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Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

What should I expect from my new nanny?

73 replies

Renwein · 10/02/2010 19:27

I'm new to employing a nanny and hoping for some feedback from people more experienced and nannies. I have two DS - DS1 4years and at school and DS2 nearly 8 months. I'm back at work four days a week on 22nd Feb and nanny has started this week with a two week settling in period before she is on her own.

Refs came back that she was reliable and honest but that she needed quite a lot of direction and management. She has 15 years experience and lives locally and I thought those things were enough to counterbalance her needing a bit more direction.

But now that she has started I am really worried about the amount of direction she seems to need. I think it doesn't help that I'm around as I find it difficult to sit and read the paper whilst someone else looks after my DC and I think that she isn't sure what she is supposed to be doing. But she is not at all proactive and quite happy to sit there and let me spoon feed DS2 or empty DS1's potty/wipe his bottom (don't ask why he is still using the potty and not wiping his own bottom - it's only at home...) whilst she does nothing. She has also asked questions like how many times a week I expect her to do laundry, whereas I would expect her to do laundry when there are enough dirty clothes. She has done one lot of laundry because I asked her to but she had to be reminded to put away the clothes the next day. DS2 isn't a great daytime sleeper and she also asked if she should hold off cooking for him until he was taking longer naps in the day. I've done the school pick up twice with her and she says she still isn't confident enough to do it on her own. I've told her several times I want to carry on breastfeeding in the mornings and evenings and she keeps asking me if I am going to give up so that it will be easier to give DS2 a bottle (he takes one but it takes a few minutes of persuasion). When DS2 was alone with her and I was upstairs, she left him in a separate room whilst she ate her lunch in the kitchen, rather than taking her lunch into the same room as him or bringing him into the kitchen with her (he is not crawling but he does roll around the floor a lot). She also seems to find it impossible to get out of the house on time. No matter how many times I tell her what time we need to leave to get to school on time, she is still putting on her shoes and coat when I'm standing at the door waiting for her. Yesterday she was sitting reading a book five minutes before we needed to go without having prepared a bottle for DS2 or the snack which I usually take for DS1 (which I had told her about several times).

What I've done so far is leave her on her own a lot more today so that she is forced to get meals and look after the DC more and that has been quite good and she has done a lot more. I had already written out DS2's routine for her in so far as he follows one and I've now also written out in detail what she needs to do when e.g. between 8 and 8.30 am you need to have made breakfast for DS2 and fed him, made sure DS1 has brushed his teeth, put on his jumper and shoes and been to the loo etc etc and written out exactly what laundry and cooking she needs to do. I gave her some positive feedback about her interaction with DS2 (you can tell I've been on lots of management courses ) and then gave her the extra instructions. When I asked her later if she was happy with them and whether they were clear, she was quite positive and said she was happy I'd set it out for her. I've got a meeting at school tomorrow which ends at pick up time but I think I'm going to ask her to come to school anyway because I need to know that she can make it there on her own on time.

I feel I have to give her a fair chance, not least because I recruited her about three months ago and she has waited around doing temp jobs until the start date. I feel I probably can make it work if I micro-manage her. But equally, we're paying the top end of what the agency told us was the market rate for our area, DH and I are both in public sector jobs and we are really maxing ourselves out to afford a nanny. I can't help feeling we should be gettting a bit more for our money.

I'll definitely give her a few weeks to try to settle in. The deal with the agency is that they find someone else free of charge if we let her go within four weeks. But any views on what we should be expecting by way of her performance and whether I'm doing the right things to try to bring her on?

Ta

OP posts:
Are your children’s vaccines up to date?
Blondeshavemorefun · 14/02/2010 13:53

you are not foolish, you took advice on refs+agencey

next time round you will be more viligant and know what to ask

its a shame it didnt work out,but you will find someone who will just fit right in, take control and you can go to work happily knowing your dc will be well cared for

i do wonder if the nanny put down perm jobs as temps, as she didnt stay there for long as then got asked to leave?

most of nannying is common sense and multi taskingand using your own innactive(sp) and after 15years if this lady hasnt grasped that, then there is no hope for her, and is better off working in a nursery where she has other adults to help her day to day

let us know what the agency+nanny says tomorrow

not sure where you are/not many citys have trams, but may be worth looking on nannyjob, netmums and gumtree for nannies

frakkinaround · 14/02/2010 15:42

Initiative, love. Innactive, as far as nannies are concerned, is generally not a positive word!

OP - chalk this up to a learning experience and better luck with your next nanny! And now you know that if you need advice MN is here to help, at all stages of the recruitment process. Feel free to come on here and weigh up the pros and cons of potential nannies, ask for help 'translating' what referees say and anything else that pops up.

Blondeshavemorefun · 14/02/2010 17:18

frakk, you obv used your Initiative as you knew what i meant

mn needs a spell check lol

HarrietTheSpy · 14/02/2010 17:23

Interesting theory blondes about putting down perm jobs as temps...

notabully · 14/02/2010 22:39

Had several nannies over the years - no one is perfect - sometimes had to tell them not to do stuff (like have your friends and their charges around too much) - once or twice they 'slept in' and I missed my train - but never had to tell them how to do their job from the point of view of basic childcare and household tasks relating to the kids and could always leave for work and totally forget about the kids 'till I got home. You have to have that confidence - get rid!

Blondeshavemorefun · 15/02/2010 09:43

do you agree with me then harriet? just seems very weird she hasnt had at least one long term job in 15years?

renwein - have you spoken to the agency?

Renwein · 15/02/2010 13:48

I'm in chavtastic Croydon, home of trams, Kate Moss and the Croydon facelift. Thought people would probably work it out as not many places in London with trams. But it is really not as bad as its reputation!

Got it over with this morning. Not too bad. There were tears and recriminations but I had my box of tissues at the ready. She asked what she had done wrong and was quite cross when I said about leaving the DC on their own. She said she didn't put them in danger and she had things to do which makes me doubly think I was right to let her go. There was a look of recognition on her face when I said we needed someone who could just get on with it so I expect she has heard that before.

Agency were really good on the phone and have sent me more CVs. Am going to interview two more agency people and a person whose CV I found on nannyjobs (though there are some grim looking people on there). Any top tips for interview? Will definitely now have a multi-tasking question along the lines of laundry basket is overflowing, nothing ready to go for the children's and DS2 in a grumpy mood and won't be put down - what do you do?

To be fair ex-nanny did have a couple of longer term jobs on her CV, including her last job which was 2 years, which is why I thought she was OK. But now I think the last people had already had their fingers burnt once and decided they just had to make the second nanny work one way or another.

Must go as am in half term chaos.

OP posts:
HarrietTheSpy · 15/02/2010 13:50

Totally agree with Blondes. I think you could be on to something there.

frakkinaround · 15/02/2010 13:51

There are grim people on NJ? You mean the ex-au pairs who want £400 a week for looking after 1 child 5 days a week? Or those who just try that little bit too hard?

Doesn't sound like she took it very well, but well done for doing it.

tiggergirl · 15/02/2010 14:29

renwein where about do you live. i have a nanny friend who is proactive and available now if you should need to change nannies and has brilliant background.

should you want to meet her
email [email protected]
and i can give you her details even if you just meet her .

starberries · 15/02/2010 14:38

Ren I also live in Croydon! I have 6 years of experience with babies and toddlers, First Aid, CRB, etc. and am looking for something to start soon.

If you want to e-mail me please do so and we can chat more!

[email protected]

nannynick · 15/02/2010 14:50

I hope the agency has done more than just send you a few CVs. Such as actually talking to potential nannies about your job, finding out from those nannies if it is the sort of job that would suit them... then calling you and telling you about these fantastic nannies they have, pre-selling them (as it were) so you are then keen to meet them.

Interview with your children present. This enables you and them to size up the nanny, see if they like each other. I don't feel that you should be interviewing very many nannies - a couple at most so you have 2 to compare. Both the nannies should already have passed through the agencies intensive questioning, have had their references checked extensively by the agency, plus the agency should have a good idea of what type of position the nanny is interested in and what would suit them. Thus the interview is I feel more about how the nanny gets on with the children and with you. Also tests out some basic things like can they find the house, can they arrive on time.

Quiz them about the local area, do they know places that would be of interest to your children?

tiggergirl - can't you read? Renwein said she's in chavtastic Croydon.

Blondeshavemorefun · 16/02/2010 09:38

croydon has trams? blonde never knew this

well done ren for doing the deed, it needed to be done and lets hope that the agency can send you some decent cv's/nannies this time

Shelley33 · 16/02/2010 15:27

Well done for biting the bullet and letting her go. Fingers crossed that you get a decent nanny next, whose worth her salt!

Have agency said whether they will take her back on their books? Would be surprised if they have.

tiggergirl · 16/02/2010 17:44

there nothing wrong with croydon nannynick that where my friend lives and i live in luton which is hell of lot worse then croydon i only live there as cheap but i travel to london to work . it not the area it the families and children that matter.

drinkyourmilk · 16/02/2010 18:16

tiggergirl - nick was quoting ren, not making judgements on croydon himself.

Renwein · 16/02/2010 20:11

Croydon comments firmly tongue in cheek. I find it a good place to live. The agency have pre-interviewed everyone and done the CVs but tbh, don't find it makes much difference. In the last lot of interviews there was someone who had several jobs listed as sole charge on the CV but when you asked her about them they turned out to be au pair jobs. She was quite open about it and I got the impression it was the agency who had beefed up the CV. I hope they take ex-nanny off their books, though. Part of the reason I went for her last time was that the agency were telling me they thought she would be really good for me. That was a different person from the one I'm dealing with now.

Thanks v much for various offers of nanny introductions. I have been looking at DS1's old nursery for DS2 and a childminder for DS1 as a kind of plan B and they both looked so happy at the nursery and childminder when I took them there that it has now become plan A. I am not quite sure how we are going to manage the logistics of getting the DC to and from two different locations but will just have to be strict about leaving on time and work in evenings at home if necessary. It does save us loads of money and means we will not be completely skint. It is partly because of feeling a bit bruised by the nanny experience I have had so far but I don't think all nannies are like that, thanks to you mumsnetters.

OP posts:
teachermom · 17/02/2010 12:52

Hope the talk went well with the agency and nanny.

We were deserate for a nanny a year ago as my sister (who had agreed to do it a year in advance) was unable to sort out her University start date and funding issues. Which gave us 5 weeks to advertise, interview, choose and then settle a nanny as my wor start date had been confirmed for over a month and I would have lost maternity pay if it was delayed. Anyway, we chose someone who seemed eager, had tons of experience and her references sounded identical to yours. alarm bells rang during settling period but I put it down to me not wanting to leave DD as she was only 11 months. Turns out I should have listened to those alarm bells and cancelled it. Although not any huge issues, there have been so many problems that it has been like a drip effect wearing me down. Renegotiations on salary, finding out she's been ignoring instructions on diet (my friend saw her at a group giving her sugar drinks and bread she is allergic to), and has been leaving her to cry to sleep which has had a real impact when we did night weaning. Not to mention she shrunk loads of clothes and repeatedly goes up the hish st shopping with her daughter and dragging DD with them.

I wish we had taken longer and found someone else. As it is we are now desperately searching for a nursery or childminder place as we are so unhappy. Do I guess I say go with your gut.

Fingers crossed for you!

tiggergirl · 17/02/2010 14:18

where do you live teacher mom as know someone who you really would be happy with .

NannyNorthLlondon · 17/02/2010 17:41

Off topic.Tiggergirl, no offense but you seem to know very well to many nannies that can be perfect.In every topic I see poppin something like "where do you live ,I know someone" and its really annoying!
I understand you are trying to help but then keep an eye on MUMS WANTING CHILDCARE thread and stop advertising for free

tiggergirl · 18/02/2010 10:17

sorry to sound like a bitch everyone else but nannynorthlondon but what i write or do is none of your dame business especially when somone two face like you did it your self a few months ago so get of your high horse. sorry everyone else

NannyNorthLlondon · 18/02/2010 14:45

tiggergirl you are right, is not my business what you write but is distracting and is off topic!
Plus dont say that I have 2 faces because I actually had a thread on saying that I find it hard to find a job, not posting in each thread giving my email

Blondeshavemorefun · 18/02/2010 17:41

ren, how is your hunt for cm going?

are you def not going down the nanny route?

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