Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to want to kill the nursery teachers!!!!

34 replies

dsrplus8 · 01/11/2008 02:46

my ds4 has just had to have facial surgery to repair damage to his mouth and gums.got a phonecall from the nursery saying that ds4 had fell over and had a wee cut on his mouth.when we arived to take him home one of the nursery teachers was attending him.she was wiping the wee ones face with a baby wipe!!!! no school nurse in sight and they didnt have it noted in the accident diary.clearly my sons accident was more serious than first thought,but baby wipes are not sterile and shouldnt be used.was told ds4 fell over.am furious with their lack of care and want to remove twins from the nursery. ds4 twin sister (dd4)has sn and has a lot of her salts at the nursery and her own teacher/assistant which took ages to arrange.what do i do? am i over reacting???

OP posts:
worzelgummidge · 01/11/2008 02:55

I'm not sure if I'm misunderstanding, but is the crux of the problem that they used a baby wipe to clean him up??

I agree that it should have gone into the accident book, but not all that sure that them using a baby wipe to clean him up, warrants changing nursery schools. Especially when you have already had the hassle of organising things to be in place for your DD.

As I say, sorry if I have misunderstood a bigger issue..........

egypt · 01/11/2008 03:13

i agree this is bad on part of the nursery. they should have proper accident procedures in place with an adequate first aid kit! baby wipes are not acceptable.

think you shouldn't jump the gun and leave though. maybe ask to look at their health and safety policy and produres and make it known that you are not happy with the way he was dealt with.

by surgery you mean stitches?

worzelgummidge · 01/11/2008 03:21

Aaahh ok, so the surgery was a result of the fall? Sorry that was the bit I was misunderstanding!

In that case YANBU. I agree with egypt. Make a complaint about the way this incident was handled, and ask for a copy of their h & s policies. It doesn't sound like they have adequate procedures in place for injured children, and if they do they were certainly not following them.

macdoodle · 01/11/2008 07:15

hmm ok seems they handled a fall needing surgery badly that is this issue!
But dont get bogged down by baby wipes - dont think you can expect a nursery to have sterile dressing packs and really a mouth injury after a fall is as far from a sterile wound as you can get!
Calm down and go and talk to the head!
Are these your 4th children?? or your first a set of twins age 4?? I think it makes a difference to your expectations!
I hope he is ok now??

SmugColditz · 01/11/2008 07:50

macdoodle, any premises should have a first aid box by law, and in the first aid box should be sterile dressings, so I don't think it is too much to ask that a nursery use them.

Saying that, it's not worth getting wound up over,.

compo · 01/11/2008 07:55

is the nursery attached to a school? Not sure why you would expect an actual nurse to be there if not.
Maybe she was just using a wipe to wipe around the blood on his face.
And the accident book won't be filled in immediately will it? They were caring for your son so it presumably would have been filled in later.
Sorry but from the info in the post it sounds like your overreacting a bit. Having said that it must have been a shock and I hope ds is feeling okay this morning

Heated · 01/11/2008 07:57

I'm another confused one - is the wet wipe the issue?

Feenie · 01/11/2008 07:58

Baby wipes are used to clean minor cuts and grazes as routine in our primary school - this is on advice from the health care professionals who come to train us and assess our procedures.
I'm not sure what else they could have done - they knew it was serious enough to have to call as soon as it happened, and with an injury to the mouth it is difficult to see how much damage has been done without distressing the child further, far better to leave that to be checked out by the gp/dentist as soon as possible.
Hope your little one gets better soon, poor little boy.

dsrplus8 · 01/11/2008 08:49

by surgery i mean sugery, put to sleep under anesthetic in hospital theatre, canula in hand ect, performed by maxfac surgeon at second hospital we were sent to as firt local didnt have any, nursery is attached to school ,which does have a medical room and on occasion a school nurse(scotland),im annoyed about the wipe because they must have been used before in a toilet/nappy change(ds4 own from his tray,that has his spare clothes/pull ups).one teacher was attending ds4 and the other was taking cakes out an oven.3rd teacher is dd4s own and stayed with her,(hes a man , and is the most attentive of them all),.we have 8 kids all in 4 girls and 4 boys the twins are the youngest.i have never seen a child injure themself that badly by falling over.

OP posts:
Feenie · 01/11/2008 09:01

So what do you suggest happened? I know that you are very upset about your ds, and surgery must be really scary for both him and you - but I really don't know what the issue is here? They phoned you straight away, and one teacher stayed with him until you came. What else should they have done iyo?

Cupofteaplease · 01/11/2008 09:10

I don't really understand why you want to 'kill' all of the nursery teachers, as your title suggests?

One was attending to him, one was taking cakes out of the oven (would you have prefered the nursery to burn down?!), and another stayed with your dd. So all in all, your children appear to have been the best looked after children in the whole place!

saggyhairyarse · 01/11/2008 09:14

Yes, I think that they could have used sterile first aid supplies.

But I am sure that they used the first thing to hand to stop the bleeding as profusely bleeding from the mouth whilst they got the kit, unwrapped the dressing etc etc would take more time than grabbing the wet wipes did.

I think that them having one person to look after your DC whilst the rest of the staff sorted out the other kids was the right thing to do. All the staff gathered round an injured child/letting cakes burn would be upsetting for all the children.

Yes, definitely mention about the wetwipes and ask them what happened and to see the accident report and tell them if you think something should have been done differently, they can then review their procedures.

compo · 01/11/2008 09:16

'3rd teacher is dd4s own and stayed with her,(hes a man , and is the most attentive of them all),'

lol

Heated · 01/11/2008 09:17

Sorry you have been through such a worrying time. Hope ds is feeling better.

I'm becoming obsessed about the wipe - why do you think it's been used before & wasn't clean? Fwiw, from your description think they did an ok job; 1 person giving him tlc, not too many ppl fussing over him and making him frightened, informed you immediately. Given the serious nature of the injury glad they didn't go poking about.

Friend's dd had facial injuries falling over at home onto their marble kitchen floor - lots of dental work and lip repair - but results have been excellent.

saggyhairyarse · 01/11/2008 09:17

PS. I doubt very much they used a preused on a bottom wet wipe. Surely they would dispose of the soiled nappy and wipes at the time of the nappy change, unless they leave soiled nappies lying around?

nannynick · 01/11/2008 09:20

The nursery didn't call an ambulance, yet you went to hospital - why? Trying to work out if the nursery failed to respond correctly to a serious incident requiring hospital admission.
What has the nursery management team said to so far? It has to be recorded in the accident log, and now that it has become a hospital admission, it should be reported to the nursery regulator (Care Commission I suspect). As it is a school, you can take up what happened with the school head and board of governors (or whatever the management of the school is), plus ask them about their insurance cover - facial injury can result in permanent scaring and thus you may be putting a claim in against their liability insurance.
Avoid talking about insurance initially as that will scare them and perhaps make them refuse to talk to you without their legal team present, but if after talking with the head, board of governors etc and you are getting no where, then ask for details of their insurance and legal team.

Ultimately I expect you want to:
Make sure your DS4 is ok and not permanently scarred.
Find out what the series of events were which led to the accident occurring.
Find out what procedures/actions will be taken to prevent such an accident occurring in future.
Be reassured that the nursery is capable of caring for all the children in their care, especially your own - do they need to reconsider how many staff they have for example.

dsrplus8 · 01/11/2008 09:24

i see what you mean , but if the second teacher had time to make cakes ,she could have written in the accident diary.it took 20 min from getting phone call to get to the nursery, so they had time."kill the teachers" is A BIT OVER THE TOP i admit , but was just back from hospital and emotional, and angry, when typed so hope u understand,

OP posts:
Bubbaluv · 01/11/2008 09:25

So he had surgery an then had a fall or he had the fall and therefore needed surgery???
How long after the accident did you get to the nursery? If it was relativly quickly, they might not have had time to fill in the accident book. Better to deal with your son than deal with the admin surely?
For what it's worth, I wouldn't consider getting sterile dressings unless I was dealing with a serious gaping wound. Babywipes are great for cleaning up minor cuts etc. although don'tknow why a nursery didn't have first aid stuff at thetip of thier fingers - surely cuts happen every day?

Bubbaluv · 01/11/2008 09:27

Sorry x posts.

solidgoldskullonastick · 01/11/2008 09:32

The thing is, accidents happen. Only really stupid people think that they can be guaranteed an utterly risk-free world where nothing ever goes wrong. Small children, in particular, quite often fall over and can mess up their faces doing so. Unless the nursery ties them all into padded chairs and leaves them there all day, a fall now and again is bound to happen. It's just bad luck.

dsrplus8 · 01/11/2008 09:42

ds4 shouldnt be scarred (because hes so young and most of the damage is inside his mouth).there is a possibillity that ths teeth (big teeth) have been damaged and they might not come through when expected,but thats years away.Am more worried about infection just now,and trying to keep him as pain free as possible.will speak to school, when i calm down. i do think the nursery needs more teachers anyway.

OP posts:
dsrplus8 · 01/11/2008 09:59

nannynik, first tried to phone dentist, got answer machine, then phoned nhs direct 4 advice , they told me to take ds4 to accident and emergency, so i did.

OP posts:
dsrplus8 · 01/11/2008 10:05

the packet of wipes used had been opened previously ,i didnt actually mean a wipe had been re used, just the packet might not b germ free.(you wouldnt use the same cloth to clean ur sink and ur toilet 4 the same reason,cross contamination)

OP posts:
Heated · 01/11/2008 10:09

When the dcs have had a minor bump or scrape the nursery have had time to fill in an accident form. The time where dd fell over and hit her forehead on a table causing an egg sized lump, they were busy caring for her and informing me. Accident form was filled in later. The paperwork can wait imo.

But very glad to hear ds doing well. The injury sounds very similar to my friend's dd who is 2 and her teeth were pushed back when she hit the floor. The swelling/bruising ime made it look worse than it was & the swelling did make her mumble a bit, but 3 months on she looks absolutely fine. The ortho-surgeon said there was a possibility the teeth have be pushed up into her adult teeth, but if it has it can be dealt with.

dsrplus8 · 01/11/2008 10:20

it does sound very similar.ds4 bit through the skin below his lower lip aswell.that looked really nasty, gaping hole,but surgeon was amazing and has closed it so you can hardly see it.ds4 is very swollen and bruised but is eating already and his speach isnt to bad either.both are very good signs hes going to recover and heal quickly.

OP posts:
Swipe left for the next trending thread