Hi I’m posting this as I’m feeling a little upset at how I was treated this morning in a higher end designer store and wondering if I should let it go or make a complaint. There was no one in the store bar the manager. They had a lot of sale clothing right of the door but I was in the store browsing for a few minutes before I went to the sale rack. I picked up a top it set off the door alarm despite me being at least 1.5 metres from the door and alarm barriers.
I didn’t think anything of it and placed the top back as it wouldn’t suit on closer inspection and continued browsing. The manager came over to ask could she help and I explained I was looking for a gift and asked if she had another top in a certain size to which she said no and walked off. I stayed for a few more minutes browsing but couldn’t find anything suitable within budget. The minute I left the store I noticed security waiting by the door watching me and coincidentally left the minute I left. I completely understand that the store has a duty of care to its staff and stock but I feel the fact I spoke to the manager explained I was looking for a gift I gave her an opportunity to help me instead she walked off and I feel treated me like a criminal. I’m more posting this to get it off my chest. Just to add I had no bags with me, I had my very small purse and phone because like I mentioned I was just running in to pick up a gift.