She falsified medical records, how many people genuinely wouldn’t care if false information was added to their medical records? She also made false appointments, taking away appointments from patients and money from the NHS.
I doubt a mum working at Tesco, stealing stock and leaving early would be seen in a positive light, and what they would be doing would be less harmful.
Both of those things have a negative impact on patients, but they also could lead to reduced trust in general at the surgery, it wouldn’t be unusual for other members of staff to suffer.