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Share your dilemmas and get honest opinions from other Mumsnetters.

What phrase do you hear ALL THE TIME during your working day, that makes you want to scream?!

385 replies

Ilovemychocolate · 24/04/2026 13:33

So I’m a childminder.
Whilst out with the kids (presently four 2 year olds) I hear “you’ve got your hands full” multiple times a day!
Over and over again, and it’s SO hard to react with a smile sometimes! (But I do obviously)
When I worked in shops it was “printed it this morning!” if someone handed me a fresh note.
So what do you hear constantly whilst working, that makes you scream inside?!

OP posts:
freetospeakup · Yesterday 08:23

'the needs of the service' 😡

AndresyFiorella · Yesterday 08:28

Imamumgetmeoutofhere · Yesterday 08:05

I’m a GP receptionist..

General phone call exchange goes something like this, though obviously more in depth with names, dates of birth, very briefly idea of there issue so we can direct to correct clinician or even urgent care / A&E or 999 if more appropriate.

patient - hello, I’d like an appointment please
me - of course, do you need to be seen today or a routine appointment?
patient - routine
me - ok. Our next routine with dr is 10 days time
patient - haven’t you got anything sooner

im my head I’m thinking “yes I offered you today” 🙄🙄🙄

I think this is totally reasonable. The patient was honest and said they didn't need to be seen today, but thinks 10 days is too long to wait.

mamajong · Yesterday 08:34

My role involves a lot of events and at every one, every new person you meet asks the same 3 questions 'what do you do?' 'Have you travelled far to get here' and 'have you been together this event before' so you just answer those 3 questions over and over again...

Legomania · Yesterday 08:39

Imamumgetmeoutofhere · Yesterday 08:05

I’m a GP receptionist..

General phone call exchange goes something like this, though obviously more in depth with names, dates of birth, very briefly idea of there issue so we can direct to correct clinician or even urgent care / A&E or 999 if more appropriate.

patient - hello, I’d like an appointment please
me - of course, do you need to be seen today or a routine appointment?
patient - routine
me - ok. Our next routine with dr is 10 days time
patient - haven’t you got anything sooner

im my head I’m thinking “yes I offered you today” 🙄🙄🙄

You didn't offer today for a routine appointment though!

Toblertwosome · Yesterday 08:41

PillsBox · 24/04/2026 13:55

"There's no I in team"

No, but there's two in idiot 🙄

Yeah but there's a you in cunt,stuns and silences I find 😆

MeetMeOnTheCorner · Yesterday 08:46

Pivot - latest buzz word. Yuk.

StillSpartacus · Yesterday 08:56

I’m allergic to penicillin.
Me: What happens when you take it?
Nothing, my mum just told me never to take it.

The context here is that it isn’t these people’s fault - too many people were wrongly told they were allergic to penicillin in the 1970’s, but it is annoying to hear it, knowing that for most of them it would be a safe and effective treatment.

Hedjwitch · Yesterday 09:01

Reach out
Lean in
The art of the possible
Protein rich
Granularity
Deep dive
Left and right of arc
Stand by

InterestedDad37 · Yesterday 09:01

"Speak to" + something in meetings. As in "Jerome, can you speak to this?"
No, I bloody can't. But I can speak about it 😀

BlueRidgeMountain · Yesterday 09:09

aintnospringchicken · 24/04/2026 14:44

I worked for the NHS in a very busy out patient department doing routine tests on patients( amongst other things)
If I had a pound for every time I heard “ is this what you do all day nurse, do you not get bored” I’d be very rich.
I wanted to scream back at them “I’m not a nurse,I do lots of of different things that you don’t see as an out patient and what do you / did you do that is / was so bloomin’ interesting”

Ha! I get this one too. All they see is that tiny interaction I have with them, and not the rest of my widely varied and pretty interesting job. Once I asked the person saying this what they’d done for a job and they replied with “something even more boring than this!” 😂

neverbeenskiing · Yesterday 09:40

I work in safeguarding. This means that I am regularly told that things which are nothing whatsoever to do with safeguarding are "a safeguarding issue" by people who do not understand what the word safeguarding actually means. Seriously considering getting little cards printed with the definition to save myself time.

PorcupineOnline · Yesterday 09:49

RufustheFactualReindeer · 24/04/2026 13:55

I don’t have capacity

or

they don’t have capacity

I use this all the time when the same person constantly tries to offload extra work on to me. It is an easy way to close the request down. This person has tasks they don't like and always try to delegate them to me!

SwedishEdith · Yesterday 10:36

Rafiel · 24/04/2026 21:45

Not technically incorrect but constant twatter about 'cascading' and 'embedding'.

Ridiculous AI written emails which range from robotic to verbose Victorian novel and bear no relation to the way the individual speaks.

My boss repeatedly says 'without further adieu'. It's ADO!

I had a manager who always said "segoo" for segue. They'd clearly seen it written down (probably on someone else's PowerPoint slides) and not connected it to the pronunciation. And they said it a lot.

Kfti48dj · Yesterday 10:44

Deep Dive

TealScroller · Yesterday 10:51

GrillaMilla · 24/04/2026 14:55

'Has someone done a poo?'
Followed by them walking round sniffing out the culprit

I need a new job

Got to be care home staff, right? I've been there!!!

StrictlyAFemaleFemale · Yesterday 11:00

A few of my colleagues have started prefacing their request with hvad hedder det... (What's it called) And it's driving me nuts.

harrietthespi · Yesterday 11:08

’can you just..’ , and ‘are you busy’ when I’m CLEARLY fucking busy .

ToffeePennie · Yesterday 11:38

“But you MUST have appointments, it’s an emergency” said in a childish bitter tone, by one of the dozens of phone calls I get every day from people who want chiropody services but refuse to listen to my voicemail which tells them that I am fully booked and cannot take on anyone else even if it is an emergency.
It drives me crazy because I always always feel guilty about saying no. But there are only so many hours in a day!!

sammylady37 · Yesterday 11:40

harrietthespi · Yesterday 11:08

’can you just..’ , and ‘are you busy’ when I’m CLEARLY fucking busy .

I have a colleague who rings and when I answer, she says “am I interrupting you?” . It’s a pointless question, of course she’s interrupting me. She knows she is, I know she is. She’s going to do it anyway. I used answer ‘no, it’s ok’ but now I say ‘yes, you are’ and she laughs awkwardly and launches into whatever she was ringing about. She never says “oh sorry, when would suit for a call?” so clearly her asking in the first place is a meaningless exercise.

LlynTegid · Yesterday 11:45

UpperLowerMiddleClass · 24/04/2026 18:14

We seem to have a spate of very important senior people constantly declaring in meetings that they ‘have a hard stop at 12’ or whenever.

If they turned up on time and that is the scheduled finish time of the meeting, then fair enough. Not otherwise.

LlynTegid · Yesterday 11:47

AndresyFiorella · Yesterday 08:28

I think this is totally reasonable. The patient was honest and said they didn't need to be seen today, but thinks 10 days is too long to wait.

And given the reputation of GP receptionists, no wonder people try to negotiate.

Friendlygingercat · Yesterday 11:49

When I worked in local government (public facing) the key phrase was "the exigencies of the service". We used to make a joke of it among ourselves although not in front of bosses.

I once has a one to one with my bos and he went through all of these

I see where your coming from
We're singing from the same hymn sheet
It is what it is
You seem to have lost your mojo
To see the broader picture
Structural changes in the profession
.....

I forget the rest.

JustGotToKeepOnKeepingOn · Yesterday 11:49

“Can I leave that with you…?” Always said by the manager so you can t say no!

Ilovemychocolate · Yesterday 12:03

CuppaAndCuddles · 24/04/2026 20:08

Childminder here.
Yep that is the phrase that drives me up the wall! I just have to politely smile or if I'm feeling extra grumpy say something like if I had a pound everytime I heard that I wouldn't have to work!
Or jokingly sarcastic like have I?! I didn't realise
Or if I'm in a good mood and they're genuinely nice I'll say yes and a heart full too. I much prefer when people say something to compliment us like how well behaved they are or how happy they look or how happy they look! It really makes me want to scream sometimes though!

I sometimes say “yes and I’m being paid too!”
🤣

OP posts:
NormasArse · Yesterday 12:04

Ilovemychocolate · 24/04/2026 13:33

So I’m a childminder.
Whilst out with the kids (presently four 2 year olds) I hear “you’ve got your hands full” multiple times a day!
Over and over again, and it’s SO hard to react with a smile sometimes! (But I do obviously)
When I worked in shops it was “printed it this morning!” if someone handed me a fresh note.
So what do you hear constantly whilst working, that makes you scream inside?!

I used to get that when I was fostering, that and, Don’t you have a TV?’ 🙄