To have said this to my cleaner?

[wellwatnow]

NC for this. I've had this last cleaner for almost a year, I've had several over the years and although this one isn't all that great she's one of the best at cleaning and I will say is by far the most reliable. She comes every other Monday and sometimes I have to text her on a Sunday afternoon to tell her I won't be in as she has to use the key safe (usually I am home).

I wasn't home last time she came, and I won't be home tomorrow either. As always I thanked her for doing a good job, she's always said I must let her know if anything is missed out with her cleaning, so I asked her if she could make sure my laundry room gets a good clean as she forgot to do it last time.

Anyway, a while later she replied and said no problem, sorry if you thought the laundry room hadn't been cleaned, she said she had cleaned it but would give it a good clean. I replied to thank her and said I'd noticed that one of the wall cupboard doors had definitely not been cleaned which made me think she'd forgotten the room. Well she replied quite quickly by saying she knows which door I mean, and that she hadn't cleaned it because it looked like it was covered in dried cat sick (my cat often sleeps on the top of the wall cupboards in the laundry room) and that she didn't want to clean it, and that I must have known about it because otherwise how did I know it hadn't happened after she left? She said she left it as she didn't want to clean it up and thought it could be the thing we never spoke about, whatever that means. She then said she can't make tomorrow but would be in touch when she's free.

I suspect now that she won't be coming back, which is infuriating as it's impossible to get people to clean, all my friends that have cleaners tell me they are too busy and won't give me their numbers. I only found this one as she was cleaning for a neighbour one day. I had to wait ages for her to find a space to fit me in. But I can't help think she's taking this way too personally.

I don't agree. I don't have a cleaner but if I did they certainly wouldn't be cleaning up after my cats

Im so confused, why would a cleaner not clean up cat sick? If I had a cleaner I would want her to clean everything that needed cleaning! As in everything that I would clean up otherwise what is the point of being a cleaner? Seriously, what do people think a cleaner's job is? I've been a hotel cleaner in the past and cleaned up all sorts because that was my job.

Edited to say, of course I should say that a cleaner can be a he or a they, and not just a she.

I disagree completely. Most people I know who have a cleaner, whizz round before the cleaner comes and check that there are no skid marks in the toilet or anything else undesirable about.

If it's disgusting cleaning like cat/dog sick, wee or poo, human incontinence or sick, etc. I don't think that is really part of the job description unless it's specifically included.

I don't have a cleaner and I still find the idea of leaving animal body fluids for one to deal with mortifying.

Then what is the point of employing a cleaner if you're going to do some of the cleaning?!

Gosh she sounds like a cleaner I have occasionally. You aren't in a city beginning with B are you?

I think it's universally acknowledged that people don't leave "skiddy" toilets for cleaners to clean.... certainly not if they want them to stay! It's the height of disrespect and speaks volumes if they can't even clean their own toilet of their own mess!

cleaners aren’t short of work where you are it seems. She’ll be off to work in a house where she doesn’t have to clean up vomit.

What you are clearly not understanding is that self employed cleaners are completely within their rights to up and leave if they don't like the way they are being spoken to or treated,

Its a sellers' market not a buyers'. If the person contracting them is too much of a pain in the arse, they can leave. The person paying does not necessarily wield all the power. The person they are paying is also weighing them up as to how much of a pain they are, and whether its worth it, given their other options.

Which are usually many, given as, despite some numpties here thinking its a well paid easy job, not enough people are prepared to do it. Because its not actually a well paid easy job.

Absolutely!

Expecting your cleaner, or any cleaner, to clean up anything that comes out of a body, animal or human, is a minging human being. It's no different from the people who leave public toilets filthy because they either see cleaning up their shit and piss and the cleaner's job or they just don't consider the cleaner at all.

Gosh, what an absolutely awful situation to be in. I have no idea how you will overcome this. 😀
OP It was meant tongue in cheek.

That was my first thought.

You sound condescending OP.

You purposely left cat sick... then complained she didn't clean it up? And you are now surprised that a clearly busy in-demand good cleaner won't be coming back because of how you spoke to her?

You saw the cat sick, you chose not to clean it up or drop a quick message to her that you were in a rush and to avoid that room.

If this is your side of the story (you don't seem kind or reasonable at all, I can guarantee her side of the story will be much worse. This will have been the final straw for her having to deal with you, I imagine . You sound petty and demanding tbh and she doesn't need the aggro when by the sounds of it she can pick and choose customers. You've shot yourself in the foot here big time and you need to become more self aware on how you come across. Learn from this and move on.

Go through an agency to get a cleaner

The cleaner voted with her feet. And rightly so! She gets to decide who and how she provides services to.

It doesn’t matter that 1 or 2% on this forum think that cleaners should clean pets sick, and on top they should work for disrespectful people…

‘What you are clearly not understanding is that self employed cleaners are completely within their rights to up and leave if they don't like the way they are being spoken to or treated’

How did you reach that illogical conclusion?

What's illogical about that? A self-employed person can choose which jobs they want to do.

‘It doesn’t matter that 1 or 2% on this forum think that cleaners should clean pets sick, and on top they should work for disrespectful people…’

Ignoring your questionable statistics, a cleaner’s job is to clean. Ergo if there’s sick, clean the sick. It’s literally the job of a cleaner. Clean. Unless there’s an exception in the contract *do not clean x,y, z.

Are you suggesting people who pay a cleaner to clean, are disrespectful?

Of course they can. I was referring to the first part of the statement ‘What you are clearly not understanding is that …’

You think it's ok that cleaners clean cat sick - other people don't. If the cleaner didn't want to clean cat sick - that's clearly up to them. Where do we draw the line - puke? Shit?

Sorry no. Not for that amount of money. Clean it yourself

‘You think it's ok that cleaners clean cat sick - other people don't’

What? If there’s cat sick clean it up. That’s my point. If you’re a cleaner, clean it. If it’s your house, clean it. Whoever sees it first is the lucky one.