I may be being a little unhinged unreasonable but thought I would check with mumsnet before I smack phone tax credits and listen to their plinky plonk music for half an hour whilst they sup tea and chat about whatever whilst I am left on hold.
I phoned them on 18th June to tell them that Steve had died so he would have to be removed from existing claim, when "sandra" took a break from chewing her gum, she asked to speak to Steve to verify the changes.
so I explained again using shorter words with heavy emphasis on certain words until she seemed to understand that she couldn't speak to Steve.
so gave her all the info and she filed her nails the info said it was all sorted no problems hope you have a nice day type stuff.
today I got a letter....
dear mrs oj thankyou for your phonecall on 18th about the death of mr oj.
please accept my apologies not for having to write to you at the time.
the claim for tax credits that you made with mr oj has been
ended, you may however want to stick pins in
your eyes make a new claim and I have arranged for a new form to be sent to you separatly.
so they have stopped our money.
I think there is a typo on the letter because it is signed. E Walker and I think it should have been... A Wanker.
if you got this far thankyou, I needed to get that off my chest.