As some of you may know (I have banged on about it for long enough) my dad was taken into hospital 3 weeks ago chest pains and breathlessness. Found out he had a leaking valve in his heart. On investigation they told him he needed a valve replacement and a bypass. 2 weeks in a cardiac ward being looked after, then off to BRI for the op and 4 days of round the clock care. The wards were spotlessly clean, staff were all without fail competent and friendly. Food was, surprisingly good. He is now back home with nothing to show for the op but an impressive scar and an annoying sense of entitlement
I know that things aren't perfect all the time and I know that many people have legitimate gripes, it is after all a massive organisation and differs hugely. But I just want to say to anyone who works in BRI and Weston general, thankyou for looking after my dad And anyone else working in the NHS who does their very best in difficult circumstances. You are much appreciated by this family.