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Not heard from new nanny!

60 replies

Gangle · 13/11/2010 21:02

We recently hired a new nanny to look after DSs, 2.8 and 8 months when I go back to work in December. We've been out of the country for the last few months, due back at the end of the month, and so used an agency to help find a good candidate, mainly because we are looking for a French speaker and we didn't have much success with ads on Gumtree etc and being out of the country made it harder to meet people. The agency found someone who seemed great so we spoke on the phone several times, Skyped, had a close friend meet her in London and after much thought decided to offer her the position so that we had someone lined up rather than leave it until we arrive back in the UK as that would give only 2 weeks before I go back to work. It now seems that neither us or the agency have heard from her for the last 10 days. We've emailed and phoned/left messages but no response and her mobile no longer seems to be working. Of course, she could just be on holiday but it just seems strange for her to completely drop off the radar! If we don't hear soon, i.e. by next week, then I'm thinking that I really need to look for someone else asap but what if she then resurfaces? We also paid the agency a HUGE fee for this candidate which had to be paid within 7 days of her accepting the job despite me telling the agency that I was concerned that something like this may happen. They will replace her but still! Am I panicking unnecessarily??

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StarExpat · 13/11/2010 21:05

Oh goodness. I hope she's ok!

Gangle · 13/11/2010 21:06

StarExpat, I was thinking more along the lines that she'd gotten a better job offer and didn't want to tell me or the agency!

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autodidact · 13/11/2010 21:08

Oh dear- stressathon central. Doesn't sound too promising. I'd leave it up to the agency to sort it- surely this is what you're paying them for? Hope the nanny reappears or the agency comes up trumps for you with a replacement.

StarExpat · 13/11/2010 21:10

That would be awful as well! I'm just an instinctive worrier

I do hope what you're thinking is the case over other possibilities. But perhaps she's just on holiday :)

Gangle · 13/11/2010 21:12

Oh crap, do you think autodidact?? Even if she's not on-line that much, you think she'd check her emails at least once a week, especially as she is starting a new job on 1st Dec as it's likely we'll be in touch with more details. And not really an explanation for the phone! How long do you think I should give her? I thinking if no news by the end of Monday then we should start looking at other candidates?

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Gangle · 13/11/2010 21:14

Mmm, hadn't occurred to me that something might have happened to her! Quite unlikely I would think, and for her phone not to work as well! More likely she has been offered a better position. If so it's really going to shake my faith in people! I would have thought she could at least have told us.

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phipps · 13/11/2010 21:16

I would assume she doesn't want you job and tell the agency to send you some more candidates.

Stardown · 13/11/2010 21:18

I would also assume she doesn't want the job. Sorry! I think she's probably thinking along the lines that she hasn't met you / doesn't know you really so she feels like it's not a big deal for her to drop you in it as there's no personal relationship yet, iyswim.

Gangle · 13/11/2010 21:22

But she knew that we were paying a huge fee to hire her and we offered the job and she accepted and was apparently very excited about starting work for us. Does that count for nothing? We had a number of phone calls, emails, interview with a friend etc so there is some personal relationship there. If if is the case though then it looks like we'e had a narrow escape - I wouldn't want someone like that to look after my kids!

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Gangle · 13/11/2010 21:23

Have emailed the agency to ask them to send me some more candidates. Will be super paranoid now!!

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StarExpat · 13/11/2010 21:27

Let us know on this thread if you or agency hear from her. Sorry Blush I really do worry about people in situations like this.
If she is just avoiding you, then shame on her! And no, She's not the nanny you thought she was.
Does the agency know where she currently works and can check on her there?
The worst case scenario always goes through my mind! Imagine if something has happened and no one has followed up!

Gangle · 13/11/2010 21:34

I will do StarExpat. Is worrying and very surprising as I think that I am usually a good judge of character.

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StarExpat · 13/11/2010 21:39

Oh goodness that makes it even more of a worry!!

I think someone from the nanny agency should do something else to contact her (go to her home or ring current employer to see if they have seen her recently)... Something. Just to be sure she's taking the piss and not something awful :(

MoonUnitAlpha · 13/11/2010 22:38

Maybe she's just gone on holiday before starting her new job?

ChippingIn · 13/11/2010 22:50

She may have gone somewhere quite remote for a big trip before starting her new job - there's still two weeks (at least) before she starts.

There's no harm in starting to look, just in case - but you can't go giving her job to someone else unless she doesn't turn up/phone when you agreed she would.

You don't employ her yet - she's not obliged to be contactable during this time.

frakkinup · 14/11/2010 05:33

I agree she might have gone on holiday and not taken her phone. I switch my english phone off when abroad.

Surely the agency have some form of emergency contact for her? I've been asked for next of kin details before. Or like others have said a previous employer? A nanny that knows her?

happychappy · 14/11/2010 08:24

I think I saw your ad on Guntree. I wanted to apply but I'm an Italian speaker not French.

I hope all goes well

HarrietTheSpook · 14/11/2010 09:04

I don't think ten days is actually that long. She is probably just on holiday. Lots of people don't appreciate getting roaming charges on their mobile if they're out of the UK for one thing, and also if YOU are abroad too she probably figures there's not much that can happen in terms of 'getting ready' for her job - or couldn't wait -until she gets back.

I can understand why you're feeling nervous, not having met her 'in person' but try not to panic.

HarrietTheSpook · 14/11/2010 09:05

Has the agency actually said to you that they think something might be wrong? Or are they pretty relaxed about it?

RumourOfAHurricane · 14/11/2010 09:11

This reply has been deleted

Message withdrawn

Hardandsleazy · 14/11/2010 12:26

Am with harriet- employed my current nanny when she was out of country and her phone was off/didn't check email often. Tbh if she is due to start end of month or early november this seems Like a logical time to go away. Hope it all gets sorted

euracantha · 14/11/2010 12:34

I take it that the agency you got your nanny from have the nannys address ,Considering what parents pay these agencies you should ask them to write to her home address,I take it they wont give you it? telling her that if you havent heard from her within a certain time period you will remove the job offer,If she is on holiday this gives her another week or so to get back to you.If it was me I would ask the agency for other applicants now just in case you dont hear from her.I do hope she`s alright though.

Gangle · 14/11/2010 14:57

Thanks all. I hope she is just on holiday but it seems strange that her phone isn't working. Will give her another week and just hope she gets in touch but will ask the agency to start sending through other CVs just in case. I do have contact details of a former employer who I could ask but don't want to do so just yet as seems a bit early. Think the agency has written to her home address. From what I can tell the agency are also starting to get a bit worried!

Shineoncrazy, I don't think interviewing someone over the phone makes me a bad judge of character??? We didn't have many choices anyway as we're out of the country and I didn't want to arrive back and due be back at work in 2 weeks with noone lined up. She will of course have a probationary period and the agency would replace her if either side not happy.

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Blondeshavemorefun · 14/11/2010 15:53

does seem a bit strange you havnt heard from her and tbh does sound as if she doesnt want the job

im very surprised the agency havnt chased her up, then again they have their money

yes she could be on holiday, and when im away i dont check email or return calls as gets stung by roaming

i would also be very wary of employing someone you havnt met, tho obviously you have been out of the country so harder to meet

i would start the ball rolling again by looking, you havnt got anything to lose by doing so

nannynick · 14/11/2010 16:13

"had a close friend meet her in London"

So a close friend of Gangle has met the nanny in person and reported back to Gangle about how that meeting went, what was discussed etc.

However as a nanny I don't think I would commit to a job without meeting the family and children. So maybe nanny is having second thoughts about it... but if that was the case they would reply to e-mail surely.

Sounds more likely they have gone away, perhaps abroad.