AIBU to think our school office staff .....

[MissSunny]

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You are obviously sending your dc to privater school Quattro.

Our school office staff are lovely.

Some of the parents, on the other hand....

If I'm going to be late for whatever reason, I always ring up and tell them

In the infant part of the school they only bring home their PE kit once during half-term, and I understand the main reason for this is because the children/parents tend to forget to bring it in each week.

Our Doctor's staff are also lovely too.

I once only woke up (9.30am) because my son's headteacher rang to ask if everything was OK (cos we're never late)

I was mortified, especially as I teach at a nearby school and had to ring up and explain to them that I had only just woken up!

Either alarm clock hadn't gone off, or I had fallen asleep after my bath without setting it the night before (possible) or I'd slept through the alarm (also possible).

What made it worse was that I was supposed to be teaching my son's school receptionist's niece at the time when I eventually dropped my son off! And she knew that! But wasn't arsey...she's lovely, actually.

I was (and still am) mortified. I feel sorry for you, OP, cos I think you're pissed off because you know it's bad and resent someone else pointing it out - I would have felt exactly the same, so YANBU.

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Maybe it's because both previous incidents you've told us about involve you asking the office staff to do something for you. If they were especially busy or you asked in a 'non-friendly' way it may have got their backs up. Is this possible?

Hmm. If they don't have space for scooters then they're not promoting sustainable transport, which they have a duty to do under some education act or other. Don't they have bike storage where scooters can go? Have they done a travel plan? There are grants available for schools who do travel plans, the average primary school gets about £5K which is enough to get cycling storage. (Sorry bit of a diversion.)

We did that Bella & we now have not only bike racks but specially designed scooter racks too.
Having a Walking Bus is good for your travel plan (even if it folds the term after you get the grant because you all the mums want to send their kids on it, but none of them want to do the escort duty)

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MissSunny I would ask the school what they are doing to promote their travel plan. Do they even have one? If they do, they got a grant for it and that's tax payers money which they should be using to promote sustainable transport. If they haven't got one, they are supposed to have one by next year at the latest and next year is also the last year the DfT are giving out the grants. So ask them about this, they should be doing it.

I am actually shocked that in this day and age, a school can even have a rule like "no bikes". Disgraceful.

trefusis, our school office staff are lovely.
And us teachers are regularly reminded not to bother them between 8.30-9.15 and 3-3.30 unless it's an emergency. By our head, who points out that they are indeed doing 126 things at once and deserve consideration and thought from other members of staff.
Some staff can be a pain, some parents can be a pain. Not enough people on both sides say 'please, thank you, sorry to be a bother...'
Makes all the difference to how you are viewed by another person.