Childminder breaking rules?

[Weareboatsremember]

This isn't the first time my childminder has done similar, so I'm looking for either confirmation that she shouldn't have done it, or to be told that I shouldn't be bothered by it!
Yesterday the childminder had to pick her own child up from school at 10am as they'd had an accident and needed to be taken to hospital. My child is in preschool, and needed to be picked up at 11.45am. Cm made no attempt to contact me, and instead arranged for her mother to pick up my child and one other mindee. (The fact that the mother is not on the school's permitted pick up list is a different complaint!)!The cm's mother took my child back to the cm house and took care of her until 2.45 when the cm returned from the hospital with her own child.
First I heard of this was at pickup at 5.30pm.
Cm and her mom used to be co-minders, but haven't been for over a year and a half. My dc is 3. I've never signed to say that the cm can leave my child with her mom, nor that my child can be driven around in the Mom's car, which is what happened yesterday.
While I appreciate that the cm priority was her own child and taking them to hospital (not life threatening, I'm not heartless!), am I unreasonable to think she should have at least sent me a text to say what was happening and give us the option to collect my dc from nursery ourselves? Has she broken regulations?

I can't believe so many posters would be "absolutely fine" about this!

I seriously would be ok with the cm sude of it. Something similar happened when my boys went to a cm.
I wouldn't be happy with the schiol though.

She should have made you aware of her emergency procedures and she should have let you know when she implemented them. Apart from this, what she did was fine.

The other time wasn't an emergency and should have been pre-arranged with you and the status of her mother's first aid, registration, etc discussed.

I have my next door neighbour as one of my emergency carers. No DBS check or anything, but thoroughly responsible for an emergency. I've never used her.

The clause for energies is unlikely to be in the contract, it's usually a policy of its own that the CM will give you before starting. In most contacts, there's a clause to say you agree with the CM's policies and procedures.

I know when I wasn't CMing this was the case. I have a file of policies and procedures and would give a copy to the parents before exchanging contracts. The likelihood that they've read them, probably zero. I've had numberous parents asking me XYZ when it's all clearly explained in my policies which they clearly haven't read.

Emergencies**

My minder uses her assistant heavily. I am 100% fine with this because it was made clear from the outset, and my kids are safe with the assistant (he had a small medical file in the glove box with a copy of my sign consent for either of them to agree to medical care, for example). When the routine is changed I get a text ( if the options are assistant vs do it myself, I'm not going to leave work!). It sounds like either your minders procedures aren't up to scratch,or they are nut you don't know it. Find out. If you aren't happy, look about for a new one.

If the cm really hadnt even tried to call me, Id be a bit surprised but my first assumption would have been simply she hadnt got through.

I would have been furious with the school though, unless they could show they had on record that Childminder allows the following people to collect on her behalf in emergencies.

In my experience it is entirely possible that emergency procedures were discussed at contract signing but as with many other things they are not remembered. I have written policies to refer back to but its not a requirement.

Perfectly acceptable to use a responsible, non-registered person in an emergency. I've had to do it myself when my own child had a severe allergic reaction and had to be rushed to hospital.

Just have a chat with her and tell her you'd prefer to be informed and given the choice.

The bigger fault really is with the preschool, though, so you definitely need to speak to them and, if you decided to take it further, they're the ones that Ofsted would investigate in this instance because, at the time, your child was in the care of the preschool and not the childminder. They chose to release your child to an unauthorised person.