well, professionals do think it is their right to have a feel, as it is one of the ways to assess dilation, effacement, presentation and descent of the baby etc, so it is a useful tool
there are other methods of assessing progress, and VEs are subjective, but they are useful
in labour unless there are indications otherwise, i would expect a VE every 4 hours,
12 from 8 different people - well, if she was being assessed by a trainee and a mentor, and then a doctor, then a shift change and different midwives, and then different doc, you can see how it stacks up, especially if things are not straightforward
if it was painful, then more care should have been taken, but it can be hard when a woman is labouring to wait for a big enough pause, and it can be hard to assess, say if she has a posterior cervix
did the lady feel they were unecessary interventions?
i would suggest making an appointment for her to go through her notes, to find out why so many VEs