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Share your dilemmas and get honest opinions from other Mumsnetters.

New renter rights act is a bloody good thing!

444 replies

Pineapplewhip · Yesterday 06:24

Naturally landlords have some justifiable concerns/questions but those that are up in arms about the whole thing are completely bloody immoral. The slum landlords have spoilt it for the good ones and the decent landlords should blame them and not the government for protecting people.

If you arent aware of the actual points of the bill - I've listed them below. I cant see how any reasonable person can disagree that it's just enforcing the most basic human decency and regulation.

  • End to no fault evictions: landlords can only evict renters if they want to sell, move in themselves, move their family into the property or there are serious rent arrears. They have to prove they are selling too - they cant just say they are!
  • Rent can only rise once a year, any rise above market rate can be disputed fairly and 2 months notice is given.
  • Landlords can't refuse you for having children or being on benefits (if you prove that benefits/finances make the property affordable). This isnt about being on full benefits either. Many single parents need benefits to top up income.
  • Landlord ombudsman - tennants can raise fair disputes and repair issues for free online and landlords cannot just ignore it/grey rock. Repeat offenders will be visable in the database. Landlords legally must act on the complaints.
  • Faster action must be taken on damp and mould. Basic human rights! No more shitty emails from a middle man letting agent just blaming the tennant for not opening a window - when actually (for example) a house needs its brickwork repointing.

The only legitimate thing I have empathy for is the concern that it will be more of a process to evict non paying tennants as it will need to go through a court. However - this is why landlord insurance exists!!

Please ask yourself - if your child was renting - wouldn't you want them protected like this?

OP posts:
GoldebWeasel · Today 09:17

BlakeCarrington · Today 08:17

Yes that’s true, I’ve also been evicted via S21 by my landlady ahead of the bill coming in. Shite behaviour by her, which just adds to my believe that renters need protecting from landlords. Worked out ok though as I’m now buying a lovely ex rental while landlady can’t sell (way overpriced). Karma 😂

Karma would be if you found yourself in a situation where you had to rent out your newly acquired flat.

Funtime2 · Today 09:18

greenappletasty · Today 07:17

Yes there was a fan. But they wouldn’t use the fan OR open the windows. I open the window every time I shower and I live in a new build which doesn’t require anywhere near the amount of ventilation that a Victorian building does. I also have fans in all shower rooms. It’s good to use both tbh. I also open windows in my new build every day. Last time I checked, opening a window didn’t kill me.

Why on earth people take umbrage to ventilating houses properly I’ll never know. My mother has been a right pain. Moved to a Victorian house and refused to open windows. It was beautiful when she first moved in. Within six months mould everywhere. Never opened windows. She complained bitterly. I was sick of hearing my own voice telling her why she had mould. Mould spores on the walls directly outside the bathroom door. Would she open the bathroom window after a shower? No she would not. So stupid. When she went in a care home, I yet again had the back breaking task of washing every single wall down with mould treatment. Her house never got mould again once she was out of it.

Half the housing stock in the UK is ancient and yet we have no idea how to respect the building materials used.

it’s funny to me how despite me listing a real life list of horrific abuse from tenants over a decade, people just can’t accept that tenants are often terrible and are desperate to pin the housing crisis on landlords. When it’s the governments fault. There are bad people everywhere and you don’t suddenly get majority bad people because they happen to be landlords.

Here is why I sold my rental
house last year:

abusive tenants causing £1000s damage
feeling like a parent to tenants, eg phones calls asking me to change light bulbs for them or replace AAA batteries on thermostats (how thick can you possibly be, who raised these people??)
rent defaults
causing the lovely neighbours noise pollution
treating pets inhumanely
removing the ability to use mortgage interest as an expense
EICR reports
upcoming demands to EPC ratings which will destroy most of the Victorian stock in the UK and will have condensation dripping down internal walls but everyone seems unable to grasp the needs of old buildings
tax returns
unpredictable nature of tenant abuse - my dad was dying and I still had to go rip up urine soaked flooring to desperately try to cover the vacancy period that I didn’t know was coming because the tenant defaulted on rent then did one in the middle of the night with no notice
never made a profit
called all kinds of name by people on the internet
and the new bill coming in which means abuse from tenants will just intensify

I’m so happy I am free!! I’ve never felt so good since I sold. I still pinch myself that I’ll never have to suffer abuse as a landlord ever again.

Edited

A fan?

You mean an extract?
These are normally connected to the light so they go on automatically, did you not have that?

Bizarre and I live in a victorian house.

laveritable · Today 09:30

coulditbeme2323 · Yesterday 11:07

She is right though.

No SANE landlord will wake up and say "let me evict this GOOD tenant" NEVER! I've had tenants for up to 10 years and did not increase the rent for once! So abolishing Section 21 is just another way for this clueless government to make tenants think they are doing something positive! Tenants have automatically gone on to rolling contracts anyway!!!

BlakeCarrington · Today 09:32

GoldebWeasel · Today 09:17

Karma would be if you found yourself in a situation where you had to rent out your newly acquired flat.

No I wouldn’t do that. I’m buying it as my home, not as an opportunity to scalp tenants. I’ve seen enough of that during my time renting and I’m not using tenants to pay my mortgage thanks.

laveritable · Today 09:38

Passaggressfedup · Yesterday 12:32

Sorry landlords, but you don't get damp problems that cause you thousands of pounds to fix because your tenants don't open the windows. The fact anyone claims this makes them look like one of the terrible landlords this act is about
This a perfect example of what is likely to become a real problem. I was faced with this has a landlord. Lived in the property for 10 years. No mould. One tenant family, no mould. Then one moved and suddenly, mould everywhere. Before I knew it, it was all my fault, their child had severe asthma because of me and the environment welfare of whatever they were called, we're involved.

When I visited, I was horrified. Mould on doors walls, ceiling. All the windows were closed, the rooms were cramped with furniture, no place for air to circulate...and best, clothes drying on the radiator, in a very small room, window closed...they were using a condensed dryer despite a hole for a fan extractor.

The damage was serious but deemed all my fault. Thank God, they got into dodgy business and had to leave very quickly. The house was cleaned, damaged sorted, redecorated. No need to do any treatment for mould as the house was deemed normal. New tenants have been there over 10 years...no one bit of damp or mould....

It's all good to say that a section 8 can be used for damage, but proving the damage is caused by the tenants is another, especially when they don't have to let you in the property. And then the costs and stress of trying to evidence it...the court has the power to make the tenants responsible for the costs, but if they don't have the money to pay, you still get nothing.

Being a landlord has become much more of a financial risk than a financial investment. Not worth it when the government expects them to become social landlords. They fell to be good social landlords but think those who pay taxes for the privilege should do it....total delusion that the next government will pay for!

Absolutely! Referencing has to be "IRON CLAD", not taking any chances! And guess who pays for ALL this???

GoldebWeasel · Today 10:00

BlakeCarrington · Today 09:32

No I wouldn’t do that. I’m buying it as my home, not as an opportunity to scalp tenants. I’ve seen enough of that during my time renting and I’m not using tenants to pay my mortgage thanks.

A job loss, having to look after a sick relative, having to relocate and being unable to sell the flat would do it. Spite legislation and taxing has a habit of back firing on those who push it. Theres nothing about renting out a property that deserves karmatic punishment, this is just childish envy and no way to behave.

KatiePricesKnickers · Today 10:13

@GoldebWeasel ”Spite legislation and taxing has a habit of back firing on those who push it. Theres nothing about renting out a property that deserves karmatic punishment, this is just childish envy and no way to behave.”

It’s not out of spite and envy. It’s updating the law as the number of people who are tenants has grown substantially.
The tax laws, that were introduced at a snails pace, by a Tory government, are absolutely fair.

GoldebWeasel · Today 10:31

KatiePricesKnickers · Today 10:13

@GoldebWeasel ”Spite legislation and taxing has a habit of back firing on those who push it. Theres nothing about renting out a property that deserves karmatic punishment, this is just childish envy and no way to behave.”

It’s not out of spite and envy. It’s updating the law as the number of people who are tenants has grown substantially.
The tax laws, that were introduced at a snails pace, by a Tory government, are absolutely fair.

Really? Ok, but let’s be honest.,,nobody is buying that. The pp even described it as karma. Everyone knows what it’s about, the same as the farmer tax, education tax, employer tax, ending salary sacrifice and stealth income taxes. The consequences are on those who pushed for these things.

There’s absolutely nothing fair about taxing costs.

emark · Today 10:43

As you pointed out landlords should've be discriminating those claiming benefit top ups to pay rent.
Issues occur when these top ups are not used to pay rent.
As you also said landlords should have insurance, sadly many insurers will not recover tenants claiming benefits, also some BTL mortgages have terms preventing letting to benefit recipients.

The government need to look at these areas

HobGobblynne · Today 10:43

Cosyblankets · Yesterday 12:05

Of course it will be factored in.... when setting the rent
When the costs go up so will the rent

The point I'm making is that this isn't a new thing...so no reason for rents to increase for this reason as a result of the RRA. Landlords should always have had rent guarantee insurance.

GingerBeverage · Today 10:43

But what about airbnbs? They’ve taken over whole towns.

mondaytosunday · Today 10:47

Landlord insurance is useless - the tenant has to be months in arrears and a section 8 served before any action and there’s usually a 90 day exclusion.
Im a landlord and it doesn’t really affect me if my tenant is good. However my last tenant was tricky. She had constant issues that had nothing to do with me, but she would use them to not pay rent. For example she (admittedly) left a window open and a cat or a fox got in and made a bit of a mess. She claimed I must have insurance to deal with this and she didn’t feel ‘safe’ living there so didn’t pay her rent for a month as she went to stay with family. Then she was burgled - again not my fault as locks were working but again she stopped paying her rent. The agent got her to pay up in the end but this wreaked havoc with my own financial responsibilities. In the end when her lease was up I decided not to renew - but I wouldn’t have the option now and would have to wait three months to serve notice, then they have four weeks, only then can I apply for a court order which should take 8 weeks but in reality can take much much longer, the tenants get double the amount of time now and all evictions must go through the courts. I also had a tenant who paid his first months rent and then stopped - so the 90 exclusion means the insurance was void. I also got constant nuisance reports. As he breached the terms of the lease I could still evict him but it would take at least twice as long.
For a good tenant who pays on time and respects the property then there should be no issues. The majority of landlords want to keep good tenants and are prompt on repairs. But those than aren’t? It’s made it much harder to get them out. This is why so many landlords are selling up.

Sahara123 · Today 10:56

Funtime2 · Today 09:18

A fan?

You mean an extract?
These are normally connected to the light so they go on automatically, did you not have that?

Bizarre and I live in a victorian house.

They’re called extractor fans, you’re both right!

dancehysterical55 · Today 11:06

puddingwisdom · Today 07:50

So, then why all the anger directed towards people saying they were "accidental landlords"?

I never set out to become a LL. It was never part of my plan at all. I merely inherited a bungalow from my nan and I was so emotionally attached to it I couldn't sell it (I spent most of my childhood there). What on earth is wrong with me renting it out? I rented to a single mum on benefits actually so I am not sure what your problem is. You seem really angry.

I suppose you want me to take personal responsibility for a systematic housing issue that is beyond my control. Well sorry, not gonna do that I'm afraid. Take your blame elsewhere.

Edited

I'm not angry at all, but there are kinder spirited things you could have done with the house other than make money from it.

greenappletasty · Today 11:08

Funtime2 · Today 09:18

A fan?

You mean an extract?
These are normally connected to the light so they go on automatically, did you not have that?

Bizarre and I live in a victorian house.

This is getting really boring. Stop pretending to not understand. The extract fan was independent to the light switch. They never used it. Their words. Why can’t you just accept a lot of tenants are compelled to damage property and blame anyone but themselves.

BlakeCarrington · Today 11:09

GoldebWeasel · Today 10:00

A job loss, having to look after a sick relative, having to relocate and being unable to sell the flat would do it. Spite legislation and taxing has a habit of back firing on those who push it. Theres nothing about renting out a property that deserves karmatic punishment, this is just childish envy and no way to behave.

Not at all. Many many hobby landlords, mine included, deliberately bought their BTLs as an investment for the tenants to pay off their mortgages.

Those accidental landlords that you mention are in a minority, but even if you are in that lucky position why not just sell the superfluous property to make it available to others in times of acute shortages, rather than renting it out for your own profit? (And claims of providing a social benefit do not wash btw - landlords are in it for their own profit. Just look at all the evictions ahead of improved tenant’s rights)

HobGobblynne · Today 11:11

mondaytosunday · Today 10:47

Landlord insurance is useless - the tenant has to be months in arrears and a section 8 served before any action and there’s usually a 90 day exclusion.
Im a landlord and it doesn’t really affect me if my tenant is good. However my last tenant was tricky. She had constant issues that had nothing to do with me, but she would use them to not pay rent. For example she (admittedly) left a window open and a cat or a fox got in and made a bit of a mess. She claimed I must have insurance to deal with this and she didn’t feel ‘safe’ living there so didn’t pay her rent for a month as she went to stay with family. Then she was burgled - again not my fault as locks were working but again she stopped paying her rent. The agent got her to pay up in the end but this wreaked havoc with my own financial responsibilities. In the end when her lease was up I decided not to renew - but I wouldn’t have the option now and would have to wait three months to serve notice, then they have four weeks, only then can I apply for a court order which should take 8 weeks but in reality can take much much longer, the tenants get double the amount of time now and all evictions must go through the courts. I also had a tenant who paid his first months rent and then stopped - so the 90 exclusion means the insurance was void. I also got constant nuisance reports. As he breached the terms of the lease I could still evict him but it would take at least twice as long.
For a good tenant who pays on time and respects the property then there should be no issues. The majority of landlords want to keep good tenants and are prompt on repairs. But those than aren’t? It’s made it much harder to get them out. This is why so many landlords are selling up.

I agree it’s going to take longer to get a tenant out in some cases now but that’s mainly down to court backlogs rather than the legal mechanism itself. For breaches like rent arrears or tenancy issues, Section 8 has always been the correct route. Section 21 was often used instead of that, which is why the Renters Reform changes are removing it, but the enforcement route for genuine breaches is still there.

I’m not sure what a better middle ground would have been, other than improving court capacity and enforcement timelines alongside the changes.

Cyantist · Today 11:36

I don't rent my old house out anymore thankfully, but at every inspection we saw they had caused more and more damage to the property. But they paid their rent, so I would never have been able to evict them unless I actually sold up? That is ridiculous. When they eventually moved we had over 20k of repairs to do.

In my area I am already seeing so many landlords selling up there is nowhere to rent. There is literally one 3-bed property to rent on Rightmove in my entire city. What are people supposed to do who can't buy? There's certainly no housing association places available.

Emmashome · Today 11:43

We rented out a house.

The tenants were terrible. The reason we let was because we were in between deciding where to live permanently. We were completely honest that it would be a one year contact at a time.

The house was immaculate, fully refurbished and spotlessly clean, garden landscaped. We let through an agent thinking that this would be better all round.

We specified no pets/no smoking/no redecorating other than touching up paint which we provided.

All fine for a while until the tenants started making complaints. They said that their child had a dust allergy and that we needed to change the carpets for wooden floors. We refused as the carpets were brand new and only in lounge and bedrooms.

They stared complaining of damp and mould. We’d lived in the house for years and never had any damp or mould. We went to check and it was quite clearly mould from drying washing, no windows open, no heating on. So we bought them a dehumidifier.

Then we found out they had a dog and cat. Even though it was no pets.

They’d put wallpaper up and painted walls different colours. They weren’t supposed to completely redecorate it was in the contract. The house was absolutely filthy but it was never picked up by the estate agent.

The estate agent always took their side even though they broke their contract.

In the end we gave them notice. When they left the house was absolutely disgusting. They hadn’t vacuumed in the two years they’d been there. Every door, wall and surface was thick with grime. They’d obviously had pets and been smoking (all out of the contract), the carpets which had been brand new were completely trashed with huge stains all over it looked like they’d been having food and red wine fights. Their children had drawn all over the walls.

The bathroom like like it had never so much as had a wipe over.

Tye estate agent didn’t want to know and said we had zero chance of keeping the deposit as it was all wear and tear.

Luckily it went to an independent to decide and we showed evidence before and after and an inspector went in. The tenants didn’t get a penny of their deposit back we got it all for cleaning and redecorating.

That was my experience. There should be enough social housing for those that need it.

Private renting isn’t a suitable option for families that need a long term home.

SapphOhNo · Today 11:45

Happy Renters Rights Act Day.

Sent notice on my damp flat a leaking roof with an awful landlord/letting agent.

Two months and I'm out.

HobGobblynne · Today 11:55

Cyantist · Today 11:36

I don't rent my old house out anymore thankfully, but at every inspection we saw they had caused more and more damage to the property. But they paid their rent, so I would never have been able to evict them unless I actually sold up? That is ridiculous. When they eventually moved we had over 20k of repairs to do.

In my area I am already seeing so many landlords selling up there is nowhere to rent. There is literally one 3-bed property to rent on Rightmove in my entire city. What are people supposed to do who can't buy? There's certainly no housing association places available.

Of course you could evict them, damaging your property would be a breach of tenancy and could evict under section 8. Why did you continue to rent to them if they were damaging the property?

HobGobblynne · Today 11:58

Emmashome · Today 11:43

We rented out a house.

The tenants were terrible. The reason we let was because we were in between deciding where to live permanently. We were completely honest that it would be a one year contact at a time.

The house was immaculate, fully refurbished and spotlessly clean, garden landscaped. We let through an agent thinking that this would be better all round.

We specified no pets/no smoking/no redecorating other than touching up paint which we provided.

All fine for a while until the tenants started making complaints. They said that their child had a dust allergy and that we needed to change the carpets for wooden floors. We refused as the carpets were brand new and only in lounge and bedrooms.

They stared complaining of damp and mould. We’d lived in the house for years and never had any damp or mould. We went to check and it was quite clearly mould from drying washing, no windows open, no heating on. So we bought them a dehumidifier.

Then we found out they had a dog and cat. Even though it was no pets.

They’d put wallpaper up and painted walls different colours. They weren’t supposed to completely redecorate it was in the contract. The house was absolutely filthy but it was never picked up by the estate agent.

The estate agent always took their side even though they broke their contract.

In the end we gave them notice. When they left the house was absolutely disgusting. They hadn’t vacuumed in the two years they’d been there. Every door, wall and surface was thick with grime. They’d obviously had pets and been smoking (all out of the contract), the carpets which had been brand new were completely trashed with huge stains all over it looked like they’d been having food and red wine fights. Their children had drawn all over the walls.

The bathroom like like it had never so much as had a wipe over.

Tye estate agent didn’t want to know and said we had zero chance of keeping the deposit as it was all wear and tear.

Luckily it went to an independent to decide and we showed evidence before and after and an inspector went in. The tenants didn’t get a penny of their deposit back we got it all for cleaning and redecorating.

That was my experience. There should be enough social housing for those that need it.

Private renting isn’t a suitable option for families that need a long term home.

Edited

Having pets and redecorating were both breaches of your contract and you could have served a S8. You don't need the letting agents permission for that.

Unfortunately for lots of people renting privately is the only option - I don't know anyone that would choose it if there was an alternative.

Emmashome · Today 12:06

HobGobblynne · Today 11:58

Having pets and redecorating were both breaches of your contract and you could have served a S8. You don't need the letting agents permission for that.

Unfortunately for lots of people renting privately is the only option - I don't know anyone that would choose it if there was an alternative.

Edited

I’m only sharing my experience.

We could have started eviction proceedings however the estate agents were supposed to do regular inspections. They did but they never reported any of these things.

It was only when dh went round that we knew what was going on.

I’m purely sharing my experience.

If it was up to me there’d be enough social
housing for those who need it.

igelkott2026 · Today 12:07

I agree with most of the new rules OP but I don't think anyone "needs" a pet, and landlords couldn't refuse guide dogs anyway.

I don't have a problem with landlords anyway - we need rental properties.

What I do have a problem with is holiday homes that could be used for residential, and second homes that should be used all the time and not just for three weekends a year.

HobGobblynne · Today 12:14

Emmashome · Today 12:06

I’m only sharing my experience.

We could have started eviction proceedings however the estate agents were supposed to do regular inspections. They did but they never reported any of these things.

It was only when dh went round that we knew what was going on.

I’m purely sharing my experience.

If it was up to me there’d be enough social
housing for those who need it.

No I get that it's only your experience but when you said "the estate agent always took their side even though they broke their contract" - it makes it sound like you were aware those breaches were occurring.