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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To want dd's teddy back?

175 replies

MissingTeddy · 12/02/2026 11:11

We gave dd(8)’s favourite teddy (her constant companion for 5 years) to John Lewis’ Teddy Bear Repair & Refresh service before Christmas to be cleaned and mended.

It’s been lost while in their care (or technically the care of Johnson's dry cleaning and/or the courier and/or the repair centre, who are all involved with the service).

She’s been asking almost daily when her bear is coming home and I haven’t yet told her it's lost.

The exact bear isn’t available new or secondhand anywhere online.

I’m sharing in the hope that someone might recognise it, have one tucked away, or know where I might find an identical replacement.

I’ll post a photo below. Any help hugely appreciated 💛

Wanted an AIBU to get more traffic so: AIBU to think the £35 compensation the dry cleaning company has offered isn't going to cut it with my dd and I somehow need to find an identical bear?

Now wish I'd just taken it to our local Repair Cafe who would have mended it while I waited!

To want dd's teddy back?
OP posts:
Thread gallery
18
diddl · 13/02/2026 21:04

😂😂😂

Slsk21 · 13/02/2026 21:57

https://picturetopuppet.co.uk/recreating-a-lost-toy/ this company recreates lost teddies from photos you send them. Not sure how expensive they are, but would hope that you could be compensated by the company that lost the original.

Recreating a Lost Toy

Looking for a soft toy replacement? Recreating a lost toy is our specialism. Send us a photo of your missing toy and we can make a replica!

https://picturetopuppet.co.uk/recreating-a-lost-toy/

FordExplorer · 13/02/2026 22:47

That’s not the same!

Misslizzie96 · 13/02/2026 23:24

Maybe try posting on somw
killing eve facebook or Reddit fan groups? I hope she gets it back. It may turn up.

GabriellaFaith · 14/02/2026 00:59

https://ebay.us/m/BNgjMu

I know it has the butterfly on the foot, but I think it is otherwise the same... Maybe you could think of a story for the butterfly?

I feel for you. I would be gutted if we lost my youngest special bunny.

MissingTeddy · 14/02/2026 08:19

Sorry for the lack of updates yesterday, it was a really busy day!

I am waiting to hear back from a couple of people locally who think they might have one.

I also followed up on a few of the suggestions above and am waiting to hear back from TJ's Teddies and the production company. Be My Bear confirmed they don't have any.

One of the links shared above looks like the exact same bear for sale so will try that if the local ones don't work out.

Thank you all for your help!

I will look through the messages again now and try to answer any questions.

OP posts:
Laura95167 · 14/02/2026 08:26

MissingTeddy · 14/02/2026 08:19

Sorry for the lack of updates yesterday, it was a really busy day!

I am waiting to hear back from a couple of people locally who think they might have one.

I also followed up on a few of the suggestions above and am waiting to hear back from TJ's Teddies and the production company. Be My Bear confirmed they don't have any.

One of the links shared above looks like the exact same bear for sale so will try that if the local ones don't work out.

Thank you all for your help!

I will look through the messages again now and try to answer any questions.

A few of us are quite invested in finding out if your daughter gets her bear so please keep us updated

Bombastics · 14/02/2026 08:26

Sounds promising! 🤞

MissingTeddy · 14/02/2026 08:46

I have also just ordered one off eBay that looks like the right one, I think. Thank you to the mumsnetter who messaged me the link privately. @Laura95167 if there is a happy ending I will definitely let you all know :)

OP posts:
MissingTeddy · 14/02/2026 08:55

clubsspadesdiamondshearts · 13/02/2026 15:27

https://ebay.us/m/vp8DHQ

This is the exact one OP!

Edited

This is the link that I think is the right one and have ordered. Thank you!

OP posts:
Mamawiitch · 14/02/2026 08:56

Oops just seen it looks like you found one!

Ifonlyitwasthe90s · 14/02/2026 09:33

I feel very heavily invested in knowing that this has a happy ending 🐻

cinnamongirl123 · 14/02/2026 12:56

We lost a teddy once, got left on a bus, was never found. That was many years ago. Tried to replace it but couldnt get the exact one. Similar one never sufficed. The trauma is still there.

SDTGisAnEvilWolefGenius · 14/02/2026 13:01

Wonderful news, @MissingTeddy!

OrnamentalPeril · 14/02/2026 21:59

MissingTeddy · 12/02/2026 11:11

We gave dd(8)’s favourite teddy (her constant companion for 5 years) to John Lewis’ Teddy Bear Repair & Refresh service before Christmas to be cleaned and mended.

It’s been lost while in their care (or technically the care of Johnson's dry cleaning and/or the courier and/or the repair centre, who are all involved with the service).

She’s been asking almost daily when her bear is coming home and I haven’t yet told her it's lost.

The exact bear isn’t available new or secondhand anywhere online.

I’m sharing in the hope that someone might recognise it, have one tucked away, or know where I might find an identical replacement.

I’ll post a photo below. Any help hugely appreciated 💛

Wanted an AIBU to get more traffic so: AIBU to think the £35 compensation the dry cleaning company has offered isn't going to cut it with my dd and I somehow need to find an identical bear?

Now wish I'd just taken it to our local Repair Cafe who would have mended it while I waited!

Is it this one? Looks a bit well loved https://www.vinted.co.uk/items/7130517527-the-bear-factory

The bear factory | Vinted

The bear factory - Lovely pink teddy More in shop Loads of bargains in time for Christmas

https://www.vinted.co.uk/items/7130517527-the-bear-factory

diddl · 15/02/2026 14:13

Hope the bear arrives safely & is the right one.

It's very confusing as the Amazon link is Be My Bear & the Vinted one is The Bear Factory.

There seems to be some crossover!

Sandy89xx · 15/02/2026 20:04

I could be absolutley miles out here but the mouth looks different on the one you ordered to the original image.

MissingTeddy · 21/02/2026 13:28

The bear from ebay arrived today and the switch seems to be a success! Dd is cuddling her on the sofa now while watching TV. Thanks again for all your help.

OP posts:
SunMoonandChocolate · 21/02/2026 17:20

Oh, that's wonderful news OP! I'm so pleased for your little one, and for you.

rainbowsandraspberrygin · 21/02/2026 17:46

MissingTeddy · 21/02/2026 13:28

The bear from ebay arrived today and the switch seems to be a success! Dd is cuddling her on the sofa now while watching TV. Thanks again for all your help.

Lovely news!! Thank you for updating!

NotMeAtAll · 21/02/2026 19:31

❤️❤️❤️❤️❤️❤️❤️

NavyTurtle · 06/03/2026 10:00

Manchestergal003 · 12/02/2026 11:22

Is there not a contract or terms & conditions about losing an item in their care? £35 seems so low and I think you should push for more. It’s not just a teddy, I’ve still got mine and I’m in my 30’s!

I still have my bear that I got for my 1st birthday, I am 66! Luckily I am able to sew and was able to keep him well repaired and well stuffed over the years. I feel your pain. Edit - just seen that you have found one for her. Delighted for you.

Easterbunnygettingawrapping · 06/03/2026 10:05

Ah a happy ending!!
I can bear-ly contain myself!!

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