Bit of background:
Nanny 'A' has been with this family full time for 3-4 years. She started when 1st child was about 6 months old, baby 2 arrived within 18months then a year later baby 3 arrived. So fairly full on role for a young girl who took on her first nanny job caring for 1 child but soon had sole charge of 3 children under 4 (now 1, 2 & 4). I live near the family (know them to exchange pleasantries but nothing more) but nanny + charges regularly attend the same groups/park as me.
We've spoken many times & she's very nice BUT she really doesn't seem to be interested in, or even like the children
. It's always takes someone else telling her one of her charges needs changing/nose wiping/is crying etc (so not great but not enough to get involved in someone else's business over) but in the last 6 months since she's had all 3 children in her care there has been a noticeable decline in her attitude & demeanour towards the children to the point where I & 2 other mums ended up discussing her today (after witnessing her being heavy handed almost to the point of being rough with 1 of them) and I'm clearly not the only one who has noticed that she seems constantly cross with them & disinterested to the point of almost ignoring their needs
. I suspect she's over her head & isn't coping with the hours/number of children but don't know her well enough to do or say anything meaningful and actually, she's probably in the wrong profession!!!
As a parent I'd want to know if this was my children and as a child-care professional (cm) I also feel I have some sort of duty to act upon what I've seen but given I barely know the family, I'm not sure how they'd react to virtual stranger knocking on their door saying what a crap nanny they've got!! WWYD?