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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Angry at house seller?

718 replies

perfectpotato · 18/10/2025 17:17

Had our offer accepted, in the middle of the legal process and we’ve had got the fixtures and fittings form from the vendors.

They are taking with them all the column radiators (will be replacing with basic ones), all light fixtures - they had these beautiful sconce marble light fixtures that they will be taking and they are have a fixed mirror in the bathroom, has Bluetooth and different lighting and they are taking that too.

My partner doesn’t seem bothered but I’m really upset, Aibu?

OP posts:
Rosscameasdoody · 19/10/2025 19:22

ThisMellowCat · 19/10/2025 19:18

You have grounds for a dispute if the original column radiators were considered permanent fixtures and not explicitly excluded in your contract or on the TA10 form
. You should first check your contract and the TA10 form to see what was agreed upon, then contact your solicitor to ensure the agreement about repairs from the removal is followed, and that you're getting what you paid for.
Before you act

  • Review your contract: Check the "fixtures and fittings" section of your contract. These are items that are typically considered part of the property and should remain unless explicitly stated otherwise.
  • Check the TA10 form: The TA10 form is a legally binding document detailing what items the seller is taking with them. Ensure the radiators are either listed as being taken, or that the document correctly states they are staying.
  • Examine the offer: If you have already made an offer, your solicitor should have clarified the status of the radiators in the sales contract. If there is no mention, it's best to get this clarified now.
  • Confirm damage repair: The vendor is responsible for repairing any damage caused by removing the radiators. Get this documented and checked before you complete the sale.

All totally irrelevant. OP was clear that they’ve made an offer and are proceeding. They are at the stage where the vendor is required to list what they are leaving and what they are taking. They’re nowhere near contract stage. The only comeback they have is if the vendor takes something they have stated they are leaving, or fail to make good/replace the items they are taking with suitable replacements.

DeftWasp · 19/10/2025 19:22

JohnBullshit · 19/10/2025 18:52

Why is that obvious? I can't see that from OP's posts.

The vendors post clouds the waters, they say the OP is planning extensive works and wanted to keep the rads to save them from the skip. Neither the OP or the vendor have been back.

DeftWasp · 19/10/2025 19:24

no18currentowner · 18/10/2025 23:53

Hi there @perfectpotato . I am a little surprised at this thread. It is better to just consult your solicitor on these matters.

Anything you want to keep, you can just make offers on. In this case you are planning to do extensive work to the property, I have sold property before, and seen fixtures I thought were great in a skip within a few weeks. These radiators were gifted to me, and so rather than see that happen, I stated I would take them.

It's curious you like the pendant light. As you know, the house has been tenanted and every tenant had taken them down because they didn't like them. I assumed it was something that was just to my taste, so said I would take them. Same with the bluetooth mirror - no one else fussed about it at all.

You didn't mention the things I have done that sellers hardly do - like the recent flushing of the boiler so you'd have no problems moving in mid-winter. I'll persevere in fighting off that sense of regret.

I don't feel good about this thread at all. I took your call when most sellers wouldn't, talked to you about the area, answered all sorts of questions. I didn't need to do any of that, so it leaves a sour taste.

Like I say, better to just contact your solicitor than write a very identifying post on mumsnet.

Take care now.

Just bumping the vendors side of things, they explain the thinking from their side here.

MummyChocolateMonster · 19/10/2025 19:26

I’m with you OP on the radiators. The mirror less so but YANBU.

We moved into a house we’d bought, sellers were a nightmare throughout the process, with non-stop lies about important stuff like building regs (that ended up being put right at our cost). It was over priced and we paid full price as we were desperate - wanted a house in a very specific area and I was heavily pregnant. On moving in day we discovered that all bar 3 lightbulbs in the house didn’t work - they’d obviously saved up blown lightbulbs and replaced them!!! Utterly filthy house too.

Greenmouldycheese · 19/10/2025 19:28

Yeah that's weird. If they were planning in taking certain aspects then they shoukd have made that very clear earlier in. I'd offer less money now as you're going to have to replace it all.

OooPourUsACupLove · 19/10/2025 19:30

Rosscameasdoody · 19/10/2025 19:14

That’s not correct. The fixtures and fittings form comes after the offer has been made and accepted. Unless OP specifically agreed the price conditionally on leaving these things intact, she’s got no case. All she can do is make sure that suitable replacements are properly installed and any damage made good. I think the item that really needs examination is the bathroom mirror. If it’s powered then it needs to be made safe so that the bathroom is usable.

Again, offers are not legally binding.

Until exchange both buyer and seller can walk away for any reason, or even for no reason at all.

So talk of "no case" and "all she can do" are meaningless. If the buyer no longer feels the agreed price is justified, even if it's because of her mistake, she can absolutely say she's not prepared to pay that price now and offer a lower price. The seller can then decide whether to accept that, walk away herself, or try and negotiate between the two.

So while the buyer cannot force the seller to leave the rads if the seller does not want to, also she is also absolutely not obliged to continue the purchase at the original, or indeed at any, price.

The seller cannot force the buyer to proceed at the agreed price unless contracts have been signed and exchanged.

TalkToTheHand123 · 19/10/2025 19:32

Are they taking the bricks and windows also?

Rosscameasdoody · 19/10/2025 19:40

OooPourUsACupLove · 19/10/2025 19:30

Again, offers are not legally binding.

Until exchange both buyer and seller can walk away for any reason, or even for no reason at all.

So talk of "no case" and "all she can do" are meaningless. If the buyer no longer feels the agreed price is justified, even if it's because of her mistake, she can absolutely say she's not prepared to pay that price now and offer a lower price. The seller can then decide whether to accept that, walk away herself, or try and negotiate between the two.

So while the buyer cannot force the seller to leave the rads if the seller does not want to, also she is also absolutely not obliged to continue the purchase at the original, or indeed at any, price.

The seller cannot force the buyer to proceed at the agreed price unless contracts have been signed and exchanged.

I know all of this. The point is that they have only just received the form on which the vendor has stated what they’re taking and what they’re leaving, and this is an entirely normal part of the process. If she’s not happy she can indeed walk away, as can the vendor if she lowers the offer based on the removal of these items. What should have happened was that OP should have clarified before they made the offer instead of assuming it was sold as seen. If she wants the house she’s going to have to decide what’s more important and make sure the replacements are properly installed and that the vendor makes good any damage incurred in the process.

dcthatsme · 19/10/2025 19:41

Silverbirchleaf · 18/10/2025 17:24

I thought they had to leave fixtures and fittings. What does your solicitor say? I think you could justifiably say they’re a fitting and should be left.

edited. Just looked it up, fixtures should be heft. See thus article from Haart estate agent.

https://www.haart.co.uk/selling/sales-advice/what-are-fixtures-and-fittings-and-why-are-they-important/

Edited

This is helpful - I would discuss this with your solicitor.

Weedoormatnomore · 19/10/2025 19:44

@perfectpotato you just state your offer was accepted did you knock something off ?
Does it look like a house that was done up to sell they could use the items on next house.
You could ask how much for items to be left.

ProfessionalWhimsicalSkidaddler · 19/10/2025 19:44

Laurmolonlabe · 19/10/2025 18:49

Why were you thinking they would leave them?
It's obvious you were told at the viewing they would be swopping out the radiators- under those circumstances how could it be reasonable for you to expect them to be left? A mirror would never be left unless it was built in- so that is not reasonable either.

Based on the fact that OP is irked/surprised enough to have created a post and has stated that it was during the legal process that this was announced how is it obvious she was told this at the viewing? Are you the tight bastard taking the radiators?

grumpygrape · 19/10/2025 19:44

OP has gone a bit quiet since yesterday and now we have a self-identified ‘vendor’ in the mix.

Calm down everyone, sit back and munch on the popcorn….

Midgetgemsplease · 19/10/2025 19:46

They're taking the radiators? That's not normal. I'd have a chat with your solicitor to see what the crack is.

Buzyizzy217 · 19/10/2025 19:47

We bought a house years ago which had a beautiful, really gorgeous, wooden kitchen floor. When we collected the keys we discovered the sellers had taken the lock from the front door. I kid you not. Oh and the beautiful wooden kitchen floor had disappeared and cheap vinyl was down. We were staggered! Solicitor was a bit stunned too! 🤣

Paul2023 · 19/10/2025 19:48

Bit strange taking radiators, I assume they were particularly expensive or they really like them enough to take them which is a faff to be honest.

Sugargliderwombat · 19/10/2025 19:48

The first few comments on this thread haha, who the fuck takes radiators. I'd really really argue that because they are absolute piss takers.

Tontostitis · 19/10/2025 19:48

I'd reduce my offer they can't take the radiators that's ridiculous

housethatbuiltme · 19/10/2025 19:49

Laurmolonlabe · 19/10/2025 18:49

Why were you thinking they would leave them?
It's obvious you were told at the viewing they would be swopping out the radiators- under those circumstances how could it be reasonable for you to expect them to be left? A mirror would never be left unless it was built in- so that is not reasonable either.

It obvious they WEREN'T told at viewing or they wouldn't be posting.

I think in 2 years of viewing house, probably viewed a hundred I spoke to a home owner ONCE. The rest where all done by in field EA who just show up where they are sent and often know nothing about the house and only saw it 5 minutes before you showed up.

None ever stated something specifically DIDN'T come with the house, some even said I would have to query through solicitors if it will even be empty or I would have to house clear it (mainly probate or repos though).

I was irritated that the one owner we met (first house we viewed as well) wandered round listing random shit she was expecting to be leaving as she was 'downsizing'. She was like 'I love this table, will be sad to leave it'... sorry I dont want your MASSIVE 12 seater hosting table, I'm not opening a restaurant.

oldmoaner · 19/10/2025 19:49

Really they should have said they were taking radiators when you viewed but light fittings etc they don't have to say unless you specifically ask about them.
Similar happened to me, they charged extra for garden shed, light fittings curtain rails and tie backs that were fit to the wall. I paid full asking price as well plus 300.00 on top for fixtures and fittings. (Shed, 2 curtain poles and 2 sets of tie backs plus light fittings) I wasn't amused but my fault for not asking. I would query about radiators though as if they change them after your survey has been done, what if they don't work?

Smoggy55 · 19/10/2025 19:55

Helpwithdivorce · 18/10/2025 17:19

Offer extra for them to leave them. Or pull out

Totally agree, however our sellers did take items that were not initially listed.

MrsJeanLuc · 19/10/2025 19:58

SummerEve · 18/10/2025 17:22

Why would you be angry at someone taking items that they own?!

Because they made an offer on the basis of what was shown to them when they viewed the property.

OP, if it wasn't mentioned that they were taking these things prior to the offer then make a revised offer (reduced by whatever you think the value of those items is to you).

hcee19 · 19/10/2025 20:00

As opposed have stated you are buying the house, not three radiators etc. It's their right to do that, not your right they leave them for you...Some people think they are very entitled, you're not...

EvadneCake · 19/10/2025 20:00

ProfessionalWhimsicalSkidaddler · 19/10/2025 19:44

Based on the fact that OP is irked/surprised enough to have created a post and has stated that it was during the legal process that this was announced how is it obvious she was told this at the viewing? Are you the tight bastard taking the radiators?

No, the (alleged) vendor has appeared on the thread elsewhere though. Look for no18currentowner
Personally, I’d pull out, anyone who is prepared to go to the trouble of removing radiators and didn’t mention it upfront, i.e. before a buyer puts in an offer based on the existing fixtures is likely to lead to more grief.

oldmoaner · 19/10/2025 20:00

I wonder if they have the old radiators that were taken out and intend putting those back in, but if In the advert for the house it showed the new radiators I'd say we need to reduce our offer if radiators are being taken. I think I'd price them and see how much to have that sort installed plus were they all through the house or just in a certain room.

Chiangmymy · 19/10/2025 20:01

When I moved into my first house the sellers had dug up and taken every single plant from the garden!