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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Teacher hand delivered certificate usually given out in class.

1000 replies

howmanycorners · 26/06/2026 14:35

I don’t know what to make of this, dc is in primary school and every week someone gets a certificate.
Suddenly I saw my child’s teacher walk past the lounge window at about 8 pm and post a certificate through the door.
Aibu to find it a bit strange and wonder why she did this having had to look up our address and purposely drive to our house when all certificates are handed out in school and she would see my child in the morning?

OP posts:
Runningswanker · 27/06/2026 11:03

For those going on about GDPR, whilst I haven't seen the consent forms for the school I'm pretty sure that an address would be covered for communication from the school. I can't imagine it specifies that documents must only be sent by royal mail and that hand delivery is explicitly excluded.

StartingFreshFor2026 · 27/06/2026 11:08

BackToLurk · 27/06/2026 11:01

Ffs. Below is a pretty standard excerpt from a primary school privacy policy. I imagine in the case of one of the MN GDPR lawyers taking up the case for the OP, the school would argue this is covered by reporting on progress. Specifically ‘this child has reached a standard that makes them child of the week’.

We use the pupil data to:

  • support pupils and teachers in learning
  • monitor and report on progress
  • provide appropriate care and security
  • assess the quality of our services
  • comply with the law around statutory data sharing
  • promote the school (via newsletters and social media, with appropriate consent)

It doesn't give them carte blanche to use all data however they see fit within one of those points by any communication means. They wouldn't write to the child's GP without parental permission to provide progress updates and care about little Johnny's cough. They wouldn't use Angela's SATs data to promote the school without asking the parents.

Nicelynicelyjohnson · 27/06/2026 11:09

I've been thinking about this as I am quite surprised how bothered people are.
My kids went to a large primary with a small catchment and pretty much any teacher would know where a lot of pupils lived as they would walk past their houses on the way to their cars. I also knew where a few teachers lived (but most live out of catchment).

I would have no problem with this as it's a lovely supportive school and I wouldn't question the motive for a second. On reading this thread though, I would discourage any teacher from doing this, as they are opening themselves to all kinds of gossip and allegations.

Even if OP child said "Miss came to my house last night", that could spiral around the playground into rumours.
Poor teachers but this is the way of the world now.

Oliveoy · 27/06/2026 11:10

BackToLurk · 27/06/2026 10:51

Unless you mean this
There are three elements to the legitimate interests basis. For this three-part test, you must:

  • identify a legitimate interest;
  • show that the use of personal information is necessary to achieve it; and
  • balance it against the interests, rights and freedoms of the person whose information you want to use.

In which case presumably the argument would be. That it was legitimate to deliver the certificate (we don’t know this because the OP would rather post on MN than just ask). The information was needed to deliver it and on balance it doesn’t infringe the rights of the person whose information they used.

But like much of AIBU it is batshit, because the OP could have just asked the teacher and found out what was going on. Then taken it further if they wanted to.

That's right, it's a 3 part test in which need to be passed in order.

Purpose - this fails because hand delivering a non urgent certificate is a personal errand, not a legitimate school function

Necessity - this fails because handing it out in school achieves the same goal without needing to access the address

Balance - fails because the OP's right to privacy outweighs a non urgent certificate.

Oliveoy · 27/06/2026 11:14

BackToLurk · 27/06/2026 11:01

Ffs. Below is a pretty standard excerpt from a primary school privacy policy. I imagine in the case of one of the MN GDPR lawyers taking up the case for the OP, the school would argue this is covered by reporting on progress. Specifically ‘this child has reached a standard that makes them child of the week’.

We use the pupil data to:

  • support pupils and teachers in learning
  • monitor and report on progress
  • provide appropriate care and security
  • assess the quality of our services
  • comply with the law around statutory data sharing
  • promote the school (via newsletters and social media, with appropriate consent)

I mean the school could argue this but the ICO would shut it down fast 😂 hand delivering a star of the week certificate to a pupil's home address without precedent or agreement, that's a stretch to fit that under monitoring and reporting on progress, come on 🤣

BackToLurk · 27/06/2026 11:15

Oliveoy · 27/06/2026 11:10

That's right, it's a 3 part test in which need to be passed in order.

Purpose - this fails because hand delivering a non urgent certificate is a personal errand, not a legitimate school function

Necessity - this fails because handing it out in school achieves the same goal without needing to access the address

Balance - fails because the OP's right to privacy outweighs a non urgent certificate.

Well the OP can raise it with the ICO and let us know what penalty the school gets. I mean this is a person who couldn’t even say “could I ask why you dropped it off rather than just gave it to little Annie”, but maybe this is just the crusade that will finally rouse her.

ShanghaiDiva · 27/06/2026 11:18

BackToLurk · 27/06/2026 11:15

Well the OP can raise it with the ICO and let us know what penalty the school gets. I mean this is a person who couldn’t even say “could I ask why you dropped it off rather than just gave it to little Annie”, but maybe this is just the crusade that will finally rouse her.

Precisely. Or start by making a formal complaint to the school.

Oliveoy · 27/06/2026 11:23

BackToLurk · 27/06/2026 11:15

Well the OP can raise it with the ICO and let us know what penalty the school gets. I mean this is a person who couldn’t even say “could I ask why you dropped it off rather than just gave it to little Annie”, but maybe this is just the crusade that will finally rouse her.

This isn't about whether it should be taken to the ICO or not. Personally myself I would ask the teacher.

The point I'm making is, it is a clear breach of GDPR and on that basis, the OP has every right to feel that it was intrusive. Her posts have been very measured and she doesn't deserve the responses she's got here.

Newfog · 27/06/2026 11:24

BackToLurk · 27/06/2026 11:15

Well the OP can raise it with the ICO and let us know what penalty the school gets. I mean this is a person who couldn’t even say “could I ask why you dropped it off rather than just gave it to little Annie”, but maybe this is just the crusade that will finally rouse her.

I expect the school would be asked about their GDPR training and told to improve it everything doesn't have to be a penalty - education ironically is the fix.

BackToLurk · 27/06/2026 11:33

Oliveoy · 27/06/2026 11:23

This isn't about whether it should be taken to the ICO or not. Personally myself I would ask the teacher.

The point I'm making is, it is a clear breach of GDPR and on that basis, the OP has every right to feel that it was intrusive. Her posts have been very measured and she doesn't deserve the responses she's got here.

I expect the OP is getting the responses she is getting because she posted “Aibu to find it a bit strange and wonder why she did this having had to look up our address and purposely drive to our house when all certificates are handed out in school and she would see my child in the morning?”, but didn’t apparently ‘wonder’ enough just to ask the teacher.

WearyAuldWumman · 27/06/2026 11:39

BackToLurk · 27/06/2026 08:58

I know this is the kind of action that would kill AIBU stone dead, but why don’t you just ask her why she dropped it off?

Yes.

Alternatively, as I said in a previous post, since this has made the OP uncomfortable she can contact the school office and say that she'd rather not have school communications hand delivered.

BackToLurk · 27/06/2026 11:41

WearyAuldWumman · 27/06/2026 11:39

Yes.

Alternatively, as I said in a previous post, since this has made the OP uncomfortable she can contact the school office and say that she'd rather not have school communications hand delivered.

AIBU would be a barren wasteland if people just asked things, took action, ignored things or got over themselves.

saraclara · 27/06/2026 11:42

howmanycorners · 27/06/2026 09:38

Nothing happened on the Friday, teacher was on the door, my child came out first as does every child who is child of the week but she wasn’t waiving a certificate because it was already at home.

So you took the trouble to bring this to Mumsnet, yet you didn't take the obvious opportunity to ask the teacher why the certificate was hand delivered?

Oliveoy · 27/06/2026 11:50

BackToLurk · 27/06/2026 11:33

I expect the OP is getting the responses she is getting because she posted “Aibu to find it a bit strange and wonder why she did this having had to look up our address and purposely drive to our house when all certificates are handed out in school and she would see my child in the morning?”, but didn’t apparently ‘wonder’ enough just to ask the teacher.

Well seeings as posters have presented all kinds of scenarios as to why the teacher did it, there are also all kinds of reasons why the OP didn't raise it yesterday.

Perhaps she was in a rush to get somewhere after pick up
Perhaps somebody was already talking to the teacher or there were a line of people waiting to do so and she decided to wait until next week
Perhaps she internalised all the comments on this thread and thought she'd be unreasonable to even ask

Wagyue · 27/06/2026 11:54

OP, as she could give it to your child the following morning I find this very strange.
Even if she couldn't give it in the morning, i would find it very strange.

I would think it is an invasion of your privacy for her to call like this.

I wouldn't dream of calling to a teachers door, for the same reason.

You could ask the Principal is this normal as you found it strange.

I wouldn't like it, so you are not alone.

EverythingElseIsTaken · 27/06/2026 11:54

Oliveoy · 27/06/2026 09:32

Under which of the 6 lawful bases do you think the teacher was permitted to access the address?

www.gov.uk/guidance/data-protection-in-schools/data-processing-a-school-is-permitted-to-do#personal-data-the-justifications

Those are the lawful basis for processing the data - the school processes data under several of those.

The teacher DID have a legitimate reason to access the data - to deliver relevant materials to the child.

We all do GDPR training and delivering school relevant items by hand or post is acceptable and allowed under GDPR legislation.

This teacher did not make an unannounced “visit” (I do have to do these and they too are allowed under the correct circumstances), she simply put something through the door.

WaitingForMojo · 27/06/2026 12:00

I wouldn’t like it.

But teachers did call at our house to drop things off. One knocked on the door at lunch time to say that my child needed antihistamines, and took them in for them!

But they went to a village school and most staff lived in the village. When one of the teachers was off ill, the parents from the class took flowers round to her house! She didn’t like it either (she was a friend of mine and I was there when they turned up!)

EverythingElseIsTaken · 27/06/2026 12:01

Oliveoy · 27/06/2026 10:00

Yes it was. They literally visited the pupil's home to put something through their letterbox.

And what if a member of staff happened to be leafletting an area with, say, advertising flyers (which my school does regularly). Does that mean that they have “visited” those homes including some which may be homes of pupils?

Of course not! Putting something through the letterbox is NOT a visit!

Sploon · 27/06/2026 12:03

Newfog · 27/06/2026 08:11

I don't understand why you need the info though? Information should be accessed on a need to know basis. I can't see how a teacher needs to know a pupils address. But even if the teacher can gain access, they need to use that information in an appropriate way. The address information belongs to the parent too - they have a right to privacy. I just don't understand - someone else mentioned earlier that everyone who works in a school has access to all a child's person info - that seems excessive and unnecessary.
I hold info for all our employees - their managers would not have access to their address, the company owner does not have access to their address - none of them need it - so unless there is a good reason and the owner of the info has agreed I would not be sharing it and that includes for nice things too - like celebrating their birthday, sending them a bottle of champagne to congratulate them on their engagement etc.

Filling in forms is the main reason. Loads of medical forms ask for the child's DOB, address etc. in primary, these are generally filled in by class teachers.

Oliveoy · 27/06/2026 12:05

EverythingElseIsTaken · 27/06/2026 11:54

Those are the lawful basis for processing the data - the school processes data under several of those.

The teacher DID have a legitimate reason to access the data - to deliver relevant materials to the child.

We all do GDPR training and delivering school relevant items by hand or post is acceptable and allowed under GDPR legislation.

This teacher did not make an unannounced “visit” (I do have to do these and they too are allowed under the correct circumstances), she simply put something through the door.

As I've already pointed out, this situation fails under the 3 part test of purpose, necessity and balance required for it to be classed as a legitimate interest. "To deliver relevant materials to the child" isn't automatically a legitimate interest in itself unless it satisfies each of the 3 parts. It satisfies none. And there's no way you could even begin to argue the data was accessed under any of the other 5 bases.

It's really quite concerning how people are claiming to be GDPR trained but in actuality have a very poor understanding of it.

BackToLurk · 27/06/2026 12:07

Oliveoy · 27/06/2026 12:05

As I've already pointed out, this situation fails under the 3 part test of purpose, necessity and balance required for it to be classed as a legitimate interest. "To deliver relevant materials to the child" isn't automatically a legitimate interest in itself unless it satisfies each of the 3 parts. It satisfies none. And there's no way you could even begin to argue the data was accessed under any of the other 5 bases.

It's really quite concerning how people are claiming to be GDPR trained but in actuality have a very poor understanding of it.

No. What’s quite concerning is that people have turned into such petty jobsworth’s that they can’t just see something as ‘teacher just dropped certificate off’. Or that adult women can’t just ask why something was done. That’s wayyyyy more ‘concerning’.

Onelifeonly · 27/06/2026 12:12

As a teacher I do think it was an odd thing to do. Why not wait till the child is back in school? Only reason to do something like this would be if it was the last day before they left the school and the teacher had let them know they were coming.

EverythingElseIsTaken · 27/06/2026 12:12

Sploon · 27/06/2026 12:03

Filling in forms is the main reason. Loads of medical forms ask for the child's DOB, address etc. in primary, these are generally filled in by class teachers.

Definitely. Our Y6 teacher is currently filling in loads of these for transition. She gets google forms from the secondary schools and transfers data from our MIS including addresses, assessments, attendance etc.

EverythingElseIsTaken · 27/06/2026 12:13

Oliveoy · 27/06/2026 12:05

As I've already pointed out, this situation fails under the 3 part test of purpose, necessity and balance required for it to be classed as a legitimate interest. "To deliver relevant materials to the child" isn't automatically a legitimate interest in itself unless it satisfies each of the 3 parts. It satisfies none. And there's no way you could even begin to argue the data was accessed under any of the other 5 bases.

It's really quite concerning how people are claiming to be GDPR trained but in actuality have a very poor understanding of it.

Well I passed my data controller exam with flying colours and our GDPR audit last Autumn flagged zero issues….

Oliveoy · 27/06/2026 12:17

EverythingElseIsTaken · 27/06/2026 12:01

And what if a member of staff happened to be leafletting an area with, say, advertising flyers (which my school does regularly). Does that mean that they have “visited” those homes including some which may be homes of pupils?

Of course not! Putting something through the letterbox is NOT a visit!

No, because the two situations are not comparable.

The first is an individual pupil's data is accessed with the purpose of going to that single address to deliver something. The word visit is entirely appropriate here, meaning to go to a place.

The second is that a wider number of houses are being leafletted. The data being used in order to leaflet these isn't personal data which has been accessed; it is based solely on location. If pupils' homes are included it is merely incidental. This would therefore not be classed as visiting a pupil's home.

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