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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to be annoyed that my cleaner has been using my PC without asking?

124 replies

LaDiDaDi · 01/02/2010 16:32

Today I came home and, after looking on mumsnet, went to go on facebook. I noticed that the email address on the log in page is my cleaner's. She must have been on my PC on facebook when she was here cleaning.

Now usually I really like my cleaner, I give her 20 pounds a week for around 2 hours work, she is friendly and if I'm in then we have a chat. When I had ds recently she brought him a lovely gift and if I ask her to do some more hours, paid for obv., then she tries to fit them in. BUT, I'm a bit annoyed about this, I don't think that she should have been on my PC without permission.

AIBU? If not should I say something or just make sure that my PC log in is passworded and not mention it?

OP posts:
AitchTwoOhOneOh · 01/02/2010 19:54

and you can prove this how? what a bunch of horrors you all are. sure, it's not on to use someone's stuff without asking but can't the cleaner take a break in the two hours? it's tiring work.

Earlybird · 01/02/2010 19:57

Of course she can take a break - and use her own phone, or read her own book, etc. - as long as she finishes the agreed tasks.

Using another person's computer without permission makes her untrustworthy.

AitchTwoOhOneOh · 01/02/2010 19:59

in what way? it might make her inconsiderate or even not particularly well-mannered, but i fail to see how it makes her untrustworthy.

scottishmummy · 01/02/2010 19:59

get shot of her.pronto,taking the piss.id sack her

LaDiDaDi · 01/02/2010 20:06

Thanks everyone, it's the loss of trust that's annoyed me the most. I was logged on to the PC when I went ou, I always keep a few internet windows open eg bbc, here, email account. I thought that it was odd when I first came back on as all windows were closed but I assumed that she had just knocked the keyboard/prssed a button when cleaning the desk but when I went to log into facebook I noticed her email address in the login page.

I does make me wonder what else she has been up to . She cleans for my friend too, not sure if I should say something about this to my friend?

House is lovely and clean as usual btw, wouldn't have been bothered if she'd finished early and gone home to use her own PC so long as everything was done.

OP posts:
Mutt · 01/02/2010 20:08

This reply has been deleted

Message withdrawn at poster's request.

dilemma456 · 01/02/2010 20:09

Message withdrawn

Earlybird · 01/02/2010 20:10

Most people have private or confidential correspondence/information on their computers. Private information should be safe in your own home.

Also, what if OP had been working on a draft document, spread sheet, etc that was compromised by having the computer unexpectedly used by another person?

It is not the cleaner's computer, and she did not ask for permission to use it. Dreadful judgement.

thesteelfairy · 01/02/2010 20:13

Just don't think its that serious, in the grand scheme of things.

"And if you can't work for a whole two hours without having to have a Facebook break you have no business being employed."

I wonder how many employed mothers on here go for two hours without a MN break? .

scottishmummy · 01/02/2010 20:13

i pay my cleaner good money to be stripped of her dignity as a human being.and she comes back twice a week for the privilege

Eurostar · 01/02/2010 20:18

AitchTwoOhOneOh - "can't the cleaner take a break in 2 hours"?

Umm...no actually...if someone can't work 2 hours without a break that's pretty weak. I've done loads of cleaning work, 3 hours was standard for a domestic job. If I wanted a break and a cuppa I'd stay 10 mins longer. Have also done lots of call centre work and you would certainly be frowned upon if you took a break in a 2 hour stint. That's the way of the world these days.

hellymelly · 01/02/2010 20:23

I would be very unhappy if this happened to me.I had a cleaner years ago and came home unexpectedly to find her chatting on the 'phone,she lived downstairs so no reason to use my phone other than to save money,and my bill that quarter was unusually large...I was really bothered by it as she had seemed so nice and straightforward,but using other people's stuff without asking,when you are trusted to be alone in their home,is really bad manners.

elliott · 01/02/2010 20:29

Its clearly clearly unreasonable. Would you go on a friend's or colleague's computer without permission? I don't think so. Would you expect your babysitter to browse on your computer without permission? No.
I think you should have a direct conversation about her with it. And ask her if she has ever done it before. Then you will be able to make a judgement about whether this is a one off foolish error or something that you just can't live with.

BreevandercampLGJ · 01/02/2010 20:29

I shall watch this thread with interest. Years ago I had a cleaner stealing from me she took money and worst of all she took my new unused Clarins makeup, I called her on it and then fired her.

I had spoken to someone else she had been stealing from(the local hairdresser) and when I presented her with the information, her reply was, I didn't know you still got your hair done there.

A certain individual on here( you know who you are ) turned it into a huge argument about the rights of the down trodden cleaners of this world.

AitchTwoOhOneOh · 01/02/2010 20:31

this is a woman with whom the OP has a good relationship, she buys presents for her son and makes the effort to do extra hours when required. clearly the employer/employee lines have been blurred. and before we get all uppity at the poor cleaner debate, i was responding to the outrageous suggestion that she shouldn't be paid for her shift.

i wouldn't mind if my cleaner, with whom i have a good relationship and who buys presents for my kids and who does extra hours when i ask looked on FB. i would prefer she asked, and i'd be inclined to think that she would, but if she didn't i'd just password my computer and get on with my life. oh, and i get her a cuppa when she's an hour in.

the fact that you are all leaping to the conclusion that she is untrustworthy... it's extraordinary. you're making a mental leap from five mins on fb to all sorts. i assume that you're the types of people who would root around their friends' private emails and accounts given half a chance, because you're definitely interpreting this behaviour from that perspective.

AitchTwoOhOneOh · 01/02/2010 20:34

oh and lolol at call centre work being in any sense equivalent to physical work like cleaning.

re bree's 'you know who you are'. she's not referring to me.

thesteelfairy · 01/02/2010 20:39

Exactly what Aitch said.

Especially "with whom i have a good relationship and who buys presents for my kids and who does extra hours when i ask looked on FB. i would prefer she asked, and i'd be inclined to think that she would, but if she didn't i'd just password my computer and get on with my life. oh, and i get her a cuppa when she's an hour in."

AnyFucker · 01/02/2010 20:40

I agree with aitch

how do you know she didn't quicly log on to FB after 2 hours of cleaning

she may have had an appointment/meeting with a friend etc and needed to check times or details quickly bfore she set off

it's hardly the crime of the century, a bit presumptuous yes, but not a sackable offence

if I were the OP, I would say please don't use my PC because of X, Y, Z financial/personal stuff and not give it another thought

how many threads are there on here about what a nightmare it is to find a good cleaner ??? You are happy with her in other ways, yes ?

Lonicera · 01/02/2010 20:41

I'd resent it as an invasion of my privacy.

TheElephant · 01/02/2010 20:42

no way
she is thre to clean

thesteelfairy · 01/02/2010 20:44

And for those calling for her to be sacked are you for real?

Here is how the conversation might go. "I know you are totally flexible and always do extra hours when I ask, I know we get on well and we enjoy a good chat and thanks for the lovely gift you bought when I had ds but you went on my pc without permission so here are your cards, now do one!"

Never skived off at work for a few minutes ladies?

scottishmummy · 01/02/2010 20:45

good relationships are fluid.using pc breached the goodwill. i imagine the good relationship was on premise of she seems ok,cleans well,and doesn't gratuitously use my pc

well,for LaDiDaDi it has caused consternation and jeopardised and changed their relationship

Hulababy · 01/02/2010 20:50

It doesn't matter how long she went without a break.
It doesn't matter if she had completed her work or not.
It doesn't matter if she is friendly with the OP.

You just do not go on to a private personal computer of someone else's and log on and use it, without asking first.

It is overstepping the mark and out of order.

And IMO you should be able to work for 2 hours, even cleaning, without needed a proper break - when employed to do so.

I have done cleaning. I did summer school cleaning which is very hard going at times, definitely much heavier harder going work than house cleanin. But I was expected to do more than 2 hours without a break.

However, as I said before, IMO it is largely irrelevant if she needed a break or not. They break should not be spent on someone's home computer without permission.

OP - I would set a passwod initially. then decide if you feel she has over stepped the mark. I think you should speak to her about it regardles of what you decide though.

Eurostar · 01/02/2010 20:51

AitchTwoOhOneOh "oh and lolol at call centre work being in any sense equivalent to physical work like cleaning. "

umm...actually, I found cleaning much easier than call centre work where you are constantly monitored and called to account if you do not hit a myriad of targets and have to get permission to go to the toilet outside of set break times...cleaning you get physically tired which is fine but not mentally like in an often daylight free call centre. Cleaning other people's stuff is easy, not like your own where you get distracted by thinking things like..must pay that bill..must fix that broken cupboard door or whatever..

Anyway, sorry to take topic off subject.

Sadly, we all need to be really aware that it takes seconds to install invisible key loggers/ monitoring software onto computers and you should always have your computer protected against that. Not casting aspersions on this cleaner just people need to be careful in general.

Hulababy · 01/02/2010 20:52

Never skived off at work for a few minutes ladies?

This is not about her "skiving off" or having a break.

It is about her going onto a personal computer, which is likely to contain sensitive information, without permission.

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