Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Cat versus human a&e

311 replies

catmummy22 · 04/03/2026 21:46

My cat was a bit poorly last night so I took her to the out of hours cat hospital. I called them at 8 pm and within 1 hour, I had booked the appointment, had her checked over and was back home.
My friend’s mother also took a turn for the worse last night. They drive to a&e at the same time as I went with my cat, but had to wait to be seen until 4 am. Suspected heart issue so quite serious.

I paid 350 pounds for my cat to be seen. I have pet insurance. I really wish I could pay £350 to be seen if I needed a&e too. I rather pay that than wait a. Ight to be seen.

My AIBU is in the different health care offered to pets versus humans in this country. As a human you can’t even pay your way to be seen in an emergency. Brits seem to think as long as it’s free, it’s good, but is it time to start thinking about charging in the NHS too? I think so!

OP posts:
catmummy22 · 07/03/2026 11:39

WiddlinDiddlin · 06/03/2026 19:53

If you hadn't got insurance, and you now tried to insure your cat with a pre-existing condition, you'd not get that condition covered and insurance would be more expensive.

Thats the situation many people would be in, besides those who plain can't afford any insurance.

No insurance company is covering me, I have far too many preexisting conditions, any cover I'd get would be through the roof and cover next to nothing.

So in your private fee paying insurance based world, instead of everyone waiting 10 hours, some of us just aren't getting treated at all, and will therefore die.

Sounds great yes.

No you are thinking US model. Look to other European countries instead.

OP posts:
catmummy22 · 07/03/2026 11:40

Lmnop22 · 06/03/2026 15:41

Not having a hair cut or watching Bridgerton, however, won’t potentially kill you…. So what a useless analogy!

It’s not useless as my point is what people are prepared to pay for. Let’s not pretend the whole of the Uk cannot afford £50 to see a GP.

OP posts:
Didimum · 07/03/2026 13:31

HoppingPavlova · 07/03/2026 11:17

@Didimum Private healthcare will never offer emergency services. It puts far too much pressure on the system and knocks into other health services too much

They can though. It can be set up to work. Not in UK, but I worked A&E for decades (also worked many years over in your NHS and still keep in touch with friends working do understand the issues). My work was public A&E, however we have some private A&E’s as well associated with private hospitals. I’ve had my family treated at these when relevant. They don’t exist outside of major metro areas and are not set up to take major trauma or things such as arterial dissections. They don’t all have the same capabilities either, some are fine for stroke and cardiac events, in fact better than public as no ramping, others can’t handle those. They are all fine for things such as appendicitis, gall bladders, you can get these whipped out if needed often within hours, also a lot of orthopaedic stuff like complicated fractures requiring surgical fix. By using these if you can, you take the pressure off the public A&E system for this stuff.

Where I am, nearly half the population is covered by private insurance. With the private A&E’s as described above, the A&E visit is not covered, that is out of pocket, but if you need to be admitted, including surgical, your private health covers that aspect. Our mix of public/private insurance general works pretty well and it’s a shame people don’t consider such models when thinking about the NHS, it seems to be all NHS as it is (which is not sustainable by the way), or weirdly, the US system (which none would want for very good reason), people can’t stretch themselves to imagine the many other successful models in different countries.

Exactly. They can’t operate like true emergency services. They are selective, specialised and area dependent. They don’t take pressure off public healthcare, they create a two tier system whereby the rich can more readily have their lives saved.

HoppingPavlova · 07/03/2026 14:47

@Didimum They don’t take pressure off public healthcare, they create a two tier system whereby the rich can more readily have their lives saved

???? They absolutely take the pressure off the public system in areas where they exist, which are major metro and where more A&E’s are clogged. And no idea what you are blathering on about rich people’s lives being saved. No matter how much money you do or don’t have, our public A&E system will ‘save you’ (where possible) if you are in a car accident, equestrian crush, have been stabbed/shot etc. The private A&E system is not set up to ‘save rich people’s lives’, as explained, it is set up to take the pressure off the public hospital system by whipping out appendices, and gall bladders and pinning fractures for people who can pay, thus freeing up more capacity in the public system for those who can’t.

Paying something for healthcare if you CAN afford to do so is not untoward. In fact, our government have a nifty little mechanism whereby if you are over a certain age and earn over a certain limit, it imposes an additional tax on you if you DON’T have private health insurance (which is why nearly half of our population is covered by it). So, essentially, you don’t have to pay for private health but will be paying more for the public system, on top if your already higher tax rate, if you don’t, which is fair. I can tell you from firsthand experience, if the private system was withdrawn tomorrow and the public system had to deal with the extra load, everyone here would be fucked (and that’s the really polite way of putting it) and as an example, those people currently waiting 18 months in the public system for their hip replacement will now be waiting at least 3 years, and how does that help anyone?

Didimum · 07/03/2026 19:29

HoppingPavlova · 07/03/2026 14:47

@Didimum They don’t take pressure off public healthcare, they create a two tier system whereby the rich can more readily have their lives saved

???? They absolutely take the pressure off the public system in areas where they exist, which are major metro and where more A&E’s are clogged. And no idea what you are blathering on about rich people’s lives being saved. No matter how much money you do or don’t have, our public A&E system will ‘save you’ (where possible) if you are in a car accident, equestrian crush, have been stabbed/shot etc. The private A&E system is not set up to ‘save rich people’s lives’, as explained, it is set up to take the pressure off the public hospital system by whipping out appendices, and gall bladders and pinning fractures for people who can pay, thus freeing up more capacity in the public system for those who can’t.

Paying something for healthcare if you CAN afford to do so is not untoward. In fact, our government have a nifty little mechanism whereby if you are over a certain age and earn over a certain limit, it imposes an additional tax on you if you DON’T have private health insurance (which is why nearly half of our population is covered by it). So, essentially, you don’t have to pay for private health but will be paying more for the public system, on top if your already higher tax rate, if you don’t, which is fair. I can tell you from firsthand experience, if the private system was withdrawn tomorrow and the public system had to deal with the extra load, everyone here would be fucked (and that’s the really polite way of putting it) and as an example, those people currently waiting 18 months in the public system for their hip replacement will now be waiting at least 3 years, and how does that help anyone?

I don’t blather. I look at the real, workable facts.

Healthcare is a basic need, not a luxury. When private healthcare exists alongside a public system, access to faster or better treatment depends on ability to pay rather than medical need. That creates a two-tier system where wealth buys priority, which is unjust in a society that claims healthcare should be universal.

It drains staff and resources from the NHS.
Private providers rely on the same limited pool of doctors, nurses, and specialists trained by the public system. When those professionals move to private work, often for higher pay or better conditions, it reduces staffing capacity in the NHS and can actually worsen waiting times.

Private A&E wouldn’t reduce NHS pressure.
Emergency departments deal mostly with patients who either cannot choose where they go (ambulances, life-threatening emergencies) or cannot afford private fees. A private A&E would therefore mainly treat the small group who can both pay and are stable enough to choose, while the NHS still handles the majority of emergencies. In addition, complex cases and complications from private surgery would likely still be transferred to NHS hospitals that have the full specialist infrastructure – just like they are now.

HoppingPavlova · 08/03/2026 01:41

@Didimum

It drains staff and resources from the NHS.
Private providers rely on the same limited pool of doctors, nurses, and specialists trained by the public system. When those professionals move to private work, often for higher pay or better conditions, it reduces staffing capacity in the NHS and can actually worsen waiting times

No, it won’t. You are saying this as you can’t conceptualise how it can work. Again, I have worked in this model for decades in the public A&E space and no one is ‘drained of resources’ due to private either in A&E’s or private hospitals in general.

Where privates exist, consultants/residents often work a proportion in each. The whole point of private is to INCREASE capacity, not to shift it from one system to another.

I’ll try and make it super simple maths. Let’s say a public hospital requires 10 staff, and a private required 5 staff. That’s 15 staff in total. It’s NOT that the public hospital now only has 5 staff left. You are thinking of your current model with staffing dictated by NHS constraints. In our system, it’s usually the same consultants work across both, so say the 15 in total (just for the purpose of the simple illustrative maths example) will work an average of 60% public, 40% private. There is no stealing from one system to another. By doing this initially, and having 15 rather than 10 heads, you can actually increase training spots as well as they can do so across the two systems under the same consultant if that makes sense.

Given the NHS at present, to set this up, yes, the immediate limitation is staff, however you can address this by getting staff from equivalent health systems globally, and then this will gradually increase your local training capacity so you can decrease your import need over time.

Private A&E wouldn’t reduce NHS pressure.
Emergency departments deal mostly with patients who either cannot choose where they go (ambulances, life-threatening emergencies) or cannot afford private fees. A private A&E would therefore mainly treat the small group who can both pay and are stable enough to choose, while the NHS still handles the majority of emergencies.

Some of this is just bulldust, and some just lacks understanding of A&E throughput. Yes, most life-threatening emergencies will always go through public A&E, however this is not the majority of A&E throughput. So, if you do have a life threatening emergency you will be prioritised accordingly in a public A&E irrespective of whether you are homeless living in the street or have millions to spare. The ‘small group who are stable enough to choose’ you refer to is not small. It’s large. That’s where you can really reduce A&E pressure. Yes, won’t reduce for pressure trauma or critical issues, but fractures, gallbladders that have decided now’s the time, acute asthma etc, by removing relevant people in this group to the private system does indeed ease pressure and increase capacity/decrease waiting times for people who don’t have the ability to use the private system. That’s a fact, I’ve lived in for decades and from the public perspective, being incredibly grateful of the private system we do have.

The issue here, is you are looking at the NHS model as it is now (again, am very familiar with it as worked in it for a number of years, in your A&E). Yes, what I’m describing can’t happen tomorrow in your model as it is now, which is all you seem to be conceptualising, but if your model is revised it can work as evidenced by other successful global models based on free universal healthcare but with additional options/mixes. I’m not including the US system obviously as that’s not universal healthcare, it’s not something anyone should want.

Lmnop22 · 08/03/2026 09:47

catmummy22 · 07/03/2026 11:40

It’s not useless as my point is what people are prepared to pay for. Let’s not pretend the whole of the Uk cannot afford £50 to see a GP.

Nobody said that. But some people can’t. What do those that can’t afford £50 do exactly?

IamnotSethRogan · 08/03/2026 10:00

catmummy22 · 04/03/2026 21:49

I have insurance. So I only pay £99. I would like the option to pay to not wait 10 hours to be seen.

So you think people should be seen quicker based on their ability to pay, as opposed to the seriousness of their medical condition?

catmummy22 · 08/03/2026 10:19

Lmnop22 · 08/03/2026 09:47

Nobody said that. But some people can’t. What do those that can’t afford £50 do exactly?

You cannot stop the conversation just because a small conversation cannot afford it. What do you think happens on other European countries?

OP posts:
catmummy22 · 08/03/2026 10:21

IamnotSethRogan · 08/03/2026 10:00

So you think people should be seen quicker based on their ability to pay, as opposed to the seriousness of their medical condition?

This is not what I have said exactly, but it’s time to demand more from the NHS than it being free. It’s not working and UK feels like a third world country these days.

OP posts:
MeatRaffleRita · 08/03/2026 10:26

You can't compare a vet practice to the NHS 😆

YABU

estrogone · 08/03/2026 10:34

catmummy22 · 04/03/2026 21:46

My cat was a bit poorly last night so I took her to the out of hours cat hospital. I called them at 8 pm and within 1 hour, I had booked the appointment, had her checked over and was back home.
My friend’s mother also took a turn for the worse last night. They drive to a&e at the same time as I went with my cat, but had to wait to be seen until 4 am. Suspected heart issue so quite serious.

I paid 350 pounds for my cat to be seen. I have pet insurance. I really wish I could pay £350 to be seen if I needed a&e too. I rather pay that than wait a. Ight to be seen.

My AIBU is in the different health care offered to pets versus humans in this country. As a human you can’t even pay your way to be seen in an emergency. Brits seem to think as long as it’s free, it’s good, but is it time to start thinking about charging in the NHS too? I think so!

I got your point OP and I agree with you.

Lmnop22 · 08/03/2026 11:01

catmummy22 · 08/03/2026 10:19

You cannot stop the conversation just because a small conversation cannot afford it. What do you think happens on other European countries?

Yes but you cannot continue a conversation which has the ultimate result of denying medical care to the poor either…

I’m sure in other countries there are preventable deaths caused by inability to pay for medical care and there are later diagnoses and poorer outcomes because people won’t pay until they absolutely have to because the situation has become dire.

catmummy22 · 08/03/2026 11:34

Lmnop22 · 08/03/2026 11:01

Yes but you cannot continue a conversation which has the ultimate result of denying medical care to the poor either…

I’m sure in other countries there are preventable deaths caused by inability to pay for medical care and there are later diagnoses and poorer outcomes because people won’t pay until they absolutely have to because the situation has become dire.

Later diagnosis and poorer outcome for the poor is already reality in the uk. Partly I think because no one wants to have the conversation.

OP posts:
Lmnop22 · 08/03/2026 11:48

catmummy22 · 08/03/2026 11:34

Later diagnosis and poorer outcome for the poor is already reality in the uk. Partly I think because no one wants to have the conversation.

I just wonder what real difference to the NHS charging for GP/A&E appointments will make?

Chances are those poorer outcomes and late diagnosis issues will be made worse. And everyone who can afford to pay for their initial consultation will almost certainly not be able to afford treatment beyond a prescription for antibiotics or similar so the load on the NHS for x rays, MRI scans, investigative treatments, inpatient care, operations etc etc etc will be identical because they aren’t affordable and there are already private options available in those areas which haven’t taken the burden off the NHS.

Except you being seen sooner, how does paying for A&E help?

BillieWiper · 08/03/2026 11:52

If I had to pay that I'd not be able to feed myself for a month?!
And to be diagnosed and treated by a series of nurses and doctors in a general hospital would cost a lot more than £350?

I don't really see how you compare emergency human medicine with veterinary care.

Toddlerteaplease · 08/03/2026 11:59

My late cat’s insurance costs used to cripple me! She was worth every penny but it was a stretch. So I’m incredibly grateful for the NHS. Both as a nurse and a patient. And it has its faults. But generally I’ve had excellent care, as do the patients we care for.

Didimum · 08/03/2026 12:08

Private healthcare already drains resources from the NHS - just look at dentistry and children’s ENT services.

I’m afraid you’re living in dismantled lala land and not a decades-old infrastructure we actually have to work with, not to mention government and public perception and acceptance of what we have to work with. There is no point in discussing conceptual term – it helps precisely no one.

catmummy22 · 08/03/2026 16:14

Didimum · 08/03/2026 12:08

Private healthcare already drains resources from the NHS - just look at dentistry and children’s ENT services.

I’m afraid you’re living in dismantled lala land and not a decades-old infrastructure we actually have to work with, not to mention government and public perception and acceptance of what we have to work with. There is no point in discussing conceptual term – it helps precisely no one.

I am not living in lala land. I think those who think the whole population are so poor they will die if the NhS starts charging for some services are living in lala land.

OP posts:
XenoBitch · 08/03/2026 16:16

catmummy22 · 08/03/2026 16:14

I am not living in lala land. I think those who think the whole population are so poor they will die if the NhS starts charging for some services are living in lala land.

No one thinks the whole population is poor. But for some people, £50 to see a GP means they wont eat for over a week.
You must be living under a rock if you can't see that.

Zov · 08/03/2026 16:33

XenoBitch · 08/03/2026 16:16

No one thinks the whole population is poor. But for some people, £50 to see a GP means they wont eat for over a week.
You must be living under a rock if you can't see that.

Well said! About 3-4 years ago, a few people suggested to one of the Senior Doctors/at our large (18 GP) medical practice - 4 miles away in the local market town - that people are charged when they make an appointment (£25 to £35 was the suggestion,) and that it could be refunded when they turn up. OR don't take the money, when they book the appointment, but do take if it they don't turn up.

And even this upper middle class, Oxford University educated, privileged, middle aged man had the common sense and empathy to know that this could be detrimental to the elderly, the vulnerable, the poor, and people with various disabilities and so on....

Whilst it was frustrating for 1 in 8 or so appointments to be no shows, they refused to bring in such a system. And to charge £50 is batshit. Many people will struggle with a loss of £50! And to charge £50 for an appointment anyway - even if people do turn up - is utterly ludicrous. As you say, that's a week's food shopping for some people!

Anyway, they have the Total Triage System now, (at my GP surgery, and many others,) which seems to be working well, despite many people worrying about it when they introduced it in October 2025, and this has resulted in very VERY few no-shows. When someone has pesented their medical issue online at 9am, and requested a face to face GP appointment, they are very unlikely to not turn up.

.

MsGreying · 08/03/2026 16:34

Lmnop22 · 05/03/2026 16:33

But doesn’t that just mean all the poor people wait even longer because you’ve paid to jump the queue??

A&E already triage very quickly and then prioritise based on how sick you are and NOT how much cash you wave at them.

Also, private healthcare like Bupa etc is a thing so maybe get yourself some private human health insurance and leave the NHS hospitals to the needy

Everyone paying to see a GP is seeing a GP.

That surely means there's less normal GP appointments?

emilysquest · 08/03/2026 16:41

In Ireland it is about €50 to see the GP. But if you have a medical card, which my DS has for example (he is autistic) then it's free. Also cards for people on low incomes. Many people have medical insurance, as I do, which then pays you back 75% of the cost.

catmummy22 · 08/03/2026 16:44

emilysquest · 08/03/2026 16:41

In Ireland it is about €50 to see the GP. But if you have a medical card, which my DS has for example (he is autistic) then it's free. Also cards for people on low incomes. Many people have medical insurance, as I do, which then pays you back 75% of the cost.

Similar in my home country. It works. People also don’t go for a sore throat like they do in this country.

OP posts:
igelkott2026 · 08/03/2026 16:48

Chippoa · 04/03/2026 21:52

There was a thread on this a couple of weeks ago, re cats and vet care vs a and e.

to be honest I’d support a move to an insurance type/co pay system similar to some European countries and others.

So would I. The NHS should offer a core A&E (ie genuine A&E, not "I have a splinter so thought it would be a good occasion to take the whole family for an evening out at the hospital" service along with maternity, paediatrics and cancer/life threatening illness care.

Everything else should be insurance-based.

It works well in European countries - it isn't perfect but they get a better service than we do. If you don't earn much or anything you have a state-funded insurance, otherwise your employer and you pay it between you.

Of course that model only works if the tax rate is reduced to compensate. I suspect we'd end up paying twice.