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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to be miffed about Chester Zoo?

609 replies

Stillinshock123 · 17/12/2025 18:13

I need a space to rant but then I welcome feedback and general common-sense.

Chester zoo have posted about £1 deal for those on benefits such as UC, DLA and PIP.

Now, I understand that for some this may be the only opportunity to attend the Zoo given their already ridiculously high prices.

However AIBU to be upset that yet again working families (full time not claiming parts of UC) don’t seem to benefit from much?

We attend the zoo only once a year because of how expensive it is.. so that’s a luxury. So no thanks, no support or discounts.

I emailed them about this, and they replied saying that it’s part of a charity scheme to give back to families who otherwise can’t afford it. But then.. why shouldn’t it be first come first serve?

OP posts:
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5
Almostwelsh · 18/12/2025 13:02

I'm a single parent who doesn't qualify for UC. I work full time and I have a subscription for the zoo.

I am happy to pay my subscription and I am also happy that some disabled or poorer children might get to visit the zoo this Christmas. Why are people so mean?

Kirbert2 · 18/12/2025 13:14

FunPeachCrab · 18/12/2025 11:40

Not true.

Many people are entitled to UC because they don't own a home or have DC in nursery.

People with a mortgage and no DC aren't entitled.

Judging by MN, a lot of high-earners are entitled to UC and the additional benefits like free school meals, Zoo trips etc

You are only currently entitled to free school meals if you are on UC and earn less than £7,400 a year.

That is changing from September 2026 when everyone on UC will be entitled to free school meals.

Kirbert2 · 18/12/2025 13:22

BustopherPonsonbyJones · 18/12/2025 12:36

That’s my point. The government need to reassess who they help and how. Rather than showering some groups with vast amounts of financial support, it would be fairer and better for society if this was shared more widely to cover the growing number of people who are struggling since the pandemic and cost of living crisis. The same applies to businesses, but they aren’t accountable. Of course, this would be very unpopular with those who are receiving generous amounts and don’t want to lose any of it because they feel they ‘deserve it more’.

(Moving house to downsize is also expensive. Doing a ‘flit’ might be beyond what people can afford.)

What would that look like to you?

If it would include taking things away from disabled children who are already at a disadvantage, how exactly would that be fairer?

FunPeachCrab · 18/12/2025 13:34

Kirbert2 · 18/12/2025 13:14

You are only currently entitled to free school meals if you are on UC and earn less than £7,400 a year.

That is changing from September 2026 when everyone on UC will be entitled to free school meals.

So yeah. UC will get you FSM even if you're a high-earner.

As MN helpfully pointed out to a high-earning poster who was experiencing some guilt about whether to claim what they were 'entitled to' but don't need and MN was pointing out it's not just the cash but the other benefits not direct cash like FSM from next September and from this thread, free zoo tickets.

Jasmineismymonster · 18/12/2025 13:35

What are you classing as a high earner?

Owlbookend · 18/12/2025 13:37

The vast majority of people on UC are on low incomes.
Some people not on UC are also struggling.

For a limited time period the zoo is offering £1 tickets to people on UC. I (and some other people) think this is a positive thing because some children from poorer backgrounds can have a nice day out at Xmas.
It is unfortunate that all struggling families cant access the offer, but the zoo isnt in a position to do full means assessments and audit applications.

It seems a very strange thing to be upset about (particularly if you can afford to visit the zoo yearly). Would it really be better if nobody can access the offer? Frankly, that seems a bit mean-spirited at Xmas time.

Owlbookend · 18/12/2025 13:40

Or to put it more simply - how is anyone's life improved by the zoo not offering these £1 tickets?

XenoBitch · 18/12/2025 13:42

Owlbookend · 18/12/2025 13:40

Or to put it more simply - how is anyone's life improved by the zoo not offering these £1 tickets?

Exactly. The way some people talk about, you would think they were expecting a tax rebate in the post.

Kirbert2 · 18/12/2025 13:43

FunPeachCrab · 18/12/2025 13:34

So yeah. UC will get you FSM even if you're a high-earner.

As MN helpfully pointed out to a high-earning poster who was experiencing some guilt about whether to claim what they were 'entitled to' but don't need and MN was pointing out it's not just the cash but the other benefits not direct cash like FSM from next September and from this thread, free zoo tickets.

What are you meaning by high earner?

BustopherPonsonbyJones · 18/12/2025 13:47

Catterbat · 18/12/2025 12:50

It gets so tiresome hearing people whine about poor people getting help. The reason people claim universal credit is due to the fact their income is very low. If you’re not entitled to claim it then your income is not very low. How hard is that to understand?

And to begrudge people help with their rent!?

Tell you what. Quit your jobs and get a job as a care worker, 12 hour shifts on minimum wage. Then adopt a disabled child or two. Then move into a private rented house that costs more than a mortgage, so you’ll never get on the property ladder and never have any assets or be able to retire until you’re 80.

Might be shit but at least you can get a cheap ticket for the bloody zoo.

It also gets tiresome hearing those who receive so much help still complaining. It is even more tiresome that many of them are seemingly unable to recognise that there are other poor people who aren’t receiving any help and who are really, really struggling because of it. If you receive benefits at the moment, you are probably doing much better than a lot of people around you.

BustopherPonsonbyJones · 18/12/2025 13:48

Your circumstances are no worse than others who receive no help.

BustopherPonsonbyJones · 18/12/2025 13:51

Owlbookend · 18/12/2025 13:37

The vast majority of people on UC are on low incomes.
Some people not on UC are also struggling.

For a limited time period the zoo is offering £1 tickets to people on UC. I (and some other people) think this is a positive thing because some children from poorer backgrounds can have a nice day out at Xmas.
It is unfortunate that all struggling families cant access the offer, but the zoo isnt in a position to do full means assessments and audit applications.

It seems a very strange thing to be upset about (particularly if you can afford to visit the zoo yearly). Would it really be better if nobody can access the offer? Frankly, that seems a bit mean-spirited at Xmas time.

It isn’t about the tickets to Chester Zoo. It is a general attitude that this highlights. It is not unreasonable for people to complain about a situation that is continuously unfair. Equally, I don’t blame anyone for taking what is offered.

BustopherPonsonbyJones · 18/12/2025 13:55

Owlbookend · 18/12/2025 13:40

Or to put it more simply - how is anyone's life improved by the zoo not offering these £1 tickets?

You offer them at £10 to all families, thereby promoting a feeling of fairness and social cohesion. This has a positive impact on mental well-being and a happier, less divided society where all feel seen and valued. 🙂

It’s not just about the zoo tickets.

Owlbookend · 18/12/2025 13:57

It literally is about zoo tickets.
How is anyone's life made worse by a zoo offering cheap tickets to families on UC for a limited time? What 'general attitude' does it highlight?

Jasmineismymonster · 18/12/2025 14:00

BustopherPonsonbyJones · 18/12/2025 13:47

It also gets tiresome hearing those who receive so much help still complaining. It is even more tiresome that many of them are seemingly unable to recognise that there are other poor people who aren’t receiving any help and who are really, really struggling because of it. If you receive benefits at the moment, you are probably doing much better than a lot of people around you.

Perhaps if you list your household income and expenditure, we can suggest ways to cut back? 😊

Owlbookend · 18/12/2025 14:03

Maybe the zoo could have structured a diffrent offer. However, im still unclear why offering this one makes anyone worse off. With all the terrible things going on in the world it seems a very strange thing to get upset about. I understand some people who are struggling cant access it, but are there lives really made worse because others can?

XenoBitch · 18/12/2025 14:05

BustopherPonsonbyJones · 18/12/2025 13:55

You offer them at £10 to all families, thereby promoting a feeling of fairness and social cohesion. This has a positive impact on mental well-being and a happier, less divided society where all feel seen and valued. 🙂

It’s not just about the zoo tickets.

They are a £1 for two weeks that started yesterday. Is anyone really thinking about going to the zoo this time of year anyway?

Owlbookend · 18/12/2025 14:05

Anyway, merry Xmas to all. I hope anyone who is able to access the £1 tickets has a lovely day out. 🦁🐯🐒

MrsKeats · 18/12/2025 14:07

There are important things going on in the world. Get a grip.

XenoBitch · 18/12/2025 14:07

BustopherPonsonbyJones · 18/12/2025 13:47

It also gets tiresome hearing those who receive so much help still complaining. It is even more tiresome that many of them are seemingly unable to recognise that there are other poor people who aren’t receiving any help and who are really, really struggling because of it. If you receive benefits at the moment, you are probably doing much better than a lot of people around you.

The amount people on benefits can get varies so much according to so many factors that is is not fair to make a blanket statement that people on benefits are probably doing better than a lot of people around you.
Remember that the people on the higher amounts also have disabilities or disabled children. Even if you take money out the equation, their lives are already more difficult.
But yes, begrudge them £1 entrance to a zoo.

SunnySideDeepDown · 18/12/2025 14:08

It’s for the children OP, not the parents.

If we’re going to allow for social mobility and lifting people out of generational poverty, then the children need cultural and learning opportunities.

Catterbat · 18/12/2025 14:10

BustopherPonsonbyJones · 18/12/2025 13:47

It also gets tiresome hearing those who receive so much help still complaining. It is even more tiresome that many of them are seemingly unable to recognise that there are other poor people who aren’t receiving any help and who are really, really struggling because of it. If you receive benefits at the moment, you are probably doing much better than a lot of people around you.

That is literally bollocks.

XenoBitch · 18/12/2025 14:11

SunnySideDeepDown · 18/12/2025 14:08

It’s for the children OP, not the parents.

If we’re going to allow for social mobility and lifting people out of generational poverty, then the children need cultural and learning opportunities.

It is for anyone on UC/PIP. A childless couple could go. If it was close to me, then I would go.

Kirbert2 · 18/12/2025 14:12

XenoBitch · 18/12/2025 14:05

They are a £1 for two weeks that started yesterday. Is anyone really thinking about going to the zoo this time of year anyway?

It's what we're doing on Xmas Eve now. 😂

Coffeeandbooks88 · 18/12/2025 14:13

Kirbert2 · 18/12/2025 14:12

It's what we're doing on Xmas Eve now. 😂

Hope the weather is okay for you!

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