Apparently the handle can fail - it doesn't specify exactly what the problem is. It was a Best Buy before.
Britax are aware of it, & there is now a modified version on sale, BUT they refused to tell Which how many of the old ones are still out there or still on sale unless Which sign a non-disclosure agreement "which we are not prepared to do" - quite right, Which (
at Britax)
Which say if you have one, return it to the retailer for a replacement (one with the modified handle!) or a refund
Britax phone is 01264 386020, email is [email protected]
if you have one & you have experienced the problem please email Which [email protected]