Employees emails and messages

[friendlytotheend]

Some advice on this situation please? I run a team of staff in a professional environment, it’s my company so I’m the employer and managing director. One employee has recently had some performance issues which we’ve had to be quite firm about (repeatedly not following important procedures). Since then, the communications I receive from her have no hello, hi, dear, no name and will often be along the lines of ‘can I have’ or ‘here’s the thing you asked for’ Etc and quite honestly, it’s starting to grate. Just a ‘hi’ or ‘thanks’ at the end of an email would be a bit more pleasant, it doesn’t take much.

As far as I am concerned, the performance issues were dealt with (we’ve been clear they can’t happen again) and I’ve moved on, but clearly she hasn’t.

Would you raise it or just ignore it?

Thanks
AIBU to let it go
AINBU to raise it with her

Personally I’d be going for the “I think this company might not be a good fit for you so let’s help you find a role elsewhere that’d be a better fit. “

If she’s new to the role then no issues with employment law/. I’d bin her off and get somebody new in who doesn’t act like a petulant child. But I’ve got a completely zero tolerance for any kind of nonsense like this in the office. If I wanted to spend my time with a passive aggressive sulker, I’d have married my sister.

I think it depends on context to an extent. I’m a lecturer and HATE it when a student sends me a blank email, usually no subject, other than an attachment or link to a file - I get hundreds of emails a day and teach dozens of students, so just “find attached my XY” would be a huge help. Often the file name is so random (“coursework”) that I can’t put it in a folder without going into the attachment. Similarly often students will bash out an email on their phones while they are on a bus/train to say they are running late to a class which is a one liner with no pleasantries, and I don’t mind that for some reason.

I tend to start the first email with “dear person”, end with “best wishes”, then subsequent messages if it becomes a chain are much more “okay - I will do that for Friday if you pass me the forms?” type conversations.

You're OK with the environmental impact of using AI just so that somebody feels their employee is displaying the preferred level of reverence when asking questions?

Ffs.

did she always email that way?

if yes then that’s just style. Ask her to put a “kind regards, Anna” in her email signature and make that default for all replies and new emails and forwarded mail - problem solved for sign off

Regarding Greeting - say if there are multiple recipient she should try and put a “Hi Billy” greeting as easier to be sure recipient knows “I must read this” since so many mails get cc’d

I actually think the employee is fed up with the manager because they were lacking in diplomacy when dealing with a problem

I can be a bit blunt and to the point when writing emails.

I'm not sure how you would address your issue with the way they conduct their written communication to you, without coming across as picking at them.

As long as they are following procedures, and getting their job done, I would overlook this.

Do you not have email guidelines and company signatures installed.

ours are for internal/ people we know well.

Bob,

Email message

Regards

Jo
Project Manager
The Company Lt.

For external

Dear Mr Jones

then the same as before.

If I’m emailing someone in my team regularly then I don’t put hi because I see it as more like texting.

If it’s a new thing then perhaps she’s being petty but as long as she’s being professional and doing her job then I’d just let it go.

God this is such nonsense.

The op @friendlytotheend needs to implement a "house" style for everyone.

I think that sounds fine. You're not her client. The communication is internal and free flowing. Conversational presumably? No need to write 'Dear Shelia, Hope you're well. Thank you for your last email, blah blah.. Kind Regards, Tina' after every single message. That would be a waste of time and unnecessarily formal.