Knock on door from woman wanting her catalogue back. Tbh I pick up everything that comes through the door and stick it on the desk where dh then recycles the junk (which makes up a decent proportion of it.
So I say to her "sorry, dh has probably binned it." at which point she gets quite agressive and says "I have to pay for those! You can't do that!" To which I replied "well, if you don't want it binning don't put it through my door." She wasn't happy.