Maybe it's an indication of how bad things were and how ripe for change that Francis is seen as such a breath of fresh air?
Iirc, his name was thrown about as a contender at the time Benedict was elected, so there has been some sort of a shift in the hierarchy for some time.
I find myself agreeing with Pan here, and HoneyandRum and Kobacat. What I find especially encouraging is the survey of Catholic opinion on various matters pertaining to family life, and also the rebuke to those who concentrate on matters of sexual morality to the exclusion of pretty much all other areas that came at the start of his papacy. Kobacat's comment 'the people he's singled out for rebuke are the ones who want to declare others unworthy who strip the joy from the process and try to act as moral arbiters (see Evangelii Gaudium)' is really pertinent here.
Here is Francis' take on certain kinds of Catholic:
(from Evangelii Gaudium)
'...the self-absorbed promethean neopelagianism of those who ultimately trust only in their own powers and feel superior to others because they observe certain rules or remain intransigently faithful to a particular Catholic style from the past. A supposed soundness of doctrine or discipline leads instead to a narcissistic and authoritarian elitism, whereby instead of evangelizing, one analyzes and classifies others, and instead of opening the door to grace, one exhausts his or her energies in inspecting and verifying. In neither case is one really concerned about Jesus Christ or others. These are manifestations of an anthropocentric immanentism. It is impossible to think that a genuine evangelizing thrust could emerge from these adulterated forms of Christianity.
- This insidious worldliness is evident in a number of attitudes which appear opposed, yet all have the same pretence of “taking over the space of the Church”. In some people we see an ostentatious preoccupation for the liturgy, for doctrine and for the Church’s prestige, but without any concern that the Gospel have a real impact on God’s faithful people and the concrete needs of the present time.'
I think that constitutes a criticism of the tendency to groupthink and even before that, to form groups, whose aims end up pushing aside 'Jesus Christ and others'. It is also a criticism of groupthink in the church as a whole, overidentification with the group and allowing the institution to develop its own dynamic that runs roughshod over those it was intended to serve.