my 5 year old son received a bad head injury in school. When I got a call to collect him, the teacher who claimed to be witness to me in the school reception area that my son is "...not exactly the sharpest tool in the box...". this was while I was cleaning the blood stains from my crying child and tending to the cold compress to allow the bleeding to stop. To this day, i have not received a written report of the accident from the school, nor have i resolved the pain and anger inside me regaerding the comment made in the presence of a member of the office staff. What, if anything, can be done?