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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

£22 per hour for cleaning - REALLY?!

563 replies

DorotheaShottery · Yesterday 06:40

I was thinking the other day "Dot - you've had enough of this cleaning lark - get yourself a cleaner!"

I put some feelers out on FB and it appears the going rate is £20-£22 per hour!!

Is that normal in the not-SE-not-Cheshire parts of the UK? AIBU to think it's ridiculous?

OP posts:
Leavelingeringbreath · Yesterday 10:40

Fiftyandme · Yesterday 06:46

Yup. They deserve to earn a decent wage too

Just out if interest which job roles do you think deserve to earn minimum wage if not cleaning which is an unskilled job?

littlemousebigcheese · Yesterday 10:41

We pay £24 an hour for ours and they are amazing! Worth every penny to not have to do all the bathrooms every week!

Slightyamusedandsilly · Yesterday 10:42

littlemousebigcheese · Yesterday 10:41

We pay £24 an hour for ours and they are amazing! Worth every penny to not have to do all the bathrooms every week!

LOVE this.

Good cleaners are GOLD.

RedRiverShore6 · Yesterday 10:44

Well, Dot, you better get on and do your own cleaning if you don't want to pay the price.

x2boys · Yesterday 10:44

Leavelingeringbreath · Yesterday 10:40

Just out if interest which job roles do you think deserve to earn minimum wage if not cleaning which is an unskilled job?

It doesnt matter wether they are unskilled
They are self employed and can therefor set their own rates of pay
It really is that simple.

toottoot3 · Yesterday 10:47

Unless you have disability no one needs a cleaner, you want one which instantly makes it a different payment structure. You want personable, trustworthy, good time keeping, this adds up
. Anyone thinking we'll I'm a professional and I get about the same an hour has made their desicion to go into a "safe" profession which comes with stress and possible uni fees, but you knew that, you didn't think you would suddenly get more than any other person in your field? Self employed people , deal constantly with customers face to face, not hiding behind endless emails, 3/4 clients a day means you have 3/4 different methods, travel and no HR, alone with clients you don't know. You can have a first day on the job every day sometimes which is stressful and never boring. A plumber can come out and press a button and it's £200, your paying for what they offer cause you can't/won't. It's totally different set up than sitting in an office everything about you maintained and paid for by your company, no compassionate leave, at the whim of others need for you, can be dropped cause they have mislaid a fiver and blaming you. As previous poster says they pay £30 for a gardener, mowing a lawn, digging up weeds don't imagine all of them have been to uni?
It's probably a little bit of why should I pay when I could do it myself, or I don't get paid for doing it why should they? attitude I think from some pretty delusional folk who expect a woman to clean for buttons , rather than understand that woman is leaving her family to clean up after yours, cause you seeked her out.
Time travelling between jobs , listening/dealing with awkward clients , grudgingly paying days after job done, it's not for the faint hearted!

3ps · Yesterday 10:49

I’m south east and been quoted £18 an hour which I thought was quite reasonable and will be paying once I’m back to work.

myglowupera · Yesterday 10:49

lol at people who can afford a cleaner but complaining about paying the cleaner a decent amount so they can earn a decent wage.

GinaandGin · Yesterday 10:50

deadpantrashcan · Yesterday 07:41

I’m getting used to all these initialisms but the CF one is “cheeky f*cker,” right? So someone is a cheeky f*cker for establishing what is included in their package? It’s up to them. People’s expectations have to be managed, and some things cannot be cleaned in certain timeframes. Looking forward to hearing how long your cleaner lasts, and how much you decide they are worth paying.

Agree with this

GeorgeMichaelsCat · Yesterday 10:51

DorotheaShottery · Yesterday 07:37

One CF informed me that she "doesn't do skirting boards." Apparently they are included in her Deep Clean Package.

She wasn't a "cheeky fucker". She was telling you what is covered by her standard clean.

TheRozzers · Yesterday 10:54

£20 ph and worth every penny

Verv · Yesterday 10:56

Mine are 22ph and their assistance is invaluable.
I don't have a lot of spare time, and I don't want to spend what spare time i have cleaning.
If you want a service, you pay for it.

Lucyccfc68 · Yesterday 10:58

I would have no issue paying £20 an hour for a cleaner, if I could find a decent one.

I have had to say goodbye to 4 cleaners in the last 12 months.

One didn’t do a bad job but wanted to text me on the morning of the day she was coming to tell what what time SHE would arrive. Could have been anytime between 8.30 am and 4pm.

Another one booked. First visit on time and an average clean. Following week didn’t turn up at all (text me the following day - poorly child). Following week I needed to leave to get to the dentist and agreed what time she would be there. She was late, so I had to leave to get to the dentist. She then expected to be paid. She was 40 minutes late!

The next one was more interested in making bows out of my towels and doing silly stamps on my toilet roll. She then put photos of my house on Instagram without my permission.

The last one was an absolute lunatic. Cleaning was a shocking standard and she spent 20 minutes stood outside my house on the phone screeching at someone, whilst I was in a meeting with a Director. I had to mute myself and text her to shut up.

There have got to be some good, reliable cleaners out there, but I’ve yet to find one.

Katemax82 · Yesterday 11:02

2 years ago I got paid £12 and hour by an agency and most of the jobs required a 20 minute drive each way got 2 hours. Total bullshit

DorotheaShottery · Yesterday 11:02

Looking forward to hearing how long your cleaner lasts, and how much you decide they are worth paying

I wouldn't pay more than £15 ph which is a couple of quid over NLW. So I'll carry on doing my own cleaning - I've managed for several decades 😊

OP posts:
VeterinaryCareAssistant · Yesterday 11:03

Fiftyandme · Yesterday 06:48

Minimum wage workers don’t have to pay extra pension that their employers contribute, they don’t have fuel costs, nor the additional wear and tear of travelling between temporary work sites and if they do they have to be compensated, they don’t have materials costs, they don’t have the additional admin hours they need to work to run the business.

Edited

Minimum wage workers definitely have fuel costs. If they drive to their workplace they need fuel.

Delphiniumandlupins · Yesterday 11:04

CopeNorth · Yesterday 06:53

Yes. Agree. Mine is not that much, but some of her clients are more rural and she can spend a decent amount of time travelling between them. So the rate isn’t actually a rate of what she’s getting all day. Just while she’s there.

This is very true. In a 35 hour working week, a cleaner will have several hours where they're not actually earning - travelling between jobs, buying supplies, admin. In addition to not getting paid when they are on holiday or sick.

SP2024 · Yesterday 11:06

Yes. Plus VAT.

Cottagecheeseisnotcheese · Yesterday 11:07

If for example the cleaner charges £20 an hour and between 9-5 manages 3 x 2 hour jobs works 5 days a week and doesn't work 6 weeks a year (combination of holidays and sick) they then generate a gross profit of £20 x 30 x 46 in a year total 27600, this is gross profit not net income from this we minus expenses providing cleaning materials not just bleach and spray but mops buckets etc in some cases maybe a vacuum cleaner extending brushes for dusting picture rails curtain poles. Liability insurance and business insurance on their car as it is more than just commuting this will easily reduce( net profit gross income) to somewhere close to 25k per year. On which they pay tax NI and fund a pension like anyone else. Also for this they have no employers pension contribution or any sick pay and still have to do own admin and tax returns chase debts etc so averaged over the full year it is barely more than minimum wage. £20 an hour with costs and covering there own holis and sick pay and doing own admin works out at 25,000 /52/35=£13.73 per hour, so they need to charge £20 an hour to end up with £13.73 before tax

Katemax82 · Yesterday 11:09

ToffeeCrabApple · Yesterday 07:09

I don’t understand why you think they are not professional? My cleaner is incredible. The work she does in 2 hours would take me at least 6! I think that is a skill. Also, she is a professional as she gets paid for it.

To be honest, mine was no better, faster or thorough than me. I do a better job myself, I'm good at cleaning, but I'm time poor. However I'm not pissing away £22 an hour.

I have to earn £36 before tax to pay that.

Ive told my eldest when he is in secondary i'll pay him to clean.

If I paid my teenage daughter to clean my house would be like something from the before scenes in how clean is your house

ruethewhirl · Yesterday 11:10

MyBrightPeer · Yesterday 07:09

Radical idea: if you don’t want to pay that much, clean your own house.

reaches for Mumsnet bingo card 🙄

BadSkiingMum · Yesterday 11:10

Some years ago I made an AIBU post saying that I was shocked that people were not arranging to pay their cleaners during holiday periods.

The cleaner in question was a young EU woman of about 25 (so no family members nearby) and had come to me saying that she was desperately short of money because people were going away during the summer and cancelling their sessions.

This was in a rapidly gentrifying area of inner London, stuffed with finance and IT professionals, where houses were changing hands for £700k plus. So frankly I thought this was pretty poor form of her other clients.

I therefore had her in to do some extra cleaning and also some gardening work, that didn’t particularly need doing, but I wanted to help her out. We could afford it, but it did feel a bit rum to be effectively subsiding other couples to save on their cleaning bills…

For our own part I would always arrange to have her come in and do her usual hours while we were away.

I posted about this on MN AIBU and was told that I was an idiot for feeling sorry for her and giving her the extra work, that no one with any brain should think twice about cancelling cleaning sessions to save money while on holiday, that she should be an independent self-sustaining person and their cleaner probably did better financially than they did themselves…

So which is it Mumsnet? Are cleaners under-paid exploited female labour (as has been suggested on this thread) or high earning professionals who need to deliver a perfect finish every time but can also be cancelled at will, like any other service?

Or is there a case for something in the middle where a reasonable rate is paid but care is taken to give continuity of income, flexibility according to their timetable and tolerance for not being entirely perfect in an imperfect world? That to me seems to be the best approach for a long term relationship.

x2boys · Yesterday 11:11

DorotheaShottery · Yesterday 11:02

Looking forward to hearing how long your cleaner lasts, and how much you decide they are worth paying

I wouldn't pay more than £15 ph which is a couple of quid over NLW. So I'll carry on doing my own cleaning - I've managed for several decades 😊

So whats the point of your thread then?

Thechaseison71 · Yesterday 11:12

Fiftyandme · Yesterday 06:48

Minimum wage workers don’t have to pay extra pension that their employers contribute, they don’t have fuel costs, nor the additional wear and tear of travelling between temporary work sites and if they do they have to be compensated, they don’t have materials costs, they don’t have the additional admin hours they need to work to run the business.

Edited

Ok what about other self employed people that are scraping minimum wage BEFORE making extra pension contributions?