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Stupid things customers ask on Xmas Eve Eve

538 replies

Mokel · 23/12/2025 06:52

I have done enough years in supermarkets at Christmas.

I remember one question raised by a few customers when putting out bread.
”do you have any bread dated after 28th”
I said if you go to a supermarket on any other 23rd, the latest date on loaves is 28th. As the bakeries always put the date as X days ahead, regardless of the time of year. I remember seeing one of these customers on Jan 23rd and asked them could they find a date longer than 28th. They couldn’t. Retail worker 1 customer 0.

”Is it possible to collect my turkey on Xmas Day?” Erm no.

OP posts:
WoollyRosebud · 23/12/2025 15:30

My bugbear is Marmite, I can never find it in shops. Eggs no problem though.

I used to work in public libraries, open some years until 8pm Christmas and New Years Eve. People would float along and try and get in at 7.55pm wanting to choose books 'for the holiday period'. Our 'boss' used to stand by the front doors and take the books off people then send them off with a flea in their ear. She was small but very fierce, no one argued with her

Milliemoons · 23/12/2025 15:36

I worked retail in a toy store and obviously the most popular toy that year would sell out way before Christmas Eve. You’d still get customers at 3pm Christmas Eve shouting at you (a minimum wage earner) that you had ruined their child’s Christmas because an hour before end of play on Christmas Eve we no longer had stock of that year’s most in-demand toy.

ilovepixie · 23/12/2025 15:37

When I worked for a certain catalogue retail store, people coming in at 4pm Christmas Eve wanting that years must have toy. When told we didn’t have any left, and hadn’t for weeks kicking off and saying how can they tell their child Santa didn’t have the toy they had been asking for!

8misskitty8 · 23/12/2025 15:42

As a student I was working in argos the year telly tubbies came out. I was shouted at and sworn at, accused of keeping toys for myself. It was vile.

We put up signs saying no telly tubbies but people didn't care, they became savages !
Even worse this was before the computer told you when to go to the collection point. As soon as people payed they started pushing at the collection counter, place would be heaving.

AnneElliott · 23/12/2025 15:44

Katemax82 · 23/12/2025 11:05

Legally you can't do that ...

Really? Which law says I can’t? Sure I couldn’t have called the cops if they’d had refused. But if they had done then we’d have banned them from the store.

ForPinkCrab · 23/12/2025 15:44

I do the free sampling in a supermarket and have done for a number of years It seems I am the local agony aunt as customers like to prop up my stand and tell me their woes ….. this year has been the worst for complainers ….

YourZippyHare · 23/12/2025 15:45

Husband used to work in a bookshop, and a flustered customer came in asking if they sold toothbrushes.

He said there were always men coming in shortly before closing on Christmas Eve in a panic that they hadn't done their shopping. He used to 'recommend' any of the old stock they'd had trouble shifting, and they'd usually buy it!

Mysticmaud · 23/12/2025 15:46

latetothefisting · 23/12/2025 15:24

Yeah, I imagine the OP would be the first one to complain if all the students/graduates working in retail (temporarily while studying or looking for another job, or permanently, as I've said above it can be an excellent career) decided they were too good to do so and claimed benefits instead, and the shops were unable to function.

Not to mention all the many people who have spent decades doing other jobs and then took on part time retail work to supplement their retirement.

I was a 'shop girl' who became a CEO . Final PAYE salary £500k.

In my town there are 100 applicants for a basic retail job.
My favourite job? As a Estee Lauder sales consultant in a Grace Brothers type store in the south.

Terrytheweasel · 23/12/2025 15:46

slashlover · 23/12/2025 10:58

Could you please elaborate about what you mean by this?

Have you read the thread? Do you really need it spelling out to you?

Legomania · 23/12/2025 15:47

Kittycat1969 · 23/12/2025 15:24

The I work in a small supermarket (think Express) and I get asked several times a shift for eggs. I happily take the customer to them but some of them have only just come through the door and haven’t even looked in our six aisles 😂

Especially when the shop is crowded, it is a lot quicker to ask someone than go up and down the aisles, particularly with eggs, which, as established, are kept in a different place in every supermarket! God forbid a staff member has to quickly say 'aisle 3' or whatever

RedToothBrush · 23/12/2025 15:47

SomethingUniqueThisTime · 23/12/2025 15:24

I was pondering when doing my final shop this morning, how useful it would be if supermarkets had an App you could download with a search facility to tell you where specific products were shelved.

Edited

They generally do.

Search for the item. It will tell you the aisle if you click on 'shelf'. I do this in Tesco and Sainsbury's most. I'm fairly familiar with Asda.

This does not work with eggs.

JudgeJ · 23/12/2025 15:47

Emas82 · 23/12/2025 06:53

Do you have any crackers left? (This one is usually 3pm on Xmas eve)

I write this every year but about 25 years ago, in Asda, 30 minutes before closing, looking for reductions (!), a woman in the fruit and vegetable section was screaming abuse at one of the staff Why are there no fresh sprouts, don't you know it's Christmas???? Lots of people giggling, probably wanting to break into song.

8misskitty8 · 23/12/2025 15:48

Also did a few years in a well known supermarket. Every year I 'ruined' quite a few christmas days apparently. No turkeys at 3.30pm, the year we closed at 4pm. As we left the store that year people were arriving in their cars and swore at us that we needed to open the doors back up for them as they needed to shop.

It was actually frightening some years, people stealing out of other trolleys. Proper punching each other, police being called.

LaMadrilena · 23/12/2025 15:51

StationSquare · 23/12/2025 09:13

I actually heard someone asking very similar in WH Smith yesterday! "It's got a blue cover and my mum was looking at it in a shop". However she did have the additional info that she thought it was a crime book and it might have had the word Housekeeper in the title .

Here you go!

Stupid things customers ask on Xmas Eve Eve
MyrtlethePurpleTurtle · 23/12/2025 15:52

Abittrumpy · 23/12/2025 07:21

Long life bread would have been post 28th

That's what I was thinking (and how it would have been helpful to have been directed to where that bread was)

Terrytheweasel · 23/12/2025 15:59

latetothefisting · 23/12/2025 14:34

Stupid as well as nasty, given the Aldi graduate scheme starts at £50k (plus a free car) and means someone could be on over £100k before they're 30 even if they don't go for any other promotions at all. It's very possible (and encouraged) to work your way up in any retail job.

That’s for people with a degree, not for the computer says no retail workers on this thread.
I doubt very much anyone who is offended when you ask where the eggs are has a degree or has any hope of earning 100k at Aldi.

JudgeJ · 23/12/2025 16:01

Cordeliasdemonbabies · 23/12/2025 12:38

Bloody eggs. Locally to me:

Tesco has them in with the bread and cakes.
Sainsbury's opposite the milk and next to the Free From stuff.
Morrisons by the sugar, tea and coffee.
Lidl between the baking ingredients and the jams.
Asda no bloody clue. Can't remember.
Aldi between the freezers and the bread.
M&S on the end of an aisle near the biscuits.

No consistency.

Every supermarket however will have the fruit and veg near the entrance and the booze at the back/near the end by the tills. Bread and fridges will be separated by dried/tinned goods and usually followed by the freezers. Easy to predict and navigate.

All these posts about egg location has reminded me to walk across the road for eggs from the neighbour's front gate! Thanks.

ThatCyanCat · 23/12/2025 16:02

8misskitty8 · 23/12/2025 15:48

Also did a few years in a well known supermarket. Every year I 'ruined' quite a few christmas days apparently. No turkeys at 3.30pm, the year we closed at 4pm. As we left the store that year people were arriving in their cars and swore at us that we needed to open the doors back up for them as they needed to shop.

It was actually frightening some years, people stealing out of other trolleys. Proper punching each other, police being called.

Yippee kay ay!

Kendodd · 23/12/2025 16:03

Terrytheweasel · 23/12/2025 09:11

Literally none of the questions asked are stupid so far ..

Oh come on! The bloke wanting his car serviced during the garage closed period was a stupid question. Plus the new TV delivered instantly at 5pm on Christmas eve.

Ell099 · 23/12/2025 16:03

Terrytheweasel · 23/12/2025 15:59

That’s for people with a degree, not for the computer says no retail workers on this thread.
I doubt very much anyone who is offended when you ask where the eggs are has a degree or has any hope of earning 100k at Aldi.

The vast majority of my retail staff have a degree or higher education qualification 😂

Recent graduates, post grad students, parents who have gone back to work part time, older staff who have taken up part time work to supplement pensions or as a career change after a busy professional role. A lot who moved into retail as they were sick of roles in the public sector. I have a MA and worked my way up from sales advisor when I was at uni to regional manager, I graduated during the crash in 2008, couldn’t find work in my field and fell into a career I ended up enjoying.

Degrees don’t always = professional jobs, especially over the last 20 years. A lot of my staff were very clever but ended up in retail to make ends meet, because it suited their family situation or because they enjoyed the interaction with people.

Thirstygherkin · 23/12/2025 16:05

Mokel · 23/12/2025 08:40

Yes but if you want Warbies, Hovis, majority of their lines have 5 days on their shelf life

but this customer wanted long life bread, which DOES exist

So your example is a bit pants

Thirstygherkin · 23/12/2025 16:07

iwasfineandlight · 23/12/2025 09:12

Asking if they have crackers at 3pm on Christmas Eve, when they’ve been on sale since sodding September, is stupidity.

Extra guests?

Cancelled plans to visit relatives so now staying at home?

Kendodd · 23/12/2025 16:07

Not Christmas related but I worked for a local newspaper years ago (pre Internet). Paper only came out once a week on a Friday. Friday morning somebody phones up wanting to get an advert in the paper that day. I pointed out that the paper was already printed and in the shops. Cue five minutes of him arguing with me that I must be able to do something and that it was really important that his event was in the paper today.

JudgeJ · 23/12/2025 16:07

eyeses · 23/12/2025 13:51

Nope. Putting them on sale in September is stupidity.
So is not ordering enough to last till Chrismas, which presumably is intentional if looking for them on Christmas Eve is going to be called out as stupid.

Are crackers seasonal? I seem to buy them all year round!

Whoops, just realised that i'm talking about different crackers, mine go with cheese, Sorry!

Terrytheweasel · 23/12/2025 16:07

Ell099 · 23/12/2025 16:03

The vast majority of my retail staff have a degree or higher education qualification 😂

Recent graduates, post grad students, parents who have gone back to work part time, older staff who have taken up part time work to supplement pensions or as a career change after a busy professional role. A lot who moved into retail as they were sick of roles in the public sector. I have a MA and worked my way up from sales advisor when I was at uni to regional manager, I graduated during the crash in 2008, couldn’t find work in my field and fell into a career I ended up enjoying.

Degrees don’t always = professional jobs, especially over the last 20 years. A lot of my staff were very clever but ended up in retail to make ends meet, because it suited their family situation or because they enjoyed the interaction with people.

Do you staff think they’re superior because they know where the eggs are?