I rarely brave these places anymore, too many lazy arsed parents not watching their children, but today I did. Cue child crying for ten minutes before I found her mother, sat texting not watching her two-three year old, then another little girl who was no more than two was terrorising other children. She scratched my friend's child's face which bled in three places and then rammed babies/toddlers with a ride on car, hard. One of these babies was my 15 month old.
I found a member of staff and complained, my friend took the child by the arm and told her off. Now I think she should have either found her parents or a member of staff. Retrospective telling off of someone else's child is not on and can get you punched! what would you have done?