Help end medical misogyny. Sign our petition.

Help end medical misogyny.
Sign our petition.

Sign the petition

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Another day, another person with inadequate travel insurance

235 replies

JulietteHasAGun · 10/07/2026 08:18

So very sadly a British man has died in Cape Verde while on an all inclusive Tui holiday with his wife.

She believes his travel insurance wouldn’t cover repatriation of his body so has buried him in an unmarked grave over there and had to come home without him. Which must be very distressing for her. I do sympathise but also think why on earth don’t people get adequate travel insurance. I know it’s expensive as you get older and have pre existing conditions, etc.

friend of mine it cost 5k in travel insurance for her mum to go to Florida for 2 weeks when terminally ill but they paid it. I pay £hundreds for Dd due to her medical issues.

If i couldn’t afford it I wouldn’t go. They could have gone to Spain and had a cheaper holiday, then afforded holiday insurance as well plus being covered by ghic…..though obviously that wouldn’t cover repatriation.

Have to say I’m surprised Tui didn’t help out as they have their own planes especially because there’s lots of rumblings about Brits dying in their hotels over there due to Norovirus, stomach bugs being rampant in their hotels and this guy died after a severe episode of d&v.

OP posts:
FlapperFlamingo · 10/07/2026 09:10

DH and I agreed that if anything happens we will be buried where we are - no repatriation. Probably easier for us as atheists (maybe) but I see no point in spending that money unnecessarily. Plus the bureaucracy.

Ethelspagetti · 10/07/2026 09:12

EverMissWicklowSometimes · 10/07/2026 08:34

What was stopping her having him cremated and bringing his ashes home? One of my relatives sadly died while on holiday abroad (with travel insurance) and we did this as it was far easier than repatriating a body.

Agreed, I thought the same thing.

stealthninjamum · 10/07/2026 09:13

I think that’s unkind. I always buy travel insurance but I’ve never made a decision based on repatriation. I don’t recall seeing it as option in the quote websites like excess is or dangerous sports or value of medical cover. In future I’ll look into it, although I’m in the fortunate position that if I were to die on holiday my family could pay for me to come back.

ERthree · 10/07/2026 09:14

I think one of the issues is that people think you have to buy an annual policy, which of course is expensive. Many do not realise you can buy a single day's insurance or multiple days to cover your holiday.

Settlersa · 10/07/2026 09:14

More like another person shafted by an insurance company

LIZS · 10/07/2026 09:15

The story is two years old! Seems odd she didn’t use the TUI rep to facilitate her insurance claim.

Worrying34 · 10/07/2026 09:16

The most insane travel insurance exclusion / trip up I’ve ever heard is a few instances where a woman gives birth prematurely abroad and the company refuses to pay for the baby’s costs as they’re not the insured party.

stresses me out so much when I see heavily pregnant women going abroad!

CrocsNotDocs · 10/07/2026 09:16

She doesn’t believe travel insurance would cover repatriation . To me, that reads like she hasn’t asked because she doesn’t have any.

Mumwithagreenhouse · 10/07/2026 09:16

Speakeasier · 10/07/2026 09:02

I know. That’s what I’d do too. It may not be what people want but sometimes you just have to accept that you can’t always have everything you want. I think the media printing all these stories with families next to the hospital bedside don’t help.

There is no facility to cremate a body on Cape Verde!

HoraceCope · 10/07/2026 09:17

a mean post,
you have to pay and then claim surely?

Settlersa · 10/07/2026 09:18

Gloriousgardener11 · 10/07/2026 08:43

Personally I think it should be compulsory to have travel insurance at the point of booking/ paying for the holiday.
If you go on a cruise you HAVE to show evidence of travel insurance which is why I always use the cruise lines insurance.
I see so many ‘go fund me’ pages on social media for people who couldn’t be assed to pay for travel insurance. Bloody cheek really!

Not sure why the women in question couldn’t have had her spouse cremated then bring the ashes back with her - maybe they don’t cremate in Cape Verde?

No one is going to check if it’s adequate for every circumstance though

Danhausenrocks · 10/07/2026 09:20

Another thing to realise is that you need to declare every medical appointment you've had in the last 2-5 years when you take out your travel insurance. I did mine yesterday, and my husband was asking me why I put down that I had had flu last year

But the reality is, last year when I had flu, I was prescribed an inhaler to help me breathe for a few weeks as I was coughing so much it was making me choke. If I was ill with a breathing issue, if i hadn't declared it, the insurance could say "well you've got a preexisting condition..."

When I went through and added in the muscle sprains/back pain I've had it didn't make a single bit of difference to the price because I'm not recieving any treatment and haven't done for over a year. But at least I know because I've declared them, if something does crop up, I've got reassurance they can't weasel their way out of it.

HortiGal · 10/07/2026 09:20

The main reason insurance doesn't cover 100% is the failure to have declared an accurate medical history. Repatriation is easily £20k, where possible cremate in place of death.

Xiaoxiong · 10/07/2026 09:20

PsychoHotSauce · 10/07/2026 08:36

Ianal but I came across some interesting case law recently at work. Essentially an insurance was trying to wriggle out of paying in a scenario and the judge was like... "Isn't this why people buy insurance, for this exact scenario? And if this scenario isn't included, what on earth is the purpose of the insurance?"

Add in the consumer rights act and other settled law about "interpretation" and I think there's at least an argument to be heard that a reasonable consumer would expect repatriation to be the bare minimum of every policy no matter how "no frills". It's the ultimate worst case scenario/never event.

I felt like this trying to claim on supposedly "lifetime" pet insurance for my old dog, and the company tried to say that whatever it was wasn't covered because it wasn't "injury" but also "illness" (grass seed in her ear which then got infected). I was like...what on earth am I paying insurance for then!

Ultimate kick in the teeth was to find out a few years later that the insurance also didn't cover her end of life and cremation because it was "just" from old age.

I do think that travel insurance is tricky and they try and wriggle out of paying, even when you would have had a very reasonable expectation that you were covered for exactly that scenario.

Dollymylove · 10/07/2026 09:21

Not a day goes by without a go fund me popping up on social media begging for funds to pay someones medical bills abroad, because they thought nothing would happen, or didnt read the T&Cs .
It should be mandatory at the point of booking.
No insurance=no travel.
There, thats easy

Radrover · 10/07/2026 09:22

We bought annual cover last year - we both have health conditions that inflates the cost. We had to cancel a holiday because mil had a fall - they refunded everything without a question and our premiums were reduced for the following year. We took 7 holidays last year so it was very good value for money!
One of our kid’s mates didn’t get insurance - broke her leg in a motorcycle accident - fortunately her parents bailed her out.

We have drummed it into our (adult) kids that not taking out insurance is financially reckless for them and probably us, as we’d end up having to do the same as their mate’s parents.

RoseField1 · 10/07/2026 09:24

CrocsNotDocs · 10/07/2026 09:16

She doesn’t believe travel insurance would cover repatriation . To me, that reads like she hasn’t asked because she doesn’t have any.

Yes what does this mean? Did she get cover including repatriation or not? I always check that.

HoraceCope · 10/07/2026 09:25

i t hink you have to go back 20 years for medical history

RoseField1 · 10/07/2026 09:25

HoraceCope · 10/07/2026 09:17

a mean post,
you have to pay and then claim surely?

I doubt it, for repatriation costs. Most people could not pay upfront costs for that, it's going to run into many tens of thousands if not hundreds?

Settlersa · 10/07/2026 09:26

It’s all very well saying companies should check if you have insurance but they are not going to know all your medical conditions or if you are going to ride a donkey and have cover for it

Doteycat · 10/07/2026 09:27

The first thing i check when i renew my insurance is the repatriation clause.
I dont get why anyone wouldnt.
I dont give a shit about a lost suitcase.
My main reason for getting insured IS repatriation.
Bonkers that anyone thinks not is ok.

parlona · 10/07/2026 09:28

Repatriation also includes getting you back by air ambo if needed. It's not just for those who die abroad.

Negroany · 10/07/2026 09:28

ERthree · 10/07/2026 09:14

I think one of the issues is that people think you have to buy an annual policy, which of course is expensive. Many do not realise you can buy a single day's insurance or multiple days to cover your holiday.

Not always expensive, I've just bought mine, it was under £20, does include repatriation.

No cruise cover and Europe only at this point, no skiing etc.

But even my last policy which had cruise and all world was only about £60.

NovaF · 10/07/2026 09:28

Maybe she did not expect her husband to die abroad, and thought the travel insurance would cover health cost because most people when they take out travel insurance would not think they would need it to repatriate their loved one?

Doteycat · 10/07/2026 09:31

NovaF · 10/07/2026 09:28

Maybe she did not expect her husband to die abroad, and thought the travel insurance would cover health cost because most people when they take out travel insurance would not think they would need it to repatriate their loved one?

But why not?
It must be one of the most devastating things to havs happen.
Surely not having to worry about cost would make it somewhat less dreadful.
If u can afford a holiday u can afford insurance.
And i have claimed for illness. 1250 for a doc to come to the hotel for noravirus. They paid out without question.