We rented out a house.
The tenants were terrible. The reason we let was because we were in between deciding where to live permanently. We were completely honest that it would be a one year contact at a time.
The house was immaculate, fully refurbished and spotlessly clean, garden landscaped. We let through an agent thinking that this would be better all round.
We specified no pets/no smoking/no redecorating other than touching up paint which we provided.
All fine for a while until the tenants started making complaints. They said that their child had a dust allergy and that we needed to change the carpets for wooden floors. We refused as the carpets were brand new and only in lounge and bedrooms.
They stared complaining of damp and mould. We’d lived in the house for years and never had any damp or mould. We went to check and it was quite clearly mould from drying washing, no windows open, no heating on. So we bought them a dehumidifier.
Then we found out they had a dog and cat. Even though it was no pets.
They’d put wallpaper up and painted walls different colours. They weren’t supposed to completely redecorate it was in the contract. The house was absolutely filthy but it was never picked up by the estate agent.
The estate agent always took their side even though they broke their contract.
In the end we gave them notice. When they left the house was absolutely disgusting. They hadn’t vacuumed in the two years they’d been there. Every door, wall and surface was thick with grime. They’d obviously had pets and been smoking (all out of the contract), the carpets which had been brand new were completely trashed with huge stains all over it looked like they’d been having food and red wine fights. Their children had drawn all over the walls.
The bathroom like like it had never so much as had a wipe over.
Tye estate agent didn’t want to know and said we had zero chance of keeping the deposit as it was all wear and tear.
Luckily it went to an independent to decide and we showed evidence before and after and an inspector went in. The tenants didn’t get a penny of their deposit back we got it all for cleaning and redecorating.
That was my experience. There should be enough social housing for those that need it.
Private renting isn’t a suitable option for families that need a long term home.