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Christmas

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Share your ridiculous online shop subs

152 replies

bonkersbirdie · 22/12/2021 11:55

My Christmas food delivery arrived today. I had 9 substitutions which varied from fairly sensible to wildly bizarre.

Including (but not limited to):
A family size Christmas pud replaced by a single individual Christmas pudding.

Brandy cream replaced with squirty cream

Baileys cheesecake replaced with wagon wheels.

And not a sub but the roast chicken we ordered for Christmas dinner goes out of date tomorrow and our freezer is full.

So we are off to the shops this evening to try and get the bits we need.

What's the weirdest thing they've sent you?

OP posts:
REP22 · 22/12/2021 17:02

An expensive roasting joint of beef for 12, subbed with a pack of 2 beefburgers.

Gits.

Strictlydusting · 22/12/2021 17:03

Best sub ever - ordered a miniature vodka for a Christmas stocking and got sent a litre bottle as a sub (and was only charged for the miniature)
Worst sub - a packet of cigarettes instead of firelighters!

UpturnedUmbrella · 22/12/2021 17:05

As an online shopper this comes up all the time in meetings about what not to do- current examples stand as
A watermelon instead of a cauliflower
Sparkling water instead of wine
And giving people the wrong pet food (eg. Cat for dog etc.)
The pet food one is pretty common lol

TwinkleTwinkleLittleStarFightr · 22/12/2021 17:06

Instead of strong white flour … I got tulips (flour = flowers so I presume someone with a sense of humour)

And instead of Ben and Jerrys ice cream they delivered chunky chips (both frozen food?)

UpturnedUmbrella · 22/12/2021 17:06

Although I must say sometimes it’s a fucking disaster- when there were a lot of food shortages in the summer it was every order for itself. Also we don’t necessarily choose the sub- it recommends what to give, but this becomes an absolute nightmare when there is literally nothing similar- although I do think some shoppers like taking the piss a bit Grin

littlefireseverywhere · 22/12/2021 17:24

Ordered gift tags for present labelling and got a reward chart instead!

JisForJellyfish · 22/12/2021 17:36

I wonder if the staff have a competition for most ridiculous subs at the end of the year!
I once got anti bac wipes instead of water wipes.

NannyGythaOgg · 22/12/2021 17:37

@PercyPigginton

A big tub of Quality Street on special offer for a regular sized tub for the same price. Erm…what the fuck is that about??? Two tubs I would have accepted Grin
I ordered a 650g tub and they sent me 2 x 240 boxes. I complained (Asda) via the site and they credited me for one box.

The tub was £3.50 and at the same price per weight the 2 small boxes should have been £2.58 (92p refund) they refunded me £1.75. It always worth the polite complaint

Holidayhumbug · 22/12/2021 17:42

We've had some corkers in the past! Although Asda used to be pretty generous in that if the sub cost more they'd only charge you price of what you've ordered. In recent years it's got annoying though abs having watched the online shoppers picking stuff from the supermarket shelves can see how it happens. It's very 'mumsnet' but we now only use Ocado for online orders because it's picked from big warehouses so subs are reasonably rare and food comes with decent use by dates. Worth paying a little extra to avoid having to rush to shops after food order comes all wrong

Lacedwithgrace · 22/12/2021 17:46

Condoms instead of a baby changing mat... Bit late for that!

My vegan friend got beef mince and pork sausages instead of quorn products

PlayItCool · 22/12/2021 17:50

I once received a tub of green and blacks ice cream in place of frozen spinach. I considered it an upgrade Smile

JingleBellez · 22/12/2021 18:01

nappies for whisky!

bizzey · 22/12/2021 18:03

I ordered 2 courgettes..and got a cucumber.
Tuna pasta bake ...I got chicken and bacon pasta bake .

JingleBellez · 22/12/2021 18:05

I'd rather have ice-cream than the spinach pp.

Imabitbusyatthemoment · 22/12/2021 18:06

Tropical fruit drink instead of coconut milk. Not great in a curry.

JingleBellez · 22/12/2021 18:08

@Lacedwithgrace

Condoms instead of a baby changing mat... Bit late for that!

My vegan friend got beef mince and pork sausages instead of quorn products

haha at the johnnies!
Iamanicepersonreally · 22/12/2021 18:09

Tesco substituted my cat food with dog food

Soubriquet · 22/12/2021 18:10

I’m a picker and I’m very careful with what subs I give.

Saying that, I do know someone who wasn’t so careful. Customer ordered a leg of lamb and got given a beef ready meal…

Soubriquet · 22/12/2021 18:12

Made worse by the fact the lamb was there but she looked at the wrong side of the aisle.

The customer was a member of staff who worked in the bakery and she was livid at the fuck up

gillybombilly · 22/12/2021 18:12

A bag of carrots substituted with a carrot cake - it was lovely though Smile

Molehillfromamountain · 22/12/2021 18:13

Ordered shampoo for brunettes and got brown hair dyeConfused

Namechangeforthis88 · 22/12/2021 18:14

This week, the joint of meat for 7 people Christmas Day (1.5 -1.8kg please) swapped out for 1 pork fillet. 450g. That's not going to feed 7.

Nidan2Sandan · 22/12/2021 18:19

Cakes for the kids, I think they were frosted fancies or something like that. Substituted for some seriously boozy Christmas cake.

Glentheredbeakbattleostrich · 22/12/2021 18:19

when dd was a baby got tena lady pads instead of nappies. In my sleep deprived state I actually cried as I'd just used the last nappy, hadn't slept in what felt like weeks and DH was away in our only car for the night for work.

Youngatheart00 · 22/12/2021 18:19

Some of these are hilarious!!!

The twix instead of tampons 🤣🤣

But it does remind me why I DON’T online grocery shop!! I just don’t trust it!!