To think that banks shouldn't have FECKING COMPUTERS MAKING ALL THE BLOODY DECISIONS?????

[heQet]

My son has been awarded a significant amount of money for a birth injury. I am to be a trustee, along with my solicitor. Today we went to the bank to open the trust account. It has been declined due to a low credit rating (mine!)

I said, what on earth has the fact that I ran a business several years ago that went under and bankrupted me got to do with the fact that I want you to hold a very great deal of money for my son.

I am not asking for credit! I don't want a loan or an overdraft. I want to GIVE YOU MONEY TO HOLD ONTO and have it invested.

But apparently, the computer system has spoken and there is not a single human being who has the authority to override it and say actually, under these circumstances, the credit rating doesn't actually matter, we will accept the money and hold it for you.

It makes NO FUCKING SENSE!!!

I swear my head is going to explode. If there is any banker on here who can explain it to me - by way of an actual, logical, sensible reason and not "the computer won't let us", I shall actually give to you personally the whole fecking fund.

I want and need to be one of the trustees. ffs, the other one is a SOLICITOR!!! All cheques must be signed by both of us. What do they think I am going to do? Steal? steal from my son??? Just because I lost my business I am an untrustworthy person? I don't even want any of THEIR money, just a place to store my SON'S!!!

AARRRGGGGHHHHHH

fucking banks fucking bonuses

yanbu .

Oh, it was HSBC btw.

can you try another bank?

have you always banked with the HSBC?

maybe you could try LloydsTSB instead .

very odd
I've always thought you had a shifty look about the eyes mind...

No, I don't bank with HSBC. We chose them because on paper they had the best deal for a trustee bank account.

I wouldn't go with lloyds if they paid me. (long story but basically they screwed me over)

Am waiting for my solicitor to phone me so I can talk about what we do now.

I am so pissed off. I just don't understand their reasoning tbh.

pack it in, you

sorry, you sound stressed, jokes probably not appropriate

not at all, jokes always welcome. If you don't laugh, you cry!

YANBU

How awful for you. Sorry to generalize, but banks are knobs. End of.

oh well tbh you're best not using HSBC anyhow - bunch of tossers

what a load of fucking tosh.

Can the solicitor advise who their practice bank with?

What about a Post office account?

"I AM TRYING TO BE A CUSTOMER". FFS I am for you

I work for a bank and sympathise with your situation. Are you an undischarged bankrupt as this can make a difference. A building society may be more amenable and Co-op ,Barclays & NatWest banks should be able to assist but the type of account may not offer a very good interest rate. I would have thought that the solicitor may be able to advise further as this situation must have occured before.

Any time my DH asks for credit at our bank he is refused despite having credit elsewhere. He pays everything on time and cant understand it.

The lady we spoke to couldnt understand it either (given what he earns and the fact he was asking for a fairly small amount) and so referred it "upstairs" who gave him his loan - so the decision must be able to be overturned if they want to do it.

Dont know which bank you are with but maybe try another one.

P.S the same bank refused my brother (who has a terrible history) a savings account when he came into some money. They also overturned the computers decision for him.

No Mallen I was discharged in 2007. My solicitor says she will take care of it, but it is just bloody annoying!

All I need is an account in the name of the trust for them to put the money into. It wouldn't need a good interest rate because it wouldn't live there. The vast majority of it will just go straight out to be invested by an asset management company (I think they are called) with a few thousand left in as a sort of float really.

The judge felt I was an acceptable trustee, so why the fecking bank feels I am not worthy to associate with them I don't know.

sb - stinks doesn't it? I wonder if I won the euro lottery and went in waving a cheque for 100 million, they'd tell me to piss off cos I have a low credit score. But you know, I bet they would. Because the computer would tell them to.

I wish I could hack into their system and reprogramme their computers to tell them all to go outside, strip naked and do the conga with roses up their arses.

I bet they'd do it.

"strip naked and do the conga with roses up their arses"

There are banks out there who will deal with discharged bankrupts. A friend of mine has just got a mortgage!

I cant remember which bank it was but can ask her next time I see her if it will help.

I used to be a bank manager (thankfully not any more!). I don't get why you need a credit account in the first place. Does not seem to be suitable unless you need to write out cheques yourself or something?

We used to offer savings accounts for these purposes which meant no credit score was needed. But sadly my bank doesn't exist anymore

That said all banks are bastards but not necessarily all staff.

Oh, and I can explain why someone can't get credit despite having paid everything on time and in full... perversly if you don't make applications for credit often and pay things off in full there is less on your credit file to base a decision on. Another thing that can happen is that the company you apply to uses Equifax for their credit referencing... but all the credit you use is with companies who use Experian for credit referencing so Equifax don't have any info on you.

Martin Lewis explains this all much better than me at www.moneysavingexpert.com

Thanks. That would be kind of you.

I just don't understand their logic.

I do not want an account.
I don't want any credit - no overdraft, no loan, no nothing.

I just want them to open an account which they can put a very large sum of money into, which can then mostly be transferred for investment. What exactly is their risk?

Withdrawals would require 2 signatures. The co-trustee is a solicitor. I am the MOTHER of the person the trust is for so am hardly likely to try anything even if I could. The trust would not want loans or anything. What is the risk to them?

See, a human being would have known that and judged the situation accurately. However, Lord High & Mighty Grand Poobah Computer lacks the ability to make judgement calls.

That's the thing. I don't need a credit account. That's what I don't understand. We went there to open a Trust Account. We never asked for or indicated any need for any credit.

I don't exactly know what a credit account is but am assuming it's a current account that you can get credit on, like an overdraft?

Yes, that sounds about right. I will bet you 50p the person you saw in HSBA has a sales target and gets bugger all for opening a savings account but gets recognised for opening current accounts so went for that option.

However, the person you saw (if they'd had any sense) should have recognised the enormous investment potential for someone in your position, opened an appropriate account and then referred you to their financial advisor to do all the investing.

That is why I had to get out. Too many fuck-wits, too many fucked up targets and not enough common sense and customer service. It did my head in

Ah, that explains it. (You're not getting the money btw ) It just seems like I have to go into banks, wave a shedload of money about and plead "pleeeeeease take this money, pleeeeeease take this money" It's a bloody stupid system.

I remember when bank managers used to know their customers, and have chats with them and make decisions based on how they knew them

heQet it would also be a good idea as a discharged bankrupt to clean up your credit files

credit reference file clean up

There may be some companies who haven't registered it properly, so causing these problems.

Yes. I have got a copy of my file from experian and equifax and there are some companies on there who haven't marked my account as settled. I have written to them, with a copy of my notice and some of them updated but a couple didn't. Thing is, these are not even companies I have heard of!! Seems like the debts were sold on - AFTER the bankruptcy! That is illegal, surely? Anyway, after what happened the other day I registered online for experian and equifax so I can monitor my records online and will be writing - AGAIN! - to these companies but recorded delivery this time.

I keep getting phone calls from one company saying I must pay them or they will take me to court. I say go on then, I will show up with a copy of my bankruptcy and the letters I've sent you and enjoy watching you explain yourselves to the judge! I never get a court date just these calls.

Do they think that if they just ignore my bankruptcy that I'll pay them anyway?

If I had any means to do that, the inland revenue wouldn't have had me declared b in the first place.

It's been a shitty situation and it seems they just want to beat me with a big stick until the day I die.

It's not even as though I ran up huge debts on holidays, flash cars and fine wines. My business went under. Quite different.

Sorry I took so long in getting back to you.

The bank she used was the Chelsea Building Society but she had to have been discharged for 3 years.

Hope this helps.