To be surprised this estate agent wasn’t sacked?

[Easack]

We listed our house with the biggest estate agent in our area (also with the best reviews/reputation).

We approved the photos to be used and description to be added to the usual portals such as RightMove.

Shortly after it went live, a friend told me it had been posted on our town’s community Facebook page. On one of the living room photos, the TV on the wall had been edited to include a couple having sex.

I immediately called the estate agent who got back to me shortly after, apologised and said they’d remove the photo and instigated a full investigation.

They contacted me today and said they had identified it was a junior colleague who did this ‘as a joke’ and that they’d been reprimanded. They confirmed they’ve kept their job.

I am perplexed by this. Surely that is a sackable offence?

Yes that’s pretty common. Solicitors most of the time don’t charge for initial compensation where they give you broad strokes of what you can expect /how much it’s going to cost / is it worth it.

experienced this with most expensive solicitors as well as regular ones

Don’t know what kind of firms you worked for. Magic circle law firms would also have initial free chat and not start billing straight away

True though. They didn't even have to tell you he didn't get sacked

The point is that on MN this free chat is frequently advised to an OP ( as seems to be the case here), as being the only legal advice they will need in order to make some kind of claim.

It may be free at that point but it certainly isn’t charity or a meaningful approach to a legal dispute in most cases.