Are we right to be cross?

[pamelat]

My antenatal group have met weekly for the last 9 months on a midweek (quiet) morning in a local bar (for tea )

This week we were asked to leave because:

"your babies are messy" (we always tidy up afterwards)
"you haven't bought enough drinks" (one hot drink each in an hour, we were feeding the babies)
"you are hogging the high chairs" (there was no one else in there)
"you will stop other people from coming in" (how?????)
"and we are changing the rules anyway and don't want more than 6 babies at a time in"

Bizarre and rude.

I have written a negative review online about them and another girl has contacted the local newspaper, but don't think that they will be interested.

This is a bar that won a family friend award last year [hmmm]

Not upset, more cross.

With the credit crunch, I am surprised that empty bars can turn any custom away at 11am!

grumpy member of staff needing customer service training,..

I would be cross and woul plan to get a bigger group of friends together next week just to piss them off.

I would be cross too

YANBU, they are being very rude. I think you can post an official review on mumsnet local?

Rotters. But I wouldn't want to be anywhere we weren't wanted - they'll probably spit in your cappucino's if you persist in patronising them, so find somewhere else and spread words of nastiness.

Are they a chain, or individual place? What's their vibe?

name and shame on here if you are happy to!

Obviously no apostrophe in cappucinos

Not a chain no, so guess no value in naming and shaming They are in Nottingham, in West Bridgford, if anybody local wants to know, I'll email you.

We are taking our business elsewhere, they clearly don't want us there.

They are meant to be quite "hip" but family friendly during the day.

The strange thing is that the member of staff who said this to us is usually the friendliest one, can only assume he had been sent over to get rid of us.

They are over priced and up their own bottoms.

lol - we are changing the rules and not more than 6 babies at any one time...

I would love to see them try to implement that in starbucks - just the look on the 6th mothers face as she is told to go away you cant have a coffee no more than 6 babies at a time

Pompous staff often bankrupt a business.

Dont be cross it's not worth it - they are plain silly.

Find somewhere else to go and have your weekly meeting where they have nice staff.

I bet the local rag is interested in it !

I bet the business owner is too..

Surely it's SAHM's and ESPECIALLY mums of new babies who keep bloody coffee shops in business during the working week?

Who exactly do they think they'll be filling your chairs with ?

Ooh, that's a nightmare. YANBU. I do the same with my antinatal group, would hate to be ousted from our fave pub.

TBH the staff are probably hoping you dont go back as it is a quite shift and you cause them severe cleaning during this time - when instead they could be planning their weekend

YANBU - I would make a huge fuss. If the local paper aren't interested I would write a letter for the letter page.

pamelat tried to CAT you, which bar is it?

If you know the area, (sorry to be a bit cloak and dagger but dont feel right naming them on here, don't know why ... ??) but its on the main avenue and begins with an "F" - more a bar but coffee trade during th day.

Wow, thats pretty shite customer service!

YANBU at all to be cross and i would definitley name the place as one to be avoided.

There's no way i would ever go back if i were you ...disgraceful way to treat customers.

Ok go on, its Fire and Ice in West Bridgford.

Have also met another antenatal group who were told similar things so looks like they just don't want our "messy" babies in there!

Apparently breast feeding is "Off putting"

www.touchnottingham.com/business/list/bid/6073868#reviews

None of us even breast feed anymore so I don't know who he (perhaps the restaurant??) is referring to?

Did you know that coffee shops are the biggest growth industry at the moment as people are cutting out more expensive lunches and nights out in favour of a coffee with friends. In fact the biggest driver of the growth is SAHM's. Perhaps the owner of Fire and Ice needs reminding of that.

Or alternatively, poerhaps he is about to defect to Starbucks and is trying to sabotage the business first...

I would soooo organize a major breastfeed in in there and contact the press.
Offputting indeed - let's just all stay in the house all day and have dinner ready for the husband when he comes in then.

Seriously though - I would contact the manager just to see if he knows what has been said and I would highlight the issue to the local press - especially in the context of the credit crunch things.

who awarded them their family friendly award? shouldn't they be informed of their clearly non-family friendly approach?

YANBU. Call me crazy, but I was under the misguided impression that bars needed customers.

Rrrraaaaaaghhhh YANBU.

I would have been blardy livid frankly. The leisure industry needs to be as nice as possible to its customers at the moment because the whole industry is under pressure.

Wankers.

yanbu.
arseholes.

That is so short sighted of them, not to mention rude.

We used to go to Pizza Express at 11 on a Monday. They were fab and couldn't have been more helpful. We now quite often go there in the evening when we have a mums night because we think we owe it to them for being so helpful.

I be the owner would be pleased to know that they have just lost potential custom in the future.