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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

i hope the dhl driver who knicked my parcel gets scabs.

40 replies

drlovesmincepies · 03/01/2010 13:37

i ordered some very nice makeup from boots dot com. is ment to be a birthday gift for my dd1 - she will be 18 at end of the month.
i ordered quite a bit , some for myself and a large no7 gift set for her. it was shiped in two parcels. i signed for parcel number 1 , at 6pm dec 29th.
then waited and waited and today i got fed up and went back to boots.com to check when its getting delivered.( supposed to be next day delivery). followed the on line tracker thingy. ..... It linked to DHL .i clicked on the order number and it says my parcel was delivered and signed for at 6:30 pm 29th dec!.
arrrghhh!
I did not sign for it, i did not leave my house. We had pil in for dinner. At 6:30 pm on december 29th i was munching quite happily on steak pie , oblivious to the sticky fingered fiend that was pinching my parcel .
I HOPE HE GETS SCABS AND CHILBLAINS AND PAPERCUTS FROM ALL THE STUFF HE STEALS..
so AMBU? .

OP posts:
snowedinwithJjandtheBean · 03/01/2010 13:38

YANBU!!

contact boots and dhl and explain, i really hope someone can help!

E45 · 03/01/2010 13:38

So you know for a fact that the signature is the drivers do you ??

compo · 03/01/2010 13:40

are you sure a neighbour hasnt got it?

it is very unlikely a delivery driver would have nicked it unless he was working his last ever shift and didn't give 2 hoots about his job

hocuspontas · 03/01/2010 13:41

He may have delivered it to another road with the same house number. What about a neighbour who's been away since then? She/He may have it.

I'm sure Boots will sort it out. Annoying for you though.

BouncingTurtle · 03/01/2010 13:41

Hold on there... have you spoken to DHL? Have you reported the missing parcel to Boots? It may have been the driver made a genuine mistake and thought there was only one parcel to be delivered. With the busy Christmas period, your parcel number 2 may not have been logged as nit delivered.
I think you have been very very hasty and therefore YABU.
The times are not that accurate, so it sounds like the driver made a mistake and signed off 2 parcels instead of one. Get on the phone top them and find out.
It would be insanely stupid for the driver to steal from his own van!

E45 · 03/01/2010 13:42

Indeed Compo, or maybe he is a cross dresser that answers to the name of Mandy at weekends.

Original poster
drlovesmincepies · 03/01/2010 13:46

Both parcels have their ident numbers and were tracked separately .the signing is done on an electronic pad, and theres a full tracking history - dhl sub contracted to a local driver.

OP posts:
nancydrewrocks · 03/01/2010 13:46

Not unreasonable at all if indeed he pinched it.

A DHL driver pinched a parcel from me a couple of years back - DHL were excellent, kept me up to date with what was going on (refund and bloke arrested). You'd think the muppets would be brighter frankly...

Blondeshavemorefun · 03/01/2010 13:57

sounds unlikely it was the driver who stole your make up

possibly neighbour signed for it

get boots/dhl to check signatures and follow it up with a letter of complaint

Original poster
drlovesmincepies · 03/01/2010 13:58

ive just phoned boots and their sending out a replacement. yay for boots !

OP posts:
Original poster
drlovesmincepies · 03/01/2010 13:59

Neighbours were away on holiday.so it wasnt them.

OP posts:
pjmama · 03/01/2010 14:28

It's much more likely that the driver has delivered it to the wrong address and whoever lives there has signed for it and kept it, instead of owning up. You're probably wishing scabs on the wrong person!

snowedinwithJjandtheBean · 03/01/2010 14:53

glad boots have sorted it!

SoupDragon · 03/01/2010 14:56

FGS it was not likely to be the driver, more likely to have been delivered elsewhere. I had a carseat and some other baby item delivered to, and signed for at, the wrong address.

glad Boots are sending a replacement.

Original poster
drlovesmincepies · 03/01/2010 14:58

well , i was supposed to be getting a free gift with it (buy so much loreil stuff and get it)and now i cant get it as they can only replace the boots no 7 set. - but thats really the thing im needing as its for dd1.
i really dont think it was delivered at all, it was a big van and i can see the road from my fron room and its one way so i know the van only came down once.

OP posts:
SleighGirl · 03/01/2010 14:59

Have you reported it/spoken to DHL as well?

issysmilkbottle · 03/01/2010 14:59

I had a huge problem with a boots.com delivery, ordered about 60 quids worth of stuff and only 1 baby sheet arrived... They were adamant that it had all been delivered bt dhl.... Took two weeks to get a refund!

Original poster
drlovesmincepies · 03/01/2010 14:59

did you ever find out who got your car seat soupy? did it get replaced?

OP posts:
Original poster
drlovesmincepies · 03/01/2010 15:02

i have sent DHL an email, including the ident number and details . hopefully they will get on to it and find out what happened.
i just want to know for sure.

OP posts:
Miggsie · 03/01/2010 15:02

The only time I had a parcel go astray but was supposedly delivered and signed for was DHL.

I knew something was wrong because the signature was supposedly the name the goods were under, but I never sign for parcels using that name.

So someone was lying somewhere.

I contacted Amazon and they sent a replacement using Parcelforce.

Original poster
drlovesmincepies · 03/01/2010 15:03

issy thats , its even worse because iit was babystuff

OP posts:
Original poster
drlovesmincepies · 03/01/2010 15:05

well the signature on the tracking thing is just my surname, not all my name - which is quite unusual btw.

OP posts:
SoupDragon · 03/01/2010 15:07

Yes, they checked the signature, worked out where it had been delivered (I suggested it may have gone to a very similar sounding address nearby) and I think they went and collected it from the wrong address and delivered it to me. It was here within 2 days.

Honneybunny · 03/01/2010 15:08

TBH I'd rather assume it's the driver than the neighbours... Likelihood that you'll ever have to deal with same driver are small, whereas your neighbours are next door and will be there until one of you moves.

We've had problems with a carrier service for amazon, that later turned out to be one driver who either chucked his parcels over a fence somewhere or kept/sold on. Amazon replaced without much hassle.

RockBird · 03/01/2010 15:15

Can I please have some scabs for the couriers that are delivering my Next sale stuff? Usually Next are fab, I am well known to the Home Delivery lady that delivers and she bungs it in my recycling box if I'm not in. But probably as it's busy at the mo they are using couriers and the tracker says that my parcels have been out for delivery three times this week and a card left each time. No card in sight and I haven't left this chair all week! Lying gits.