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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Ambulance tonight

101 replies

FairViewRosie25 · 11/11/2025 21:56

They’re called to a social services situation. Social services doesn’t exist in this country anymore. Why.

OP posts:
Richardoo · 12/11/2025 05:33

Paramedics seem to be mopping up a lot of stuff that would have been covered by other people. 111 send paramedics out to assess people at home, whereas once it would be a GP's job. I can remember being taken ill at night in my twenties, GP came out was worried about meningitis (it was) he called ahead to the hospital to make sure I had a bed and I went straight in bypassing A&E. I'm not sure that would ever happen now.

KeepAwayFromChildren · 12/11/2025 06:23

FairViewRosie25 · 11/11/2025 22:08

Social services were a part of council social care that’s when we had council care homes and council social workers. When this country were interested in caring about people

This country has not been run for the people for decades. It's all about monied people getting more so.

Rosscameasdoody · 12/11/2025 06:38

PixieTales · 11/11/2025 23:09

Nah. You have jumped on someone elses thread here to be a patronising little prick.

There was no reason for you to comment other than be a nasty person. At least own it.

Calling another poster a prick isn’t exactly the best way to respond is it ? And if you look at the thread there are numerous posts from people not understanding what OP is trying to say.

Theunamedcat · 12/11/2025 06:52

FairViewRosie25 · 11/11/2025 22:44

What do you want. I worked in an elderly care home did a social services accreditation and a social care degree getting a first. It’s that ok

Try coherence instead of angst filled riddles

BlindSpotForCats · 12/11/2025 06:55

I have a terrible habit of starting to talk about something and assuming that because it is clear inside my own my head then it (and the context) is clear for other people as well. It's something I have to be vigilant about because I confuse people.

I think the OP is the same.

thepariscrimefiles · 12/11/2025 07:11

PixieTales · 11/11/2025 23:00

How fucking patronising.

Maybe OP is drunk, and what? This is her thread.

Maybe get off your high horse and stop being so judgmental. What’s it actually got to do with you?

It's OP's thread but posters don't understand what she is asking for. She says that she used to work in adult social care but she seems to be upset because someone has called an ambulance.

She hasn't explained who called the ambulance and why and why it has upset her.

thepariscrimefiles · 12/11/2025 07:30

thepariscrimefiles · 12/11/2025 07:11

It's OP's thread but posters don't understand what she is asking for. She says that she used to work in adult social care but she seems to be upset because someone has called an ambulance.

She hasn't explained who called the ambulance and why and why it has upset her.

Having read the full thread, I now see that she is talking about the people on the BBC programme Ambulance. She is correct in saying that the safety net is now threadbare to the point of being non-existant which is placing an extra burden on the emergency services.

This started in 2010 with the 'austerity' Coalition government and the project was continued by subsequent Conservative governments. The ambulance service seems to be the 'last man standing' and unable to deal with medical emergencies quickly enough due to also having to plug the gaps previously dealt with by adult social care.

Whatwerewetalkingabout · 12/11/2025 07:33

OP as gently as possible who has called the ambulance and who is it for. You're assuming people know the situation where an ambulance has been called and not SS. Can you start from the beginning. I've read your next posts but I still can't figure out the situation. Xx

PinkyFlamingo · 12/11/2025 07:36

FairViewRosie25 · 11/11/2025 22:18

So you don’t understand that this country used to have a social services network that would help people . Like homeless people, elderly people, young vulnerable People. So you don’t understand there actually used to be a government area that covered this…

Of course I can understand that. It's your OP people dint understand saying they don't exist! They may be stretched, underfunded etc but they still exist

proximalhumerous · 12/11/2025 08:08

PixieTales · 11/11/2025 23:30

Of course she was being nasty. Jumping into a someone’s thread she knows nothing about to call them a drunk and patronise them.

I didn’t agree with OP but I would never be so rude. They could be vulnerable or maybe an addict. But that poster was really not helpful and could be very damaging to a vulnerable person looking for help on here. So no I don’t agree with it and I think they were nasty here.

I would never be so rude.

You'd never be so rude as to call someone a "patronising little prick"? No, you're the epitome of charm and politeness, clearly.

OneReasonWhy · 12/11/2025 08:12

This is nothing new. As a paramedic, I have been regularly going to these types of calls for the past 20 years.

LakieLady · 12/11/2025 08:13

AnnaQuayInTheUk · 12/11/2025 02:35

But there still is. I work for an LA in ASC. We have a team that works with Street homeless people, as well as a Housing Related Support team which works with people at risk of becoming homeless. We've got MH social workers. Yes services have been cut back but they are still available.

ETA :which LA are you in, OP?

Edited

I used to work in homeless prevention and resettlement. The project was funded by ASC money, and had 110 staff when it started approx 15 years ago. We could work with clients for up to 2 years, to make sure they had the life skills they needed to manage a tenancy.

That project has been cut to the point that it now has less than 25 staff and they can only work with clients for 3 months, which isn't long enough to coach them in the skills they need to keep a tenancy together.

Swiftie1878 · 12/11/2025 08:18

FairViewRosie25 · 11/11/2025 22:18

So you don’t understand that this country used to have a social services network that would help people . Like homeless people, elderly people, young vulnerable People. So you don’t understand there actually used to be a government area that covered this…

There still is. It doesn’t work well now and it didn’t work well in the past either.

Beenwhereyouareagain · 12/11/2025 08:55

PixieTales · 11/11/2025 23:09

Nah. You have jumped on someone elses thread here to be a patronising little prick.

There was no reason for you to comment other than be a nasty person. At least own it.

Actually, @pinkdelight just said what a lot of us were probably thinking, although it could have been said in a kinder way.

What you've written could have been kinder, too.

FurForksSake · 12/11/2025 09:01

I do wonder if the pre-hospital care that emergency ambulances are doing is going too far and there needs to be some consideration of dividing the service. Regularly on these programmes the paramedic and technicians are spending prolonged amounts of time providing GP, social care, mental health and geriatric support that the service was never designed for.

As awful as it sounds, I feel like the ambulance teams need to determine as fast as possible if it is an emergency and if not they hand the job on to an appropriate secondary support team and leave.

We also have the issue of geriatric patients blocking hospital beds and again I wonder if there should be a tertiary emergency geriatric intake ward that is staffed with appropriate clinicians and social care.

When ambulances were driven by ambulance drivers and scooped and ran the time spent per job was probably significantly lower, but more people died as they didn’t get the right golden hour / pre-hospital care. So is there a middle ground where a quick assessment and obs are taken and if it isn’t an emergency they then pass it over to the step down team and leave?

A step down team could book GP appointments, complete referrals and offer limited immediate social care support.

BMW6 · 12/11/2025 09:06

I think the OP is sleeping it off......

MorrisZapp · 12/11/2025 09:13

It's clear that the OP watched the BBC show Ambulance last night, and observed multiple calls in which a social care referral was promised to those in need, but she has personal experience to suggest that in fact this care is scarce or non existent.

It's been explained multiple times.

MorrisZapp · 12/11/2025 09:19

FurForksSake · 12/11/2025 09:01

I do wonder if the pre-hospital care that emergency ambulances are doing is going too far and there needs to be some consideration of dividing the service. Regularly on these programmes the paramedic and technicians are spending prolonged amounts of time providing GP, social care, mental health and geriatric support that the service was never designed for.

As awful as it sounds, I feel like the ambulance teams need to determine as fast as possible if it is an emergency and if not they hand the job on to an appropriate secondary support team and leave.

We also have the issue of geriatric patients blocking hospital beds and again I wonder if there should be a tertiary emergency geriatric intake ward that is staffed with appropriate clinicians and social care.

When ambulances were driven by ambulance drivers and scooped and ran the time spent per job was probably significantly lower, but more people died as they didn’t get the right golden hour / pre-hospital care. So is there a middle ground where a quick assessment and obs are taken and if it isn’t an emergency they then pass it over to the step down team and leave?

A step down team could book GP appointments, complete referrals and offer limited immediate social care support.

I think anyone who watches Ambulance, or has personal experience of this, would strongly agree.

These wonderful, kind responders are making cups of tea and chatting to lonely old people because they are human and they can't turn away. But it's a wild misuse of limited resources. If there was a lower response tier, as suggested up thread, there would be no need for long ambulance visits at all.

I know one old gent who needs lifting after a fall on a near weekly basis. His son had to move in with him but often even he can't lift him. A falls team would be a sensible solution.

FurForksSake · 12/11/2025 09:29

There are teams of volunteer first responders, we’ve had experience of them recently. They are first aid trained and carry some equipment and can do emergency support (basic life support / first aid) and offer reassurance until an ambulance comes. But! They are volunteers and can only attend certain calls.

Perhaps that needs extending to volunteer social care support / community supporters? They’d need good safeguarding training and the ability to access supervision and support for themselves. But it definitely could be feasible.

I think we definitely need to think really creatively about what we want and need from our services and how we can provide that.

LakieLady · 12/11/2025 11:00

FurForksSake · 12/11/2025 09:29

There are teams of volunteer first responders, we’ve had experience of them recently. They are first aid trained and carry some equipment and can do emergency support (basic life support / first aid) and offer reassurance until an ambulance comes. But! They are volunteers and can only attend certain calls.

Perhaps that needs extending to volunteer social care support / community supporters? They’d need good safeguarding training and the ability to access supervision and support for themselves. But it definitely could be feasible.

I think we definitely need to think really creatively about what we want and need from our services and how we can provide that.

There are numerous voluntary "befriending" schemes for older people and people with disabilities in my area, but they cannot (and, in my opinion, should not) take the place of statutory services.

Volunteers can be excellent, but they can also be utter shite. You can't "sack" volunteers, and you can't monitor them closely to make sure that the support they're giving is appropriate. And no matter how well you train them, you can't be be sure that they're going to report any significant concerns when they should.

Local authorities have the statutory duty to provide support for elderly people and those with disabilities and the statutory power to act when they need to.

BlindSpotForCats · 12/11/2025 11:13

Yes- I used to do alot of work with AgeUK and they had a really excellent scheme called the Good Neighbour Scheme. The volunteers were almost all uniformly excellent in our area. Really caring and genuine. Sometimes people just wanted a chat. One man said he wanted to talk about football a bit but did not have any friends. They provide a totally different service to what ASC should be providing, but truth was there were so many gaps in provision that our volunteers were often the only person the clients ever saw.

BrickBiscuit · 12/11/2025 11:39

MorrisZapp · 12/11/2025 09:13

It's clear that the OP watched the BBC show Ambulance last night, and observed multiple calls in which a social care referral was promised to those in need, but she has personal experience to suggest that in fact this care is scarce or non existent.

It's been explained multiple times.

It took multiple posts to clear this up, and the OP has still not made a clear statement themselves. I, like many others, had no idea there is a TV show with that name or what its content is. In any case, a show title takes quotation marks. @BlindSpotForCats explains OP's issue. Which is wrongly assuming that because it is clear inside one's own head then it is clear for other people as well.

x2boys · 12/11/2025 12:08

FairViewRosie25 · 11/11/2025 22:18

So you don’t understand that this country used to have a social services network that would help people . Like homeless people, elderly people, young vulnerable People. So you don’t understand there actually used to be a government area that covered this…

But we still have social services in this country.

MrsSkylerWhite · 12/11/2025 12:12

FairViewRosie25 · 11/11/2025 22:18

So you don’t understand that this country used to have a social services network that would help people . Like homeless people, elderly people, young vulnerable People. So you don’t understand there actually used to be a government area that covered this…

Well yes, it did.
Are you suggesting these people shouldn’t call an ambulance?

AutumnLeavesFallingFast · 14/11/2025 08:58

ChocolateBoxCottage · 12/11/2025 00:54

Op if you had to engage with social care today you would understand. We have the children with disabilities team working with us. They are so useless they are harmful. I could tell them I give my son bleach to drink and they would tell me I cope marvellously. They are also all agency staff so my LA say they can't hold them to account when they fuck up. I guess it's a shock if you presume they will be there when you need them. If they come to see my son they are here for five minutes. It's almost as if they don't want to do more than a cursery glance in fear of seeing any abuse or neglect. We aren't under child protection and never have been, but I swear I could bury my kids under the patio and they would never find out. My son is a child in need but in four years they haven't spoken to his SEN school. Go figure. I have spent the last two years deflecting their visits as I was fed up after our never ending stream.of agency staff. It's surprising how easy it is fob them off. Not once in two years did they check in with school while I told then I was busy. Two years of never seeing him.

I hope the child protection measures are better but I doubt it.

I'm sorry xx

its no wonder so many children are abused/killed is it?

thank god your son has you and you're 'coping' xx

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