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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Calling the police to check on a crying baby

758 replies

summermumma2021 · 27/06/2026 00:08

Just had to call the police to check on a new neighbours baby. What would
you have done in this situation?
New neighbours live down our road around 100m away from us and could hear loud very distressed crying for over half an hour.

It sounded like a newborn or young baby crying and so I assumed they’d settle or some attempt to comfort them would be made but the crying stayed at the same level for ther period time. I could also hear raised voices and car doors slamming and I asked my husband if he’d heard it too (he was downstairs) and he said yeah he was worried as well.

Anyway in hoping it was nothing and the little one is fine but it just didn’t sit right and it sounded like no attempt to comfort them was being made at all.

i have no idea who the new neighbours are as it’s quite far from our bit of the road but for it to be that loud from this distance didn’t seem right. I have also had three colicky babies so I do know babies can cry for periods of time but as I said it sounded like no attempt to help them was being made.

Anyway police treating it as a priority case and checking things out. Just wanted to share really as worried.

OP posts:
LittleBearPad · 27/06/2026 10:39

BravasPatatas · 27/06/2026 10:37

Yeah, I guess you’d be able to hear the crying, shouting and door slamming even louder if you were closer.

And understand what is being said too. That might be important too…

Ayarreet · 27/06/2026 10:39

GrandmasCat · 27/06/2026 06:54

I don’t know what to make of this, do you mean that social workers cannot stress about their kids appearing distressed or do you think SW should just ignore prolonged crying?

I was expressing my scepticism that the poster I quoted was a Social Worker.

FWC2026 · 27/06/2026 10:42

summermumma2021 · 27/06/2026 00:24

Thanks, that was my thought process too. It’s hard to explain but whatever was going on just didn’t seem quite right.

Obviously a better quality of call handler. Thankfully!!

Newstartplease24 · 27/06/2026 10:42

I remember dawn raids to get women out of abusive situations. I remember cleaning crews when people weren’t coping. We had a secret Santa where people sent presents to each other.
I was invited to nap in a mumsnetter’s central london flat because working full time with a non sleeping baby was killing me.
people sent food parcels

Willyoujust · 27/06/2026 10:43

I am absolutely appalled at the amount of people that think you are being unreasonable for phoning the police!!!! If ever you hear domestic abuse and you know that a child is present, you should absolutely phone the police!!!!

mrsrobinson84 · 27/06/2026 10:43

I think it’s wrong to call the police! Have you had a new born who has colic or who cry’s? & no sleep so the parents argue? Has one one ever been though that? Calling the police is over the top! If you were really worried why wouldn’t you go over & ask how she is & if you could help in any way!

FWC2026 · 27/06/2026 10:43

thaisweetchill · 27/06/2026 00:25

Is this the first time you’ve been concerned?

as a second time mom of a 6 week old my baby could cry for that amount of time because of boiling the kettle, making the bottle, changing nappy whilst waiting for it to cool down…

That's a completely unnecessary amount if time.

BringBackCatsEyes · 27/06/2026 10:46

Oncemorewithsome · 27/06/2026 10:19

I feel so sad for the parents having a tough time and then having the police called on them 😱

I can’t imagine doing that. I had a colic baby who cried nonstop despite my best efforts and yes there were a few raised voice moments and tears from me too. Thank God we had kind neighbours who only expressed sympathy and support.

Since your neighbours knew your baby had colic and that you were doing your best to soothe them, it would be very strange for someone to call the police under those circumstances.

Someone who could hear your baby 100m away, along with shouting and slamming doors isn't the same situation.

Droplet789 · 27/06/2026 10:48

💯 the right thing!!! Too many cases fall through the cracks, it’s a simple welfare check.

HumberSquid · 27/06/2026 10:49

Willyoujust · 27/06/2026 10:43

I am absolutely appalled at the amount of people that think you are being unreasonable for phoning the police!!!! If ever you hear domestic abuse and you know that a child is present, you should absolutely phone the police!!!!

Yes if you hear domestic abuse. But are car door slamming and raised voices doesnt necessarily or even usually equal abuse.

Droplet789 · 27/06/2026 10:49

FWC2026 · 27/06/2026 10:43

That's a completely unnecessary amount if time.

Absolutely. Get a rapid cool and the bottles are done in 3 minutes. No baby should be left to scream for 30 minutes!

Willyoujust · 27/06/2026 10:53

HumberSquid · 27/06/2026 10:49

Yes if you hear domestic abuse. But are car door slamming and raised voices doesnt necessarily or even usually equal abuse.

The OP said the baby was screaming for 30 minutes and things didn’t seem right. Perhaps if more people alerted the authorities when they had a feeling like this in their gut instead of worrying that they were overreacting, there wouldn’t be so many abused, dead children.

FWC2026 · 27/06/2026 10:53

MoaningAboutTheWeather · 27/06/2026 00:51

Would you apply this sort of rationale to the situation I’ve just written about…where the baby had been left alone for hours because Mum and the new boyfriend fancied a night out in a club?

Well Obviously she would, because she wouldn't know that's the situation until
its checked out. Whuch she wouldn't have bothered to do!

BeneficialOrange · 27/06/2026 10:54

I had a similar situation once, though a toddler and an older child I heard shout once, too. First time I'd heard anything from them, but I could hear something was very wrong with the kids

I have a deep suspicion of police, due to watching them beat up my mum quite frequently as a child, so I did phone SS not police - who were worried I'd phoned them not police and told me to hang up now, phone police and call them after instead.

I also did go round - it stopped the screaming certainly, but all it actually did was alert them to the fact that everyone else could hear, which meant they then didn't open the door to the police when they turned up. Then there was loads of police shouting and threats to ram the door for ages, which can't have been calmer for the kids at all.

I think you did nothing wrong at all OP. I was an abused child and nay fucker did anything, despite there being every knowledge and opportunity. If your family noise is so loud and long it causes others genuine worry, then you shouldn't be surprised if they do indeed worry.

TheFairyCaravan · 27/06/2026 10:56

Willyoujust · 27/06/2026 10:53

The OP said the baby was screaming for 30 minutes and things didn’t seem right. Perhaps if more people alerted the authorities when they had a feeling like this in their gut instead of worrying that they were overreacting, there wouldn’t be so many abused, dead children.

Babies don’t seem right when it’s 30 degrees at midnight, for the fourth day on the trot. Crying is its only way of telling its parents that they’re tired and have had enough of this heat.

We’ve had grown adults, on here, this week saying the heat has made them vomit, given them migraines, they can’t sleep, don’t want to eat, don’t want to work, yet we expect a tiny baby to be full of the joys of Spring and be its normal self.

Standdown · 27/06/2026 10:57

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

C8H10N4O2 · 27/06/2026 11:01

lazyarse123 · 27/06/2026 08:52

I'll assume you missed the bit about op having 3 kids in bed. It's not advised to get involved in domestic disputes.

She also had her DH at home.

OneFunBrickNewt · 27/06/2026 11:04

summermumma2021 · 27/06/2026 09:10

Excuse me! It was late at night, I have my own three young children and I actually thought it could make it worse if I turned up assessing the situation . Rather than “couldn’t be bothered to”.

Yes- this would have been terrible advice. If you were stressed out with an ill baby, would you want a stranger member of the public turning up late at your door demanding an explanation; and if you were harming your child, you're maybe the type of person to harm a well-meaning visitor checking up on you.
Report- don't investigate

Onmytod24 · 27/06/2026 11:04

sharkan · 27/06/2026 09:36

This 100%.
I had a colicky baby who cried solidly for 2 hours every night for weeks, this was despite being held, comforted and also taking all prescribed treatments by healthcare professionals. If the police turned up because a neighbour thought we were abusing our child, it would have tipped me over the edge of what was an already very difficult time in child rearing.

Yeah well, I’m sorry for you that you were so stressed out, but what an earth is that got to do with this situation? You’re ridiculous.

FWC2026 · 27/06/2026 11:07

thaisweetchill · 27/06/2026 01:26

Tell me how you make and cool down a bottle whilst trying to soothe your baby in quick time then, super parent?

There are several ways to cool a bottle down rapidly.

it doesn't take super powers.

Fivebyfive2 · 27/06/2026 11:08

HumberSquid · 27/06/2026 09:37

So we're all supposed to call the police if the neighbour's baby cries now "just in case"? That'll be nice for all the new mums with colicky babies, or babies who won't settle in the heat, or teething babies etc etc

So yeah let's call the police. Each and every time. Just in case.

FFS it wasn't just a bit of crying though, was it? It was prolonged, distressed shrieking that could be heard from several houses down the road, along with raised voices and slamming doors.

Yes it was probably nothing more than bad colic and hot frazzled parents. But there's also a chance it was more than that. It's a baby at the end of the day, I'd rather know I at least tried to get somebody who could handle the situation (whatever it was) to check everyone was ok.

LittleBearPad · 27/06/2026 11:09

Fivebyfive2 · 27/06/2026 11:08

FFS it wasn't just a bit of crying though, was it? It was prolonged, distressed shrieking that could be heard from several houses down the road, along with raised voices and slamming doors.

Yes it was probably nothing more than bad colic and hot frazzled parents. But there's also a chance it was more than that. It's a baby at the end of the day, I'd rather know I at least tried to get somebody who could handle the situation (whatever it was) to check everyone was ok.

It was 30 minutes of crying.

Your children didn’t have colic did they.

PunnyPlumPanda · 27/06/2026 11:09

summermumma2021 · 27/06/2026 00:08

Just had to call the police to check on a new neighbours baby. What would
you have done in this situation?
New neighbours live down our road around 100m away from us and could hear loud very distressed crying for over half an hour.

It sounded like a newborn or young baby crying and so I assumed they’d settle or some attempt to comfort them would be made but the crying stayed at the same level for ther period time. I could also hear raised voices and car doors slamming and I asked my husband if he’d heard it too (he was downstairs) and he said yeah he was worried as well.

Anyway in hoping it was nothing and the little one is fine but it just didn’t sit right and it sounded like no attempt to comfort them was being made at all.

i have no idea who the new neighbours are as it’s quite far from our bit of the road but for it to be that loud from this distance didn’t seem right. I have also had three colicky babies so I do know babies can cry for periods of time but as I said it sounded like no attempt to help them was being made.

Anyway police treating it as a priority case and checking things out. Just wanted to share really as worried.

As an emergency worker

always trust your gut!

always.

C8H10N4O2 · 27/06/2026 11:10

sharkan · 27/06/2026 09:36

This 100%.
I had a colicky baby who cried solidly for 2 hours every night for weeks, this was despite being held, comforted and also taking all prescribed treatments by healthcare professionals. If the police turned up because a neighbour thought we were abusing our child, it would have tipped me over the edge of what was an already very difficult time in child rearing.

Yes to both of you. “Better safe than sorry” is a handy cop out for people who want to feel good about themselves but don’t want to be good enough neighbours to invest a tiny amount of time in knowing who they are.

It wastes time and as in your case - the police coming out to me with a distressed colicy baby would have finished us off and certainly I’d never have trusted a neighbour whose first contact was to set the police on us because the baby had colic.

“Better safe than sorry” is not a zero harm option and can cause problems for the very people you claim to be helping on this basis. Actually knocking on new neighbours’ doors to introduce yourself and leave a number if they had any questions about the area or services, connecting them to the street whatsapp or similar is the zero harm option.

TheFairyCaravan · 27/06/2026 11:13

Fivebyfive2 · 27/06/2026 11:08

FFS it wasn't just a bit of crying though, was it? It was prolonged, distressed shrieking that could be heard from several houses down the road, along with raised voices and slamming doors.

Yes it was probably nothing more than bad colic and hot frazzled parents. But there's also a chance it was more than that. It's a baby at the end of the day, I'd rather know I at least tried to get somebody who could handle the situation (whatever it was) to check everyone was ok.

It was a crying baby.

And unless there’s OP’s house and no other houses for 100m how can she be sure that the slamming of the car door came from the baby’s house? The same with the raised voices?

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