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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Is this just getting ridiculous! UNIVERSAL CREDIT

488 replies

ChristmasTime2023 · 05/02/2026 16:06

So had a review with UC today phone call she stated she would up date the journal with what I need to provide.
A full length photo of myself standing outside my front door with the key in the lock!?
Then a letter from the children's school & nursery saying they attend there
A letter from the children's gp
Passport photos
Child benefit award letter
Birth certificates (they have had birth certificates before )

This isn't a new claim either I dont understand why gp letters are needed they want one for me and my partner too.

Also on the phone call asked who I use for my gas and electricity
Ive never been asked these things before seems strange to ask?
Anyone else had a review lately what did they ask for.

Partner works full time if that matters.

OP posts:
imnotwhoyouthinkiam · 06/02/2026 15:05

Onbdy · 06/02/2026 14:42

What ‘lazy non tax payer shit’ are you referring to? If that is directed at me then please show me where I said that! 🤔🙄
ID can’t be held on file as you stated because lots of forms of ID have expiry dates, eg. passports, driving licences etc plus utility bills can only be used if they are within the last 6 months.
Of course you should be expected to attend an unpaid training day on your ‘day off’ UC should not be a lifestyle choice where you can choose to work part time and expect it to be topped up. It’s there to support people while they look for a job that does pay enough for them to stop claiming. Part of that is experience and training. This is the case for anyone deemed to be capable of looking for full time work.
If you don’t like that then stop claiming get a better paid or second job.
I’m not directing this at you because as you rightly said, I have no idea of your circumstances. However, there are people in this country who are playing the system and choosing UC as an alternative to working. That does need to be stopped.

Lazy non tax payer shit wasn't a direct quote, but your assumption that UC claimants don't work/ pay tax implies it. The unpaid training days are on top of a full time job. I'm not talking about a "day off" from unemployment ffs.

The point about paperwork expiring might be relevant, if they weren't asking for a birth certificate. But, for the 3rd (?) time now, I accept that they have to see it. And so will dutifully take it in to be seen. Luckily I dont have to be at work at that time !

KarenWheeler · 06/02/2026 16:25

HoskinsChoice · 05/02/2026 23:36

So everyone who pays tax should get UC then?

Do you think people that are claiming UC are paying enough tax to cover their share of public services?

They're still paying tax, and most people on UC work!

Onbdy · 06/02/2026 16:25

ForWittyTealOP · 06/02/2026 14:54

UC replaced several legacy benefits so you're wrong in suggesting it's a replacement for job seekers allowance. It's not purely income replacement for the unemployed or low-paid; it fulfils a number of functions including supporting disabled people and families with children.

There are a lot of assertions about people working just enough to keep UC off their backs but in the absence of concrete figures, that's made up rubbish. Apart from anything, as has already been pointed out, UC doesn't work in the same way as tax credits. It's a lot more conditional.

I love that people are replying to my comments on this thread about things I haven’t even said! 😂
I am perfectly aware of what UC is thank you and what it replaced. I haven’t even mentioned job seekers allowance! I also know that it’s based on capability for work and that people with disabilities and certain caring commitments don’t have the same expectations as those who are able to work.

KarenWheeler · 06/02/2026 16:26

Crochetandtea · 05/02/2026 23:58

If you don’t work and all your income is from benefits then you don’t pay tax. You use the money from taxpayers to pay the vat etc.
We have a tenant who has never worked a day in her life. First child at 16. She has never paid a penny of tax in her life because has never earn a penny in her life! It’s not a difficult concept.

You do realise UC is also claimed by millions of people who DO work?

Crochetandtea · 06/02/2026 16:27

ForWittyTealOP · 06/02/2026 14:02

The benefits bill would be cheaper by £30 bn a year and rising if we didn't have to pay private landlords mortgages (or in your case pure profit).
What kind of job do you think someone like your tenant would get that didn't need a UC top up? For all your moralising, it wouldn't save a penny.

You’re absolutely correct. Thats a huge saving for the taxpayer if we stopped housing benefit.
People should pay their own rent and the market will settle to affordable levels as landlords will only be able to charge what people can afford to pay from their own wages.

KarenWheeler · 06/02/2026 16:27

HappyTalkingAndLaughing · 06/02/2026 01:55

What triggers a review though or are they just random?

They're random. After 6 months on UC everyone can be reviewed, and then they happen every 6 months.

KarenWheeler · 06/02/2026 16:29

Redruby2020 · 06/02/2026 13:57

Doesn’t that also help back up where you live though, re; the tenancy agreement. Although I agree if not paying rent no need in that respect.

Proof of address is established when the claim is first started. So no need for proof of housing at all if the person isn't claiming for rent.

Sartre · 06/02/2026 16:29

This is crazy. For starters, I’m unsure how this proves anything at all- how would they know what your door looks like? Not everyone even has a number on their door but beside the by, it could be anyone’s door!

Secondly, AI exists, people can easily alter images and make them appear real. Sheer insanity.

IncessantNameChanger · 06/02/2026 16:36

LilyBunch25 · 05/02/2026 22:56

This may be due to application of the surplus earnings rule- final and/or redundancy pay can rule you out of claiming for a certain number of months.

I don't think it was enough of a pay out. Looks like they want to see two months clear of zero wage. Which is fun when you need to pay the rent.

Onbdy · 06/02/2026 16:38

imnotwhoyouthinkiam · 06/02/2026 15:05

Lazy non tax payer shit wasn't a direct quote, but your assumption that UC claimants don't work/ pay tax implies it. The unpaid training days are on top of a full time job. I'm not talking about a "day off" from unemployment ffs.

The point about paperwork expiring might be relevant, if they weren't asking for a birth certificate. But, for the 3rd (?) time now, I accept that they have to see it. And so will dutifully take it in to be seen. Luckily I dont have to be at work at that time !

So you’re putting words into my mouth now! To be honest it sounds as if you’re the one who has an issue with claiming. I don’t see anyone on here judging you, if you hold those assumptions about yourself then that’s your issue.

😂 It is a fact that lots of UC claimants don't work and don’t pay tax, to suggest otherwise is absurd.
You really do like accusing people of saying things they haven’t actually said, it seems as if you have a huge chip on your shoulder!
How can you have a day off from unemployment? Where was that said? To have a day off this has to be a holiday or mean that you work part time. You cannot seriously suggest that you are working full time, claiming UC and still being expected to ‘work for free’ on your days off!
I’m getting a bit bored of your bullshit and ridiculous responses now. If you don’t want to provide evidence needed to prevent fraud then don’t claim, simple!

Kirbert2 · 06/02/2026 16:48

KarenWheeler · 06/02/2026 16:27

They're random. After 6 months on UC everyone can be reviewed, and then they happen every 6 months.

I've claimed UC for going on 2 years now and have never had one of these reviews.

Redruby2020 · 06/02/2026 16:49

KarenWheeler · 06/02/2026 16:29

Proof of address is established when the claim is first started. So no need for proof of housing at all if the person isn't claiming for rent.

Yes but they may have moved, so even if their rent is not being paid, it shows proof of that. Of course people update things, but not always.
Then they might want a more fuller picture of everything hence asking for all this paperwork.
I’m not saying I agree with it, but that is how they do things.

KarenWheeler · 06/02/2026 16:54

Kirbert2 · 06/02/2026 16:48

I've claimed UC for going on 2 years now and have never had one of these reviews.

You will eventually. They are random, so people can be claiming for years without having one and others can have had 2-3 within the first couple of years.

Redruby2020 · 06/02/2026 16:54

Crochetandtea · 06/02/2026 16:27

You’re absolutely correct. Thats a huge saving for the taxpayer if we stopped housing benefit.
People should pay their own rent and the market will settle to affordable levels as landlords will only be able to charge what people can afford to pay from their own wages.

But if a two bed for example in some parts of the country is 2k a month, which they are, or if lucky 1600-1800. And the LHA is now 1400 the tenant would still have to pay £600 a month out of their own money, if it’s 2k a month. That’s if they get all of the rent paid. So I don’t see how landlords will charge less completely. Especially not the ones who don’t accept benefits at all.

KarenWheeler · 06/02/2026 16:57

Redruby2020 · 06/02/2026 16:49

Yes but they may have moved, so even if their rent is not being paid, it shows proof of that. Of course people update things, but not always.
Then they might want a more fuller picture of everything hence asking for all this paperwork.
I’m not saying I agree with it, but that is how they do things.

But that's usually only when someone is being investigated for fraud. When a person moves, they have to provide proof of their new address. So if the OP has recently moved, then fair enough, but if not, then whoever is conducting the review is doing it wrong.

imnotwhoyouthinkiam · 06/02/2026 17:05

Onbdy · 06/02/2026 16:38

So you’re putting words into my mouth now! To be honest it sounds as if you’re the one who has an issue with claiming. I don’t see anyone on here judging you, if you hold those assumptions about yourself then that’s your issue.

😂 It is a fact that lots of UC claimants don't work and don’t pay tax, to suggest otherwise is absurd.
You really do like accusing people of saying things they haven’t actually said, it seems as if you have a huge chip on your shoulder!
How can you have a day off from unemployment? Where was that said? To have a day off this has to be a holiday or mean that you work part time. You cannot seriously suggest that you are working full time, claiming UC and still being expected to ‘work for free’ on your days off!
I’m getting a bit bored of your bullshit and ridiculous responses now. If you don’t want to provide evidence needed to prevent fraud then don’t claim, simple!

Have definitely been expected to attend/do online training unpaid whilst working full time and claiming UC. Believe me or don't, it's still true.

And there's always been an air of UC claimants being looked down upon on here. Maybe not by you, but overall.

But I apologise if I seem spiky, it's been a really shit week tbh and UC asking for things they've seen was just the last straw and I grumbled about it on a relevant MN thread. That's all. I fully accept they need to see it. Its just the straw that broke the camels back so to speak.

WeepingAngelInTheTardis · 06/02/2026 17:11

I have heard of these reviews before, its for those who started claiming uc during lockdown as apparently they didnt do the checks correctly and caused loads of fraudulent claims. Havent heard of any taking place in the past few years though! Strange.

ForWittyTealOP · 06/02/2026 17:17

Crochetandtea · 06/02/2026 16:27

You’re absolutely correct. Thats a huge saving for the taxpayer if we stopped housing benefit.
People should pay their own rent and the market will settle to affordable levels as landlords will only be able to charge what people can afford to pay from their own wages.

Boring. But I suppose it would put a lot of parasites out of business.

ForWittyTealOP · 06/02/2026 17:18

Onbdy · 06/02/2026 16:25

I love that people are replying to my comments on this thread about things I haven’t even said! 😂
I am perfectly aware of what UC is thank you and what it replaced. I haven’t even mentioned job seekers allowance! I also know that it’s based on capability for work and that people with disabilities and certain caring commitments don’t have the same expectations as those who are able to work.

Maybe review your writing style then, because you're not very clear about what you mean.

ForWittyTealOP · 06/02/2026 17:21

Redruby2020 · 06/02/2026 16:54

But if a two bed for example in some parts of the country is 2k a month, which they are, or if lucky 1600-1800. And the LHA is now 1400 the tenant would still have to pay £600 a month out of their own money, if it’s 2k a month. That’s if they get all of the rent paid. So I don’t see how landlords will charge less completely. Especially not the ones who don’t accept benefits at all.

That was just the op's attempt to rile. She doesn't really think the government should stop paying housing related benefits. She'd lose all her benefits income!

ForWittyTealOP · 06/02/2026 17:23

WeepingAngelInTheTardis · 06/02/2026 17:11

I have heard of these reviews before, its for those who started claiming uc during lockdown as apparently they didnt do the checks correctly and caused loads of fraudulent claims. Havent heard of any taking place in the past few years though! Strange.

I have, I've seen quite a few. And one thing they seem to have in common is that they're aimed at people who don't have traditionally UK surnames. But of course the DWP would never profile like that, right?

Snakebite61 · 06/02/2026 17:50

ChristmasTime2023 · 05/02/2026 16:06

So had a review with UC today phone call she stated she would up date the journal with what I need to provide.
A full length photo of myself standing outside my front door with the key in the lock!?
Then a letter from the children's school & nursery saying they attend there
A letter from the children's gp
Passport photos
Child benefit award letter
Birth certificates (they have had birth certificates before )

This isn't a new claim either I dont understand why gp letters are needed they want one for me and my partner too.

Also on the phone call asked who I use for my gas and electricity
Ive never been asked these things before seems strange to ask?
Anyone else had a review lately what did they ask for.

Partner works full time if that matters.

And they wonder why people go on PIP.

JJWT · 06/02/2026 17:56

Steevee · 05/02/2026 16:16

Beggars can’t be choosers OP.

As others say, it’d be easy to get around with AI but I guess they’re at least trying to reduce benefit fraud.

The beggars being those who swan off with all the profits while the state props up their wages bill. Who the hell do you think you are, calling this person a beggar? Wages should be enough for a functional life.

tommyhoundmum · 06/02/2026 17:58

TheOldSwitch · 05/02/2026 16:08

A photo outside the door with the key in the lock seems very strange, it would be easy to fake with AI anyway! What does that even prove, is it supposed to show you really do live there? Surely there's more sophisticated ways to prove such things, like rental agreements or mortgage statements.

They can be forged more easily.

Singlemomofthree · 06/02/2026 18:02

I had to do this two yrs ago photos at the front door, open with me inside showing the street outside not actually that easy trying to a selfie that fitted the brief. They wanted bank statements and kids birth certificates as well. Provided it all and had no further requests