer!!

thats so much better.

I ordered M and S meat con carne and got veggie... yuk

@SW1amp

Ordered cranberry sauce Received a cranberry scented candle

that made me chortle

Biscuits for cheese selection pack… custard creams

I’ve had the wrong size nappies one - I wouldn’t mind the next size up or even a different brand, but why do they choose a pack about 6 sizes too big 🙄

I also once had tampons substituted with condoms

My fave though was once I had a bag of frozen chips subbed with a bag of potatoes - I felt judged for my laziness

@JollyAndBright

The best one I have ever had been was when I ordered a cucumber and the substituted it for….. a pack of vegetarian mince.

Well until today when only 1/3rd of my Christmas shop turned up, with no explanation, they just refunded me the rest of the shop, 🤦🏽‍♀️

That's bizarre, they're not even in the same section ie chilled/fresh.

This is part of my job! If you receive a bizarre sub, please let the store know - it's more likely to be some clever dick having a joke than the substitutions recommended on the picking app. They will definitely want to know and be having a word with the picker!!

I ordered a 4 candle for a cake, they substituted with a 7.

@Chronicallymothering

I ordered a 4 candle for a cake, they substituted with a 7.

And for oldies here a set of cutlery

I love substitutions. Makes it more
Interesting! You don’t have to keep them
And often you get given stuff which is much more expensive than the items you ordered and they give you the difference. I’m disappointed if I just get what I ordered. For example a whole box of cream eggs instead of one. A luxury dessert instead of two donughts, 6 lamb chops instead of two. Branded versions of things instead of own brand.

Last shop two large Lindt Santa’s instead
Of two tiny chocolate figures.

I can't remember what it was I'd ordered
A food item but they sent toilet duck

Another time ordered a box of 12 packet baby wipes - sent two packets

A good one I had though was
Ordered small baileys given big bottle baileys and only charged for little bottle
Can't remember which shop it was

Our Asda used to be really good with subs

I ordered champagne and got shaving foam.

Fabric conditioner subbed for fabric freshener spray (own brand Febreeze).

Two jars of hotdogs instead of two chocolate oranges.
I

Does the picker get to choose the sub? I always imagined their scanner would suggest it for them.

I once received a whole bag of someone else's shopping. I called customer services and the driver came and swapped the bags over. The lady who received my shopping apparently read through my newspaper and asked the delivery man to apologize to me on her behalf.

@roseonrye

Does the picker get to choose the sub? I always imagined their scanner would suggest it for them.

I once received a whole bag of someone else's shopping. I called customer services and the driver came and swapped the bags over. The lady who received my shopping apparently read through my newspaper and asked the delivery man to apologize to me on her behalf.

The handset suggests things yes, but if you don’t like what they say, you can over ride the handset

Normal Peroni instead of alcohol free when I was pregnant in lockdown 1

Ok thanks @Soubriquet