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Tax free childcare payment not cleared

29 replies

TFCquestion · 03/01/2023 07:44

Hi all,

I transferred over my payment via BACS from my bank account to the TFC account first thing on Sunday morning. The website says

<<The quickest way to do this is by paying from your bank account
Set up a standing order or make a one off deposit from your bank account. This should usually show as cleared funds in your childcare account within 2 hours but can sometimes take up to 24 hours.>>

However it's been 48hrs! I'm assuming this is because of the bank holiday/weekend... Has it worked for anyone else? I'm stressing that my money has gone walkies - I've double checked and the account details/reference number are all correct.

Thanks in advance!

OP posts:
Are your children’s vaccines up to date?
Fran919 · 05/01/2023 09:21

@TFCquestion Yes thank you, I tried again last night and it allowed me in and made the payment! Thank you!

YukoandHiro · 05/01/2023 09:22

I am sadly not using it because this happened so often our provider got pissed off (understandably).

Amt85 · 07/01/2023 14:58

Has everyone who was having problems now had their payment clear? Mine still hasnt cleared, the bank will only discuss Monday-Friday 9-5 (when im working) and the tax free cc number is blocked up.

JustCakeInDrag · 07/01/2023 15:25

Mine had cleared by late Tuesday night - it might have been sooner but I couldn’t get into my account to check.

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