AI is better than humans at some things and not others. It collates unimaginably large quantities of information at an eye-watering speed that no human can match.
It creates basic designs in about 5 minutes - I use it a lot for designing Facebook posters for local events. A job that used to take me ages is done in a flash.
When it comes to counselling I am less sure about it. There have been well documented incidents where it has agreed with what the user says to the detriment of that person. But I think that adaptations have now been made to avoid that scenario.
I understand that you can state specifically that you are not simply looking for an echo chamber where your every utterance is agreed with. I do use it for advice on medical resources - e.g. where can I get a cardiac procedure done the quickest. It issues very clear cautions about everything it posts. I have found that it will challenge what I ask - e.g. this is not the wisest course of action etc.
I think it depends how serious the problem you are posing is. If it is simply to say you are feeling cut up about something within say a relationship and need a different perspective or some ideas on approaching it, then I do not see major harm and possibly some benefit. If it is about serious issues that go deeper then clearly a human counsellor is the best option - but these are hard to come by on NHS and costly privately so not always easily available. A lot depends how vulnerable you are feeling and whether you are able to stand back a bit and make a judgement on the advice that AI is giving you - anyone feeling desperate may clutch at straws that may not be sound.
But, to be fair, I have seen situations in my job as social worker where crap advice has been given by counsellors.
I once needed to write a letter on a slightly delicate situation with a group I am in. I outlined the scenario, uploaded my planned letter and it took it to pieces, suggested very sensible ways of adapting it, asked questions about what my aims were so it knew what I was trying to achieve, suggested ways that my letter might be interpreted by the recipients etc. I finished up with a much better letter, but I was selective about how I used the advice.
Using AI needs some discriminatory skills and sometimes those using it for counselling are not in the sort of place emotionally where they can be discriminating.
I would say that if you are finding some help from using it and feel you are able to check the advice given against real life norms and standards and sources, then go ahead.
I am not one of those who fears AI - it is new phase in human progress and every new development has been regarded with suspicion to begin with.