Well it can be, yes. In theory. The simple truth is that is mostly isn't. At least not in 'cash only' establishments. We all know that. It's disengenuous to pretend otherwise. There is generally only one reason that anyone insists on, or prefers cash only payments in their business and it almost always involves something illegal. Either tax evasion, money laundering or benefit fraud. Bank transfers cost nothing on either side. Card transfers do cost usually around 1 or 1.5% to the seller. Cash is free to accept and to spend but not free to handle and manage, not in terms of the time it costs a business that takes a lot of it. And if you are regularly paying large amounts of cash into a personal account rather than a business account, you will be asked questions. Even as a business we regularly get phone calls from our bank where we have to justify why we take so much cash.
We take cash in our business because our customers like to use it, but it only accounts for around 20% of our takings. I am a strong believer that cash should always exist, but I also understand all the challenges it presents to banks, the police and HMRC in terms of it being used to prop up illegal activity.
It's actually a pain in the neck for us to manage the cash and what it takes us in time and faff to count it and bank it and constantly keep the till full of change isn't really worth the saving we make on card charges. It also leaves margins for error on our tills as well as the risk of passing counterfeit notes, or theft, either from the till or when we are taking the cash to the bank.
Any business will know that only accepting one method of payment, be that cash or card, is going to lose you a certain amount of custom when people realise they can't pay or don't want to pay via your preferred method. That's something that, as a business, you have to take a wider view on. Weigh up what it might cost you in lost sales versus the benefits. I've just outlined the benefits of being card only. What are the completely legal and above board benefits of cash only? Someone do enlighten me, because as a legitimate business owner I can't see any.
Given that virtually everybody these days does have a bank account, a phone and a bank card, it's very rare to find someone who simply cannot pay you by card or by instant bank transfer. Whereas with cash, it's extremely common for people to have no cash and no easy or immediate access to any. We have people pay for stuff on their phone or apple watch, they don't even bother carrying a card around anymore. They don't even have the option to quickly find an ATM.
Being asked for cash when you were not expecting it is a massive inconvenience for most people and many will shrug apologetically and walk away rather than buy something. Why do you think even Big Issue sellers are ready and waiting with their mobile card machines these days? They know it's the difference between a sale and no sale.
Businesses with a cash only polic know this. If they choose to do it anyway it means there is an ulterior motive that probably isn't entirely above board. I challenge anyone to persuade me otherwise.